Top 11029 Collection manager Jobs in Upper Marlboro, Md

Loan Servicing and Collections Manager
DEPARTMENT OF LABOR FEDERAL CREDIT UNION —Washington, DC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Maintenance Manager
KBR —Washington, DC
- $75,440 - $113,160 a year
- Full-time
- 5 years
- High school diploma or GED
- In-person
- AD&D insurance
- Health insurance
6d
Project Manager
Arillic —Washington, DC
- $80,000 - $150,000 a year
- Full-time
- Hybrid work
- English
- Office
- Project management
- Health insurance
- Dental insurance
Quick Apply
Medical Practice Manager
Anne Arundel Gastroenterology Associates, P.A. —Annapolis, MD
- $80,000 - $120,000 a year
- Full-time
- OSHA
- 5 years
- Clinic
- Health insurance
- Paid time off
Quick Apply
Field Service Manager
Marlboro Pool Service —Upper Marlboro, MD
- $70,000 - $80,000 a year
- Extended hours
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Multisite Property Manager
M3 Management —District Heights, MD
- $30 - $35 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Paid time off
- Employee discount
Quick Apply
Call Center Manager
Confidential —Rose Hill, VA
- $70,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
General Manager
Largo Courtyard by Marriott Medical Center —Largo, MD
- $90,000 - $100,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
- Profit sharing
- Health insurance
Quick Apply
Property Manager, Multifamily
Cushman & Wakefield —Washington, DC
- $93,500 - $110,000 a year
- Full-time
- Sales
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
7d
Real Estate Operations Manager
PLACE —Upper Marlboro, MD
- $65,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Contract Manager
Accenture Federal Services —Arlington, VA
- $95,700 - $211,700 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
General Manager
Kettler Enterprises, Inc —Washington, DC
- $110,000 - $130,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health savings account
- Health insurance
1d
Customer Support Manager
Kalibri Labs —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
8d
Multi-Site Community Manager
Avanath —Upper Marlboro, MD
- $80,000 - $90,000 a year
- Microsoft Excel
- Writing skills
- Residential
- Paid holidays
- Health insurance
Quick Apply
Senior Customer Success Manager (Remote - MD)
Nodes & Links —Annapolis, MD
- $140,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Construction experience
- Senior level
- Health insurance
- 401(k)
Collection Requirements Manager, Senior
Booz Allen Hamilton —Washington, DC
- $77,600 - $176,000 a year
- Full-time
- Office
- Residential
- 3 years
- Disability insurance
- Health insurance
Practice Manager - Primary Care (Upper Marlboro)
MedStar Health —Upper Marlboro, MD
- $71,843 - $135,907 a year
- Full-time
- Primary Care
- Mid-level
- High school diploma or GED
Property Manager (CRE)
Cushman & Wakefield —Washington, DC
- $93,500 - $110,000 a year
- Full-time
- Mid-level
- Office
- Real Estate License
- Health savings account
- Disability insurance
Quick Apply
7d
Senior Customer Success Manager - Moveworks (Federal)
ServiceNow —Washington, DC
- $113,700 - $177,650 a year
- Online Application
- Remote
- Residential
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Health insurance
Quick Apply
Community Association Manager
Associa —Upper Marlboro, MD
- $85,000 - $95,000 a year
- Word processing
- Writing skills
- Mid-level
20h

I want to receive the latest job alert for collection manager in upper marlboro, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

collection manager jobs near upper marlboro, md

Contract Manager jobs in Remote

Property Manager jobs in Washington, DC

Customer Success Manager jobs in Annapolis, MD

Collection Manager jobs in Washington, DC

Project Manager jobs in Washington, DC

Customer Success Manager jobs in Washington, DC

Practice Manager jobs in Upper Marlboro, MD

General Manager jobs in Washington, DC

Maintenance Manager jobs in Washington, DC

Practice Manager jobs in Annapolis, MD

General Manager jobs in Largo, MD

Rn Case Manager Remote Jobs jobs in New York State

Contract Manager jobs in Houston, TX

Contract Manager jobs in Pittsburgh, PA

Contract Manager jobs in Hampton, VA

Supply Chain Manager jobs in Minneapolis, MN

Program Manager Healthcare jobs in Chicago, IL

Contract Manager jobs in Orem, UT

Entry Level Account Manager jobs in Houston, TX

Practice Manager jobs in Worcester, MA

Loan Servicing and Collections Manager

DEPARTMENT OF LABOR FEDERAL CREDIT UNION -
Washington, DC

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Operational analysis
Staff supervision
Team supervision
Finance
Spreadsheets
Regulatory compliance
Industry knowledge of banking risk management
Team development
Documentation tools
Bachelor's degree
Process improvement planning
Portfolio risk management
Process management

Full Job Description

Position Summary

The Loan Servicing and Collections Manager is responsible for managing loan servicing, consumer collections, and recovery operations to ensure accuracy, compliance, and effective delinquency and loss mitigation outcomes. This role provides direct leadership and operational oversight of loan servicing, loan quality control, collections, and recovery functions and personnel.

