Top 48 Medical front office Jobs in Urbandale, Ia

Certified Medical Assistant (CMA) - Clinical & Admin Support
Central Iowa Family Institute —Ankeny, IA
- $18 - $20 an hour
- Full-time
- Microsoft Word
- Private practice
- Spanish
- Paid holidays
- Health insurance
Quick Apply
Front Desk Receptionist
Vitae Family Care Clinic —West Des Moines, IA
- $20 - $25 an hour
- Full-time
- Clinic
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
6d
Front Desk Receptionist- Coachlight Clinic & Spa, Des Moines
Cosmetic Physician Partners —West Des Moines, IA
- Full-time
- Surgery
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Office Medical Phone Receptionist
West Des Moines OBGYN Associates, PC —West Des Moines, IA
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Receptionist (Part time)
Cosmetic Physician Partners —West Des Moines, IA
- Part-time
- Surgery
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Office Medical Receptionist
West Des Moines OBGYN Associates, PC —West Des Moines, IA
- Full-time
- HIPAA
- High school diploma or GED
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Receptionist - Front Desk
MercyOne Clive Rehabilitation Hospital —Clive, IA
- Part-time
- Microsoft Excel
- Hospital
- Windows
Quick Apply
Receptionist
Sea Mar Community Health Centers —Des Moines, IA
- From $21.30 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Experience Specialist/Receptionist: Lakeview OB/GYN
UnityPoint Health —West Des Moines, IA
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
11d
Clinic Experience Associate
ROCK VALLEY PHYSICAL THERAPY CENTER —West Des Moines, IA
- Full-time
- Clinic
- Entry level
- Health insurance
- 401(k)
Quick Apply
Experience Specialist/Receptionist - Ankeny Family Medicine
UnityPoint Health —Ankeny, IA
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Disability insurance
12d
Experience Specialist/Receptionist: Waukee Medical Park OBGYN
UnityPoint Health —Waukee, IA
- Full-time
- High school diploma or GED
- Clinic
- Ob/Gyn
- Paid holidays
- Disability insurance
11d
Patient Experience Specialist / Receptionist - Blank Gastroenterology Clinic - Iowa Methodist Medical Plaza - Full-Time 32 Hours a Week
UnityPoint Health —Des Moines, IA
- Full-time
- High school diploma or GED
- Clinic
- Hospital experience
- Paid holidays
- Disability insurance
13d
Experience Specialist/Receptionist
UnityPoint Health —Des Moines, IA
- Full-time
- High school diploma or GED
- Clinic
- Entry level
- Paid holidays
- Disability insurance
7d
Receptionist - Full Time
MercyOne —West Des Moines, IA
- Full-time
- BLS Certification
- English
- High school diploma or GED
- Vision insurance
9d
Customer Service Receptionist (PRN - As Needed)
The Iowa Clinic —West Des Moines, IA
- PRN
- High school diploma or GED
- Clinic
- Entry level
- Profit sharing
- Wellness program
Experience Specialist / Receptionist - Center for Liver Disease - Iowa Methodist Medical Plaza - Full Time
UnityPoint Health —Des Moines, IA
- Full-time
- High school diploma or GED
- Hospital experience
- Entry level
- Paid holidays
- Disability insurance
13d
Experience Specialist/Receptionist: Waukee Medical Park
UnityPoint Health —Waukee, IA
- Full-time
- Surgery
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Patient Care Coordinator
Hear Again America / Urbandale —Urbandale, IA
- $18 - $20 an hour
- Full-time
- Background check
- Private practice
- Microsoft Outlook
- Disability insurance
- Dental insurance
Quick Apply
7d
Experience Specialist/Receptionist - Methodist OB/GYN
UnityPoint Health —Des Moines, IA
- Full-time
- Bilingual
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
6d

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Certified Medical Assistant (CMA) - Clinical & Admin Support

Central Iowa Family Institute
Ankeny, IA

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Microsoft Word
Google Workspace
Customer communication
Google Docs
Microsoft Excel
Overseeing health insurance pre-certification
Electronic health records (EHR) management
Medical insurance coverage verification
Microsoft Office
Health record tracking
Clinical confidentiality policies
Time management
Medical billing insurance follow-up

Full Job Description

Why You’ll Love This Role

Do you want your work to actually matter? At Central Iowa Family Institute, every patient interaction makes a real difference in someone’s mental health journey. Founded on the belief that the most effective way to ensure well-being is to engage, strengthen, and support families, our institute brings together cutting-edge research, advanced counseling practices, and holistic care – all under one roof in Ankeny.

