Top 98 Customer service representatives Jobs in Utica, Ny

Agency Support Advisor
Rich Products Corporation —New York State
- $44,030 - $59,570 a year
- Call employer
- Microsoft Excel
- Bachelor's degree
- 1 year
- Health insurance
- Paid time off
Customer Service Representative I (Remote)
Utica Mutual Insurance Company —New Hartford, NY
- $39,000 - $50,000 a year
- Full-time
- Remote
- Clean MVR report
- Associate's degree
- Communication skills
- Profit sharing
- Health savings account
Quick Apply
Call Center Representative
AmeriCU Credit Union —Rome, NY
- $19 - $22 an hour
- Overtime
- Communication skills
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Call Center Representative
MACNY's Job Board —New York Mills, NY
- $19 - $21 an hour
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Member Care Center Service Specialist I
First Source FCU —New Hartford, NY
- $17.30 - $25.96 an hour
- Full-time
- Computer literacy
- Research
- High school diploma or GED
Quick Apply
11d
Customer Service Rep
Harbor Point Energy Products —Frankfort, NY
- $19.50 - $27.00 an hour
- No high school diploma
- Office
- Administrative experience
- Health savings account
- AD&D insurance
Quick Apply
4d
Call Center Representative
The Fountainhead Group,Inc. —New York Mills, NY
- $19 - $21 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Account Specialist
Indium Corporation —New Hartford, NY
- $19.50 - $23.50 an hour
- Basic math
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
5d
Customer Service Representative
Mirabito Energy Products Energy Division —Yorkville, NY
- $18 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Trade school
Insurance Agency Customer Service Representative
The Frigault Agency, Inc. —New Hartford, NY
- $35,000 - $48,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Care Specialist- Utica, Latham, or Glens Falls
Arrow Bank NA —Utica, NY
- $20 - $23 an hour
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service/Sales
Home Depot —New Hartford, NY
- $17 - $20 an hour
- Entry level
Client Support Rep, PSC - Full Time - Days
Mohawk Valley Health Systems —Utica, NY
- $18 - $24 an hour
- 8 hour shift
- Microsoft Word
- High school diploma or GED
- Driver's License
Customer Experience Manager
HR One —Utica, NY
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Leadership
- Disability insurance
- Health insurance
Quick Apply
Participant Services Representative
Community Financial System, Inc. —Utica, NY
- $17.50 - $23.82 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Microsoft Excel
- Health savings account
- Paid holidays
Customer Service Associate I
Dollar Tree —Utica, NY
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
U-Haul —Utica, NY
- $16 - $17 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Licensed Customer Service Representative
Moore Insurance Group —Rome, NY
- $50,000 - $60,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative (Casino Floor)
Vernon Downs —Vernon, NY
- $16 an hour
- Full-time
- Customer service
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Customer Service Representative/Sales Specialist
PTM Solar —Utica, NY
- $1,000 - $1,500 a week
- Full-time
- 18 years or older
- Ability to walk for extended periods
- In-person
- Opportunities for advancement
Quick Apply
2d

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Agency Support Advisor

Rich Products Corporation -
New York State

Apply Now

Job Details

$44,030 - $59,570 a year

Benefits

Health insurance
Paid time off
Parental leave

Qualifications

Customer communication
Microsoft Excel
Email customer support
Online booking platforms
Client invoicing
Bachelor's degree
Customer engagement
Customer relationship management
Productivity software
1 year
Email support
Entry level
Client interaction via phone calls

Full Job Description

Location:

NY, US FL, US RI, US VA, US LA, US MA, US MD, US ID, US OK, US TN, US MI, US NJ, US PA, US NC, US TX, US OH, US SD, US ME, US MN, US DE, US CO, US AL, US KS, US GA, US OR, US SC, US IA, US CT, US IL, US NH, US NE, US IN, US KY, US

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Req ID: 39636
Segment: Restaurants & Hospitality
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Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

Dynamic individual with a passion for customer service and travel. Associate is trained to manage agency and customer relation requests for reservations, fulfillment, destination assistance, invoicing, or similar. Associate must be enthusiastic and willing to learn in a multi-faceted agency environment.

Key Accountabilities and Outcomes

Support the agency with reservations, fulfillment, call/email/chat screening, queue assignments and other product support.
Support customers with the booking tools including, navigational support, issue resolution and client response.
Use positive telephone/email/chat techniques; act quickly on special requests and maintain excellent agency and client relations.
Have a clearly defined understanding of agency requirements and policies (through training) to maintain Service Level and Performance goals.
Utilize individual and team resources to recommend innovative solutions and process enhancements.
Proactively support preferred supplier programs.
Participate in training, supplier, and engagement programs either virtually or in-person as required.
Express passion and energy within the organization and always act according to company Ethics, Values, and Compliance guidelines.

Knowledge, Skills, and Experience

Bachelor’s degree desired.
Minimum 1 year working experience in a customer service or hospitality position.
An ability to convey exceptional customer service through all distribution channels (oral, written, electronic).
High level of attention to detail. Excellent problem-solving skills, as well as initiative, resourcefulness, and creativity.
The ability to manage multiple priorities simultaneously and complete tasks with minimal supervision.
Working knowledge of various technology platforms, booking concepts, Microsoft Office tools including Excel, email and the like.

#LI-SH1

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COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$44,030.00 - $59,570.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at [email protected] if you need assistance completing this application or to otherwise participate in the application process.
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BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

Competitive compensation
Health & financial benefits
Paid time off
Parental leave
Family planning support
Flexible work policy
Associate resource groups
Volunteering & community impact opportunities
Holiday gatherings
In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.

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MEET RICH’S.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With over 13,500 associates working in 100 locations globally, and annual sales at $5.9 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Apply Now

Refine Your Search

customer service representatives jobs in utica, ny

Agency Support Advisor

Customer Service Representative I (Remote)

Call Center Representative

Call Center Representative

Member Care Center Service Specialist I

Customer Service Rep

Call Center Representative

Customer Service Account Specialist

Customer Service Representative

Insurance Agency Customer Service Representative

Customer Care Specialist- Utica, Latham, or Glens Falls

Customer Service/Sales

Client Support Rep, PSC - Full Time - Days

Customer Experience Manager

Participant Services Representative

Customer Service Associate I

Customer Service Representative

Licensed Customer Service Representative

Customer Service Representative (Casino Floor)

Customer Service Representative/Sales Specialist

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