This position ensures consistent execution of servicing and collections activities, maintains strong internal controls, and supports audit and examination readiness. The Manager partners with Lending leadership, Accounting, Compliance, and Operations to support portfolio performance and risk management objectives.

Primary Duties & Responsibilities

People Leadership & Performance Management

Provide direct supervision, coaching, and performance management for assigned staff.
Establish clear expectations, goals, and accountability standards aligned with departmental objectives.
Conduct regular check-ins, performance evaluations, and development planning.
Support onboarding, cross-training, and coverage planning to ensure continuity of operations.

Loan Servicing Oversight

Oversee loan servicing operations including post-closing review, loan maintenance, collateral tracking, title perfection, and system accuracy.
Ensure servicing activities are completed timely, accurately, and in accordance with policy, regulatory, and examiner requirements.
Review loan quality control results, identify trends or control gaps, and ensure corrective actions are implemented and documented.
Partner with the Loan Servicing Lead to provide guidance, maintain procedures, and ensure workflow continuity.

Collections & Recovery Management

Oversee consumer collections and recovery activities across early-stage delinquency, late-stage collections, charge-off, and post charge-off recovery.
Ensure collection strategies align with portfolio goals, compliance requirements, and member experience standards.
Monitor delinquency, charge-offs, and recovery performance; identify risks and recommend mitigation strategies.
Provide oversight and guidance for legal recovery activity, repossession coordination (as applicable), and external vendors or legal partners.

Compliance, Risk & Audit Readiness

Ensure servicing and collection activities comply with applicable laws and regulations, including FDCPA, BSA/AML, OFAC, and state requirements.
Maintain accurate and complete documentation to support internal audits, external audits, and regulatory examinations.
Serve as a point of contact for servicing and collections-related audit or examiner inquiries.
Escalate material risks, compliance issues, or policy exceptions to Lending leadership promptly.

Reporting & Portfolio Monitoring

Review and analyze servicing, delinquency, collections, and recovery metrics.
Prepare or contribute to operational, risk, and performance reporting for management, ALCO, and Board use as requested.
Use data to identify trends, staffing needs, and opportunities for process improvement.

Process Improvement & Collaboration

Identify opportunities to improve efficiency, accuracy, and controls across servicing and collections workflows.
Partner with Lending, Compliance, Finance, and Technology teams on system enhancements, testing, and process changes.
Support implementation of policy, procedure, or system updates impacting servicing and collections operations.

Position Requirements Required:

Bachelor’s degree or equivalent experience preferred.
Minimum of 5–7 years of experience in loan servicing, collections, or lending operations within a financial institution.
Prior experience managing employees or teams.
Strong working knowledge of consumer lending products, loan servicing processes, and collections practices.
Demonstrated understanding of FDCPA and other applicable regulatory requirements.
Ability to analyze operational data, manage risk, and support process improvements.
Proficiency with Microsoft Excel, Word, and collaboration tools; familiarity with core loan systems.

Preferred:

Credit union or banking experience.
Experience overseeing both loan servicing and collections functions.
Exposure to post charge-off recovery, legal collections, or vendor management.

Interpersonal Skills

Strong leadership and coaching skills.
Ability to communicate clearly and professionally, including during difficult conversations.
High level of discretion, judgment, and accountability when handling sensitive information.
Ability to work collaboratively across departments.

Work Environment

This position is in person based on operational need. This role may transition into hybrid upon operational flexibility. This job description reflects the core responsibilities and expectations of the Loan Servicing and Collections Manager role. The employee may perform other job-related duties as assigned, and the organization may adjust the role as operational needs evolve.

Pay: $75,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Washington, DC 20210

Quick Apply

Refine Your Search

collection manager jobs in upper marlboro, md

Loan Servicing and Collections Manager

Maintenance Manager

Project Manager

Medical Practice Manager

Field Service Manager

Multisite Property Manager

Call Center Manager

General Manager

Property Manager, Multifamily

Real Estate Operations Manager

Contract Manager

General Manager

Customer Support Manager

Multi-Site Community Manager

Senior Customer Success Manager (Remote - MD)

Collection Requirements Manager, Senior

Practice Manager - Primary Care (Upper Marlboro)

Property Manager (CRE)

Senior Customer Success Manager - Moveworks (Federal)

Community Association Manager

I want to receive the latest job alert for collection manager in upper marlboro, md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected