Top 73 Service desk support Jobs in Utah

Help Desk Support (Remote)
MEI Rigging & Crating LLC —Salt Lake City, UT
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
Service Desk Agent
Unisys —Salt Lake City, UT
- Full-time
- High school diploma or GED
- Analysis skills
- 1 year
- Health savings account
- 401(k) matching
Tier 1 IT Service Desk Technician
Utah Jazz —Salt Lake City, UT
- Full-time
- Construction site
- Windows
- High school diploma or GED
Quick Apply
IT Support Specialist I (Tier 1)
Reagan Outdoor Advertising —Salt Lake City, UT
- $55,000 - $60,000 a year
- Email
- Computer literacy
- Office
- Windows
- Dental insurance
- 401(k)
Service Desk Analyst
Black Diamond Equipment —Salt Lake City, UT
- Computer Science
- Computer literacy
- Office
Quick Apply
12d
Customer Support Specialist II
EasyPost —Lehi, UT
- $23 - $25 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Customer Service - Accounts Receivable / Utility Billing Support
Caselle —Provo, UT
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Service Desk
Unisys —Salt Lake City, UT
- High school diploma or GED
- Analysis skills
- 1 year
IT Helpdesk Support Specialist I
Asbury —Draper, UT
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply
Help Desk Specialist
E. L. Blake, Inc. —Hill AFB, UT
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
Technical Support Desk Level 2
SME Steel —West Jordan, UT
- Computer science
- Computer Science
- Mid-level
Engineering-Draper-Analyst/Associate-Help Desk User Support
Goldman Sachs —Draper, UT
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
Accounting / Accountant - Client & Customer Support
Caselle —Provo, UT
- Full-time
- Remote
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Associate tech support technician (Hybrid Draper, UT)
Progressive Leasing —Draper, UT
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Research
- Office
- Paid parental leave
- Employee stock purchase plan
Tech Service Desk
Unisys —Salt Lake City, UT
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
- Health savings account
- 401(k) matching
IT Helpdesk Support Specialist II
Asbury —Draper, UT
- Full-time
- Mid-level
- Windows
- 3 years
- Paid training
- Paid parental leave
Quick Apply
Help Desk Technician
The City of Orem —Orem, UT
- $16.32 - $24.48 an hour
- Overtime
- Customer service
- Office
- High school diploma or GED
Payroll / Payroll Client Services/CSR
Caselle —Provo, UT
- Full-time
- Hybrid work
- Accounting
- 1 year
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Customer Support Specialist
Carketa Inc. —Lehi, UT
- Full-time
- Computer literacy
- Entry level
Quick Apply
IT Service Desk Specialist (Systems Admin Path)
J. Fisher Companies —Centerville, UT
- $52,000 - $65,000 a year
- Full-time
- Mid-level
- SharePoint
- In-person
- Health insurance
- Dental insurance
Quick Apply

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Help Desk Support (Remote)

MEI Rigging & Crating LLC -
Salt Lake City, UT

Quick Apply

Job Details

Full-time

Qualifications

Technical documentation
Windows
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Technical writing
Managing projects
Productivity software
Cross-functional communication
Mobile devices

Full Job Description

Position Summary:

Provides support services to users of the organization’s computer systems and network, desktop/laptop and/or server hardware, configuration, and troubleshooting. Act as a first level problem identification and resolution resource, including answering questions, providing advice, investigating, troubleshooting, and following-up to assist users in solving data processing problems.

Essential Job Duties and Responsibilities:

Identifies, diagnoses, and resolves problems for users of personal computers (Desktops, Laptops, Tablets, and Smart Phones) software and hardware.
Delivers, tags, sets up, and assists in the configuration of end-user PC desktop, Laptop, Tablet, Smart Phone hardware, software and peripherals.
Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and local-area network access problems.
Hardware provisioning, imaging, troubleshooting, and software installation for laptops, desktops, and mobile devices (IOS/Android).
Coordinate user problem resolution with outsourced IT consultants as necessary and track and report recurring problems.
Supports and assists employees in the installation, troubleshooting, and maintenance of computer software and hardware systems.
TCP/IP networking support and troubleshooting of end user and remote user environment with LAN and WAN.
Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office 365, Microsoft D365, SharePoint, etc.).
May suggest modifications and corrections to existing software applications.
May provide training in use of new hardware or software.
Develop and maintain catalog of hardware and software equipment and licensing.
Perform all other tasks as assigned or requested.

Minimum Qualifications (Experience, Skills, and Education):

Associates degree or equivalent in information technology.
Minimum three (3) years proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site.
Proficiency in Microsoft 365, Microsoft Windows 10, Microsoft Office, printers, scanners, and mobile devices.
Excellent interpersonal and project management skills.
Ability to communicate technical information to both technical and non-technical personnel.
Ability to create and write clear, complete documentation of systems and procedures.
Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy.
Self-motivated and able to work independently.

Physical Requirements and Working Conditions:

This is a remote-based position that may work from a regional office as business necessitates. The Help Desk Support may work varying hours across several time zones. Will primarily use a computer, keyboard and mouse, and other hardware and software necessary for the successful completion of tasks. May work for long durations in a seated position. Frequently use internet, telephone, Teams, email, or other software for communicating and collaborating with one or multiple people or projects simultaneously.

Additional Requirements:

Must be able to work in a high functioning team environment. Display the highest levels of honesty, integrity, and professionalism. Take pride in your work and in the company. Communicate openly and strive for peak performance in daily tasks. Know and deliver the quality service MEI’s customers have come to expect.

Disclaimer: This job description is intended to summarize the type and level of work performed by the Help Desk Support and is not an exhaustive list of all duties, responsibilities, and/or requirements. MEI reserves the right to change or modify this job description or the essential duties of the job, as necessary.

MEI is an Equal Opportunity, M/F/Disabled/Vet Preferred Employer.

Quick Apply

Refine Your Search

service desk support jobs in utah

Help Desk Support (Remote)

Service Desk Agent

Tier 1 IT Service Desk Technician

IT Support Specialist I (Tier 1)

Service Desk Analyst

Customer Support Specialist II

Customer Service - Accounts Receivable / Utility Billing Support

Service Desk

IT Helpdesk Support Specialist I

Help Desk Specialist

Technical Support Desk Level 2

Engineering-Draper-Analyst/Associate-Help Desk User Support

Accounting / Accountant - Client & Customer Support

Associate tech support technician (Hybrid Draper, UT)

Tech Service Desk

IT Helpdesk Support Specialist II

Help Desk Technician

Payroll / Payroll Client Services/CSR

Customer Support Specialist

IT Service Desk Specialist (Systems Admin Path)

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