Top 15096 It support specialist Jobs in Usa

IT Specialist
Trailhead Biosystems Inc. —Beachwood, OH
- $70,000 - $75,000 a year
- Full-time
- 3 years
- SharePoint
- In-person
- Relocation assistance
- Health insurance
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Level 2 Support Technician
Compucom Staffing —Laconia, NH
- $23.25 - $31.00 an hour
- Ability to walk for extended periods
- Mid-level
- Office
- Paid parental leave
- Health savings account
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Desktop Support Technician
Ovation Workplace Services —Wexford, PA
- $35,000 - $47,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
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12h
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
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ML Ops Support Engineer
Vibotek LLC —Reading, PA
- Weekends as needed
- SQL
- APIs
- Senior level
- Flexible schedule
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IT Operations Specialist
CertiK —New York, NY
- $70,000 - $90,000 a year
- Full-time
- Remote
- Google Workspace
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
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Helpdesk Technician I
CyberSheath —Remote
- $55,000 - $68,000 a year
- Evenings as needed
- Computer science
- Computer Science
- Windows
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5d
Technical Support Specialist
Yello —Remote
- $65,000 - $85,000 a year
- Mid-level
- 3 years
- Analysis skills
IT Helpdesk Technician
Construction & Realty Services Group —Lynbrook, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
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IT Support Analyst II
Radiology Partners Inc —Remote
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
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Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
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Helpdesk Specialist
Deceuninck North America —Monroe, OH
- Mid-level
- Office
- High school diploma or GED
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Technology Support Analyst II
Addison Group —South Burlington, VT
- $62,400 - $68,400 a year
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
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IT Specialist
Hueman PE Talent Solutions —Glen Mills, PA
- $60,000 a year
- Mid-level
- Windows
- Health insurance
- Paid time off
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Helpdesk Technician
Confidential —Saint Paul, MN
- $24.70 - $32.00 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Kaye Personnel, Inc —Moorestown, NJ
- $52,000 - $62,400 a year
- Full-time
- Research
- Mid-level
- Windows
- Paid holidays
- Health insurance
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5d
Help Desk Level 1
Alexander Technology Group —Manchester, NH
- $20 - $25 an hour
- Clean driving record
- Windows
- Microsoft Office
Quick Apply
12d
IT Integration Technician
HW Staffing Solutions —Salem, NH
- $23 - $25 an hour
- Contract
- Computer Science
- Customer service
- Mid-level
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IT Help Desk Support / M365
Motion Recruitment —Waltham, MA
- Contract
- Mid-level
- Windows
- Communication skills
8d
IT Support Desk Engineer I
HEARTLAND BUSINESS SYSTEMS LLC —Pewaukee, WI
- Full-time
- Analysis skills
- Travel
- Conflict management
- On-the-job training
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it support specialist jobs near usa

IT Specialist

Trailhead Biosystems Inc.
Beachwood, OH

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Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Vendor relationship building
Cloud identity and access management (IAM)
Mobile device support
Technical documentation
Software deployment
Microsoft Exchange
Patch management
Email configuration (technical support)
Computer management
Azure AD
Networking equipment (troubleshooting support)
SharePoint
UEM
Hardware management
Network infrastructure management
Desktop administration
Process management
Cross-functional communication
Intune

Full Job Description

Responsibilities

End-User Support & IT Operations

Primary internal point of contact for all hardware, software, connectivity, and access issues across on-site and remote employees
Own the MSP relationship: define what goes to them, hold them to SLAs, and escalate appropriately — you are the bridge, not the bottleneck
Manage the full device lifecycle: procurement, imaging, deployment, and decommissioning across a ~45-device corporate fleet
Administer Microsoft 365: Entra ID, Exchange Online, SharePoint, Teams, OneDrive, and associated licenses
Own IT onboarding and offboarding workflows, account provisioning, device assignment, access revocation, and litigation hold procedures; this process must be airtight and documented
Maintain a current IT asset inventory

Cybersecurity & Information Security

Own the organization's day-to-day security posture; engage the MSP for complex security projects and escalations
Administer endpoint protection, patch management, MFA enforcement, and conditional access policies
Monitor M365 security and compliance tooling: Purview, Defender for Business, audit logs
Conduct periodic access reviews and permission audits; produce findings reports for COO
Lead first-response on security incidents , containment first, investigation second and coordinate MSP escalation where needed; this includes employee departure scenarios involving potential data exfiltration
Manage email authentication controls (SPF, DKIM, DMARC) and anti-phishing policies

Lab & Instrument IT

Maintain network connectivity for laboratory instruments and manage isolated VLANs where required
Serve as the IT interface for lab instrument vendors and cloud-connected instrument platforms
Keep instrument computing hardware and software licenses current in coordination with R&D and Manufacturing

Access & Device Governance

Deploy and administer an MDM solution across the full device fleet
Own permissions governance for end-user systems: M365, SharePoint, shared drives, and SaaS applications
Conduct quarterly access audits; report findings to COO
Manage data lifecycle for off-boarded employees including legal preservation requirements

Cloud Cost & Vendor Management

Monitor cloud and SaaS spend; surface optimization opportunities and eliminate unused licenses
Manage all software subscriptions across office and lab environments, licenses, renewals, utilization tracking, and vendor relationships for both business software and laboratory-specific applications
Coordinate with the Data Infrastructure Engineer on cloud access provisioning — you manage who has access, they manage the architecture
Track IT vendor contracts and MSP deliverables; flag renewal dates and surface consolidation opportunities

IT Policy & Documentation

Develop and maintain core IT policies: Acceptable Use, Data Classification, Password Policy, BYOD
Document processes and configurations well enough that someone else could operate them

Qualifications

3–5 years of hands-on IT experience in a generalist role
Microsoft 365 administration: Entra ID, Exchange Online, SharePoint, Intune/MDM
Endpoint security: patch management, MFA/conditional access, Defender for Business or equivalent
Experience managing network hardware: switches, enterprise Wi-Fi, firewall rules
MDM deployment and administration experience (Intune, Jamf, or Kandji)
Strong documentation discipline
Clear communicator with both non-technical staff and external technical partners

Pay: $70,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Relocation assistance
Vision insurance

Work Location: In person

Quick Apply

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it support specialist jobs in usa

IT Specialist

Level 2 Support Technician

Desktop Support Technician

Experienced Technical Support Analyst

ML Ops Support Engineer

IT Operations Specialist

Helpdesk Technician I

Technical Support Specialist

IT Helpdesk Technician

IT Support Analyst II

Software Support Technician

Helpdesk Specialist

Technology Support Analyst II

IT Specialist

Helpdesk Technician

IT Specialist

Help Desk Level 1

IT Integration Technician

IT Help Desk Support / M365

IT Support Desk Engineer I

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