Top 8 Help desk technician Jobs in Utica Ny

Help Desk Technician
Indium Corporation —Clinton, NY
- $17.00 - $25.25 an hour
- Full-time
- Research
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
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Technology Support Technician I
First Source FCU —New Hartford, NY
- $19.83 - $33.05 an hour
- Weekends as needed
- Computer science
- Computer Science
- Travel
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TECHNOLOGY SUPPORT TECHNICIAN
CHARLES T SITRIN HEALTH CARE CENTER INC —New Hartford, NY
- $20 - $24 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
Support Services Engineer
M.A. Polce —Rome, NY
- $48,000 - $60,000 a year
- Full-time
- Background check
- Computer Science
- Mid-level
Quick Apply
Help Desk Technician
SUNY Morrisville —Morrisville, NY
- $45,500 - $50,000 a year
- Full-time
- Customer service
- System design
- Mid-level
3d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Utica, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Technology Support Technician I
First Source FCU —New Hartford, NY
Associate or bachelor’s degree in IT, Computer Science, or a related field, or equivalent technical training or experience.
$19.83 - $33.05 an hour
Quick Apply
TECHNOLOGY SUPPORT TECHNICIAN
CHARLES T SITRIN HEALTH CARE CENTER INC —New Hartford, NY
Configures equipment and completes cable interfaces, referencing wiring diagrams and technical instructions and using special hand tools and testing equipment…
$20 - $24 an hour
Quick Apply

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the…
3d

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help desk technician jobs near utica ny

Help Desk Technician

Indium Corporation -
Clinton, NY

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Job Details

Full-time
$17.00 - $25.25 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Customer communication
IT system monitoring
Windows
Network infrastructure
High school diploma or GED
Cisco routers/switches implementation
Computer hardware
Networking equipment (troubleshooting support)
Data backup
Managing projects
Network monitoring tools
VPN management
Windows Server administration
Desktop administration
Antivirus software

Full Job Description

JOB SUMMARY: The Help Desk Technician is responsible for providing customer assistance for routine Information Systems-related inquiries and problems as they occur. This includes providing support for products and services such as software, hardware, desktop application software, auxiliary devices, and other IT functions. This position provides support to the global organization.

ESSENTIAL JOB FUNCTIONS (COMPETENCIES):

Perform installation, repair, and preventative maintenance of desktop computers and related systems
Install, configure, and troubleshoot desktop systems, workstations, servers, and network issues in a heterogeneous environment
Perform desktop installation, basic cabling, network monitoring, and troubleshooting of the network and systems residing on the network
Perform account maintenance, data integrity, and file system security for the desktop environment
Assist in determining suitable software to meet user requirements. Recommend hardware and software solutions, including new acquisitions and upgrades
Conduct training programs designed to educate the organization’s computer users about basic and specialized applications
Communicate highly technical information to both technical and non-technical personnel
Assist with documenting and cataloging systems for historical and information assurance purposes
Maintain the strict confidentiality of sensitive information
Handle off-hours duties and responsibilities, shared with other team members
Attend training as needed or assigned
Perform other duties or special projects as assigned

REQUIREMENTS:

High School Diploma or GED, Associate’s degree preferred
One year of experience working with the Microsoft Windows 2008/2012 server product line, Cisco hardware and software, TCP/IP, VPN technologies, data backup, virus protection, and network system monitoring
Good research skills and analytical problem-solving abilities
Self-directed and self-motivated
Must be able to travel as needed
Excellent oral and written communication skills
Solid project management and organizational skills
Proven judgment and decision-making abilities
Ability to work independently and on a team
Proven ability to establish credibility and develop partnerships
Capacity for meeting deadlines while working under pressure

WAGE DISCLOSURE:

The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill, and education as they relate to the position’s qualifications, and internal equity.

The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more.

$17.00 per hour - $25.25 per hour

($35,000 - $52,500 annually)

Indium Corporation is an equal opportunity employer that is committed to building an innovative workforce. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability status, pregnancy status, veteran status, or other legally protected characteristics.

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help desk technician jobs in utica ny

Help Desk Technician

Technology Support Technician I

TECHNOLOGY SUPPORT TECHNICIAN

Support Services Engineer

Help Desk Technician

Now Hiring IT and Telecom Field Technicians

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