We’re a small, close-knit team where your contributions won’t get lost in a giant health system. You’ll be a valued part of a practice that genuinely cares – about patients and about the people who serve them.

We’re looking for a Medical Assistant who is equal parts organized, compassionate, and comfortable wearing a few hats. You’ll work directly with our Nurse Practitioner on the clinical side while also being the welcoming face patients see at the front desk.

What You’ll Do

Clinical Support

Room patients, take vital signs, and document medical information accurately in Therapy Notes
Manage medication refill requests (controlled and non-controlled) and coordinate directly with pharmacies on prescription clarifications
Initiate and complete prior authorizations, insurance follow-up, and prepare required documentation for approvals and reviews
Prepare exam rooms and assist the Nurse Practitioner during appointments
Triage medication-related patient messages on behalf of the provider

Front Desk & Administrative

Be the first point of contact – greet patients, answer phones, and create a welcoming environment
Schedule, confirm, and manage patient appointments
Handle patient check-in and check-out, including verifying insurance coverage
Maintain accurate, confidential patient records in compliance with HIPAA
Assist with basic billing tasks and insurance follow-up as needed

What We’re Looking For

Must-Haves

Active CMA or RMA certification required
Comfort with electronic health records (Therapy Notes)and standard office technology
Strong attention to detail and ability to multitask without losing accuracy
Excellent communication skills – warm, professional, and patient-centered
Reliable, dependable, and able to maintain confidentiality at all times
Prior authorization and insurance follow-up experience

Nice-to-Haves (Not Required)

Experience in a mental health or behavioral health setting
Familiarity with Therapy Notes
Bilingual English/Spanish is a plus

What We Offer

$18-20 per hour based on experience
Health insurance is offered. Dental & Vision will be 100% employees responsibility
Paid time off - employee shall also qualify for five (5) days of Paid Time Off in the first year. They will qualify for 10 days in the 2nd and 3rd year of employment, respectively, and 15 days in the 4th and consecutive years, in addition to 9 paid federal holidays.
A supportive, collaborative team environment where you’re not just a number
Meaningful work helping individuals and families improve their mental health

About Central Iowa Family Institute

Central Iowa Family Institute is a compassionate, patient-centered mental health practice in Ankeny, Iowa. We believe the most effective way to ensure each individual’s well-being is to provide counseling services that engage, strengthen, and support families. Our unique three-pronged approach combines clinical therapy, professional training programs, and collaborative research with world-renowned universities – ensuring our patients always receive care grounded in the latest science.

We take an integrative approach, considering each person’s unique needs, preferences, symptoms, values, and circumstances. Our providers are in-network with Cigna (Evernorth), Health Partners, Medicaid, Midlands Choice, UCH–UBH, and Wellmark BCBS.

Ready to Apply?

Submit your resume and a brief cover letter to [email protected]. Please include contactable references. We review applications on a rolling basis and will keep this position open until we find the right fit.

We look forward to welcoming a dedicated team member who shares our commitment to compassionate mental health care.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

Health insurance
Paid time off

Experience:

prior authorization: 1 year (Required)

License/Certification:

CMA or RMA certification (Required)

Work Location: In person

Quick Apply

Refine Your Search

medical front office jobs in urbandale, ia

Certified Medical Assistant (CMA) - Clinical & Admin Support

Front Desk Receptionist

Front Desk Receptionist- Coachlight Clinic & Spa, Des Moines

Front Office Medical Phone Receptionist

Front Desk Receptionist (Part time)

Front Office Medical Receptionist

Receptionist - Front Desk

Receptionist

Experience Specialist/Receptionist: Lakeview OB/GYN

Clinic Experience Associate

Experience Specialist/Receptionist - Ankeny Family Medicine

Experience Specialist/Receptionist: Waukee Medical Park OBGYN

Patient Experience Specialist / Receptionist - Blank Gastroenterology Clinic - Iowa Methodist Medical Plaza - Full-Time 32 Hours a Week

Experience Specialist/Receptionist

Receptionist - Full Time

Customer Service Receptionist (PRN - As Needed)

Experience Specialist / Receptionist - Center for Liver Disease - Iowa Methodist Medical Plaza - Full Time

Experience Specialist/Receptionist: Waukee Medical Park

Patient Care Coordinator

Experience Specialist/Receptionist - Methodist OB/GYN

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