Top 92 Call center representative Jobs in Upper St. Clair, Pa

Patient Support Specialist
ConnectiveRx —Pittsburgh, PA
- $15.26 - $19.00 an hour
- Full-time
- Spanish
- Writing skills
- English
- Paid holidays
- Disability insurance
Primary Contact Center Representative (Call Center)
F.N.B. Corp. —Pittsburgh, PA
- Weekends as needed
- Microsoft Word
- Computer literacy
- High school diploma or GED
Inside Phone Sales Representative
Reliance First Capital, LLC —Pittsburgh, PA
- From $48,000 a year
- Full-time
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service/Sales Representative
STRIVEXX —Pittsburgh, PA
- $20 - $28 an hour
- Full-time
- Sales
- Analysis skills
- Typing
Quick Apply
Call Center Representative
Keystone Staffing Solutions, LLC —Pittsburgh, PA
- $18 - $22 an hour
- Full-time
- Hybrid work
- Background check
- 5 years
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Call Center Representative - Roadside Assistance
AAA East Central —Pittsburgh, PA
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
13d
Customer Service Call Center - Pittsburgh On Site - Competitive Wages!
CCS —Pittsburgh, PA
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
Client Services Specialist II - Daytime Monday-Friday
LINQ Services —Pittsburgh, PA
- $20.19 - $22.12 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Pharmacy MTM Svcs Rep, Full Time (Bridgeville)
UPMC —Bridgeville, PA
- $19.80 - $30.40 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Continuous improvement
Customer Service Representative
Advance Sourcing Concepts LLC —Pittsburgh, PA
- $18.25 an hour
- Contract
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Work from Home - Pharmacy Tech Support/Call Center Rep (8a-5p ET) - National
IQVIA —Pittsburgh, PA
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
3d
Member Service Representative I
GBU Life —Pittsburgh, PA
- $21 - $23 an hour
- Full-time
- Hybrid work
- Finance
- High school diploma or GED
- Organizational skills
- AD&D insurance
- Disability insurance
Call Center Representative - Moon Township, PA (Hybrid)
Clearview Federal Credit Union —Moon Township, PA
- From $19 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Computer skills
Quick Apply
Temporary Customer Service Representative (Onsite)
UPMC —Pittsburgh, PA
- $19.67 - $30.40 an hour
- 8 hour shift
- Writing skills
- High school diploma or GED
- Analysis skills
- Health insurance
- On-the-job training
14d
Part Time Temp Customer Service Representative
Automated Health Systems —Pittsburgh, PA
- $15 an hour
- Temporary
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Client Care Associate
FOREVER INC. —Pittsburgh, PA
- $17 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- 3 years
- Continuous improvement
- Opportunities for advancement
Quick Apply
Customer Service Representative
Ascensus —Pittsburgh, PA
- Online Application
- Microsoft Excel
- Computer literacy
- Writing skills
- Retirement plan
Customer Experience Associate
Pitt Ohio —Pittsburgh, PA
- Full-time
- Basic math
- English
- Office
- Profit sharing
- Paid training
Call Center Representative
Nextier Bank —Cranberry Township, PA
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
6d
Inbound Customer Care Agent
Contactus LLC —Grindstone, PA
- Up to $15 an hour
- 8 hour shift
- 18 years or older
- HIPAA
- High school diploma or GED
- Paid training
- Health insurance
4d

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Patient Support Specialist

ConnectiveRx -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$15.26 - $19.00 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Overview:

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.

We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.

Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring access to essential medications! We seek a compassionate individual to engage with Medical Insurance Payers and Pharmacy Benefit Managers, playing a vital role in identifying and documenting coverage options for retail and specialty medications.

The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing patient health care services enabling access to care for prescription medications. This individual will be interacting directly with patients, physicians, and/or pharmacies related to providing access to care on behalf of our client’s copay assistance programs. This individual is part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client’s copay assistance programs. This position requires someone with extreme customer empathy soft skills, experienced in patient care / health care case management engagement.

Responsibilities:

What You will Do:

Responds to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care and reimbursement needs and responds. Focus on patient empathy and the consumer experience with the goal to assure our patients on ease of use of program goals and ultimately driving access to care and medication adherence. Based on volume, may also process claims and/or may answer phones.
Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues.
Performs other assignments as needed.

Qualifications:

What We Need From You:

Call Center operating metrics and performance management experience (a plus)
Knowledge of pharmacy benefits, health care insurance, and/or medical billing (a plus)
Will be trained to support programs, clients and/or job functions as appropriate.
Some experience with any Third-Party system (SelectRx, Pro-Care, FSV) (a plus)
Experience with Call Center software (Five9, In-Contact, or similar) (a plus)
Fluent in English/Spanish (a plus).
High School or GED required
1+ years in a health care or case management experience in a high-volume contact center environment or similar environment preferred.
Experience working in pharmacy benefits, health care insurance, and/or medical billing (preferred)
Communication skills: ability to convey information in easy-to-understand language. Actively listens; Uses writing effectively to create documents, Uses correct spelling, grammar, and punctuation.
Customer Focus; high level of empathy and emotional intelligence; Focuses on opportunity to service patients with a high level of empathy
Adaptability: Adapts to a variety of situations easily and effectively navigates situations
Problem Solve; Thinks critically, and problem-solves issues to resolution.

Why work with us?

Immerse yourself in an excellent company culture with fun events and volunteer opportunities.
Enjoy competitive benefits, including medical, dental, vision, and more.
Please take advantage of our 401k package with a dollar-for-dollar match-up.
Generous PTO and paid holiday days are offered.
Embrace opportunities for professional and personal growth in our team-oriented atmosphere.

Compensation & Benefits: Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities.

Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan.

Time-Off & Holidays: ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year.

The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations.

#on-site

Posted Salary Range: USD $15.26 - USD $19.00 /Hr.

Apply Now

Refine Your Search

call center representative jobs in upper st. clair, pa

Patient Support Specialist

Primary Contact Center Representative (Call Center)

Inside Phone Sales Representative

Customer Service/Sales Representative

Call Center Representative

Call Center Representative - Roadside Assistance

Customer Service Call Center - Pittsburgh On Site - Competitive Wages!

Client Services Specialist II - Daytime Monday-Friday

Pharmacy MTM Svcs Rep, Full Time (Bridgeville)

Customer Service Representative

Work from Home - Pharmacy Tech Support/Call Center Rep (8a-5p ET) - National

Member Service Representative I

Call Center Representative - Moon Township, PA (Hybrid)

Temporary Customer Service Representative (Onsite)

Part Time Temp Customer Service Representative

Client Care Associate

Customer Service Representative

Customer Experience Associate

Call Center Representative

Inbound Customer Care Agent

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