Top 39 Hotel Jobs in Utica, Ny

Hotel Concierge
Turning Stone Enterprises —Verona, NY
- From $18 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Hotel Bell Person
Turning Stone Resort Casino —Verona, NY
- $16 an hour
- 8 hour shift
- Background check
- Hotel
- In-person
- Free parking
- Paid holidays
Quick Apply
Marriott Room Attendant
Delta Hotel by Marriott Utica —Utica, NY
- $16 an hour
- Full-time
- Hotel
- Entry level
- Employee discount
Quick Apply
Maintenance + Security (Overnight)
Delta Hotel by Marriott Utica —Utica, NY
- $18 an hour
- Overnight shift
- Mid-level
- Hotel
- Cleaning
Quick Apply
Night Auditor
Your Employer —Whitesboro, NY
- $16.00 - $17.50 an hour
- Part-time
- Microsoft Word
- Hotel
- Ability to lift 50 pounds
- Free parking
- Paid holidays
Hotel Front Desk Agent (part-time)
Vernon Downs —Vernon, NY
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
Hotel Front Desk Clerk
Turning Stone Enterprises —Verona, NY
- From $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Front Desk Clerk
Meyer Jabara Hotels —Verona, NY
- $16 - $18 an hour
- Microsoft Excel
- Computer literacy
- Writing skills
Quick Apply
Housekeeper - Crescent Hotel
Turning Stone Enterprises —Verona, NY
- From $19 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Office Receptionist - Crescent Hotel
Turning Stone Enterprises —Verona, NY
- $17 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
Quick Apply
Hotel Housekeeper - Part Time
Turning Stone Enterprises —Verona, NY
- From $19 an hour
- Part-time
- Customer service
- Ability to walk for extended periods
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Hotel Custodian
Vernon Downs —Vernon, NY
- $16 an hour
- Weekends as needed
- Customer service
- Office
- Hotel
Part Time Front Desk - Hampton Inn Verona
Meyer Jabara Hotels —Verona, NY
- $15.50 - $18.00 an hour
- Part-time
- Clean driving record
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Representative - Hampton Inn Verona
Meyer Jabara Hotels —Verona, NY
- $16 - $18 an hour
- Clean driving record
- Hotel
- High school diploma or GED
Quick Apply
Part Time Housekeeper - Hampton Inn Verona
Meyer Jabara Hotels —Verona, NY
- $16 - $17 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
Housekeeper
Meyer Jabara Hotels —Verona, NY
- $16 - $18 an hour
- Full-time
- Background check
- Hotel
- Guest services
Quick Apply
Housekeeping Team Leader - Crescent Hotel
Turning Stone Enterprises —Verona, NY
- From $20.50 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Hotel Supervisor
Savon/Maple Leaf Market —Verona, NY
- $42,120 - $53,703 a year
- Full-time
- Computer literacy
- Mid-level
- Front desk
- Paid training
- Health savings account
Quick Apply
Housekeeper - Hampton Inn Verona
MJ Verona Hotel Manager, LLC dba Hampton Inn Verona —Verona, NY
- $16 - $18 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- Hotel
- Paid training
- Employee discount
Quick Apply
Turndown Attendant - Crescent Hotel
Turning Stone Enterprises —Verona, NY
- From $19 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply

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hotel jobs near utica, ny

Hotel Concierge

Turning Stone Enterprises -
Verona, NY

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Paid sick time

Qualifications

Microsoft Word
Customer communication
Teamwork
Microsoft Excel
Resort experience
Guest relations
Spreadsheets
High school diploma or GED
Desktop applications

Full Job Description

Starting Pay Rate: $18.00 hourly

As a Concierge, you'll be the friendly face that helps make our guests' stay unforgettable. You'll assist with everything from restaurant reservations and transportation arrangements to recommending local attractions and activities. Your day will involve greeting guests warmly, addressing their inquiries, and fulfilling their requests with a smile. With your excellent communication and problem-solving skills, combined with a deep knowledge of the resorts amenities and the local area, you'll ensure each guest feels welcome and well taken care of. Your personal touch and dedication to exceptional service will play a key role in creating a delightful and memorable experience for every guest.

Your day-to-day as a Concierge with us:

Efficiently coordinates various services for guests, including (but not limited to) arranging reservations, transportation & travel arrangements, making recommendations for leisure & entertainment, and answering all guest questions.
Is always a visible presence in the Front Desk area of the Hotel Lobby to warmly greet guests as they arrive. Offers assistance to guests before being asked.
Consistently goes above and beyond required duties to ensure superior and personalized guest service for all guests.
Always provides support for the Reception Desk by assisting the Front Desk Supervisor and Receptionists in their daily activities.
Always ensures that package components (ex. flowers, candy, etc.) and other special guest requests are taken care of.
Demonstrates a thorough knowledge of the LMS system and routinely enhances proficiency by becoming familiar with any new system upgrades (Familiarity of this system is crucial to the support of the Front Desk function).
Maintains a close professional relationship with outside vendors, Casino Credit Hosts, Club Two One Concierge, Golf, & Skana Spa to insure proper communication in regard to all guest needs and requests.
Provides warm, friendly, and professional service to all VIP guests. Follows procedure in providing personalized itinerary and personally escorting guests to their suite. Follows up escort with courtesy call and offers name and extension for further assistance.
Is well informed of all area events, entertainment, and popular local destinations, specifically those that are upscale. Is able to make recommendations easily and effectively when asked.
Utilizes consistently sound judgment when issuing complimentary goods and services and avoids any perception of conflict of interest.
Demonstrates extensive knowledge of all Resort restaurants, spa services, golf courses, gaming departments, retail shops and other amenities. Routinely suggests arrangement of reservations for internal dining, entertainment, and services.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

To be successful as a Concierge, you'll need:

Must possess excellent interpersonal and written communication skills.
Four to five years of experience working in a guest service environment.
High School Diploma or GED required, A.S. or B.S. degree is preferred.
Two years of experience in hotel or resort setting.
Knowledge of the local area, attractions, and restaurants is a must.
Must be proficient in computer applications including Microsoft Word, Microsoft Excel, & online navigation.
Ability to multitask and handle stressful situations is necessary.
Ability to stand, walk, sit, for extended periods of time and lift up to 100 lbs.

What we value:

Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Why choose Turning Stone Enterprises?

Paid time off
Variety of schedules
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

#LI-DNI

Pay: From $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid sick time
Paid time off
Referral program

Application Question(s):

This position requires your availability to work weekends and holidays. Any concerns?

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in utica, ny

Hotel Concierge

Hotel Bell Person

Marriott Room Attendant

Maintenance + Security (Overnight)

Night Auditor

Hotel Front Desk Agent (part-time)

Hotel Front Desk Clerk

Front Desk Clerk

Housekeeper - Crescent Hotel

Front Office Receptionist - Crescent Hotel

Hotel Housekeeper - Part Time

Hotel Custodian

Part Time Front Desk - Hampton Inn Verona

Guest Service Representative - Hampton Inn Verona

Part Time Housekeeper - Hampton Inn Verona

Housekeeper

Housekeeping Team Leader - Crescent Hotel

Hotel Supervisor

Housekeeper - Hampton Inn Verona

Turndown Attendant - Crescent Hotel

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