Top 46 Patient services representative Jobs in Vacaville Ca

Customer Service Representative, CC
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Spanish
- Mid-level
- Administrative experience
Medical Receptionist/Appointment Scheduler (PRN)
Health Partners Management Group —Travis AFB, CA
- $22.42 an hour
- PRN
- Background check
- BLS Certification
- Primary Care
- Paid holidays
- 401(k)
Quick Apply
4d
Patient Services Rep, Outpatient Cardiology Clinic (Part Time, Day)
Northbay Healthcare —Fairfield, CA
- $26 an hour
- Full-time
- Hybrid work
- BLS Certification
- HIPAA
- Mid-level
- 403(b) matching
- Health insurance
5d
Patient Services Rep, Outpatient Cardiology (Full Time, Day)
Northbay Healthcare —Fairfield, CA
- $26 an hour
- Full-time
- Hybrid work
- BLS Certification
- HIPAA
- Mid-level
- 403(b) matching
- Health insurance
5d
Patient Access Ambassador II (Per Diem, Evening)
Northbay Healthcare —Fairfield, CA
- $33.23 an hour
- 8 hour shift
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- 403(b) matching
- Health insurance
5d
Dynamic Patient Experience Specialist - Front Desk (Fast Paced Wellness Office)
Absolute Integrative Physical Medicine —Vacaville, CA
- $21 - $24 an hour
- Full-time
- Spanish
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Patient Care Coordinator
Fairfield OMS —Fairfield, CA
- $22 - $26 an hour
- Full-time
- Bilingual
- Private practice
- Dental office
- Paid holidays
- Health insurance
Quick Apply
8d
PT Access Rep/PBX Operator
Sutter Health —Vallejo, CA
- $29.26 - $36.33 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Continuous improvement
Patient Care Coordinator - Solano Eye Care
Keplr Vision —Fairfield, CA
- $17.50 - $19.00 an hour
- Full-time
- Computer literacy
- Clinic
- Communication skills
- Opportunities for advancement
Quick Apply
Patient Coordinator
KIDS CARE DENTAL AND ORTHODONTICS —Fairfield, CA
- $18 - $20 an hour
- Dental office
- OSHA
- HIPAA
- AD&D insurance
- Health insurance
Quick Apply
4d
OFFICE TECHNICIAN (TYPING)
California Correctional Health Care Services —Solano County, CA
- $1,915 - $2,397 a month
- Part-time
- Current TB test
- Fingerprint clearance
- Typing
12d
Access Representative I - Napa
CommuniCare+OLE —Napa, CA
- $24.21 - $29.59 an hour
- Full-time
- Spanish
- CPR Certification
- BLS Certification
- 403(b) matching
- Health savings account
Quick Apply
4d
Dental Front Desk Coordinator
Blue Ridge Family Dental —Vacaville, CA
- $23 - $26 an hour
- Full-time
- Bilingual
- Private practice
- Dental office
- Dental insurance
- Paid time off
Quick Apply
Health Unit Coordinator - Obstetrics
Providence —Napa, CA
- $26.82 - $33.90 an hour
- 8 hour shift
- Acute care
- Hospital
- Inpatient
- Paid parental leave
- Paid holidays
12d
Transfer Center Coordinator (Per Diem, Variable)
Northbay Healthcare —Vacaville, CA
- $41.89 an hour
- Per diem
- Hybrid work
- Word processing
- Mid-level
- Pediatrics
- 403(b) matching
- Health insurance
Front Desk Administrator
Dixon Plaza Dental Care —Dixon, CA
- $23 - $25 an hour
- Full-time
- Dental office
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
2d
Health Information Management Tech II Birth Certificate Registrar
Northbay Healthcare —Fairfield, CA
- $33.36 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Health insurance
Surgery Scheduler and Back Office Admin
California Foot & Ankle Centers —Davis, CA
- $22 - $28 an hour
- Part-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist/Front Desk
Napa Valley Medical Group —Napa, CA
- $17 - $22 an hour
- Full-time
- Bilingual
- Private practice
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Medical Front Office Coordinator
California Foot & Ankle Centers —Davis, CA
- $21 - $28 a year
- Part-time
- Spanish
- Microsoft Excel
- Surgery
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Representative, CC

Partnership HealthPlan of California -
Fairfield, CA

Apply Now

Job Details

Full-time
$29.95 - $35.19 an hour

Qualifications

Customer communication
Administrative experience
High school diploma or GED

Full Job Description

Overview:

To respond to member and provider inquiries regarding case management telephonically.
Ensures that callers’ questions and/or problems are resolved or are directed to the appropriate
person for resolution and/or entered as a referral for case management while providing the
highest level of customer service.

Responsibilities:

Supports the Care Coordination Department by answering the ACD telephone line,

determining call urgency and routing calls appropriately

Responds to member and provider issues and questions received through the Care

Coordination ACD line.

Provides excellent customer service and communicates with others in accordance with

Partnership standards and expectations.

Communicates clearly and effectively through all mediums of communication with

members, providers, vendors, community partners, and Partnership employees.

Responds to inquiries in a timely manner
Documents calls as appropriate.
With direction, initiates and processes referrals to appropriate programs in accordance

with department policies, and communicates referral outcomes to referral source.

Works with internal departments, providers, and external organizations to resolve issues

as needed.

Manages the Care Coordination regional helpdesk and routes emails or enters referrals

appropriately

Other duties as assigned

Secondary Duties and Responsibilities

Provide support and assistance to coordinators and health care guides as needed.

Qualifications:

Education and Experience

High School Diploma or equivalent; minimum three years
administrative experience required. Two (2) years of experience
working in a health care setting recommended.

Special Skills, Licenses and Certifications

Strong written and oral communication skills. Advanced computer
skills, including proficiency in multiple software applications including
Microsoft Office Suite and SharePoint. Strong organizational and
multitasking skills. Excellent interpersonal and customer service skills.
Bilingual skills in Spanish, Tagalog, or Russian may be preferred.

Performance Based Competencies

Must be able to work in a fast-paced environment and maintain
courtesy and composure when dealing with internal and external
customers. Ability to function effectively with frequent interruptions
and direction from multiple team members.

Work Environment And Physical Demands

More than 50% of work time is spent using a desktop computer. When
necessary, the ability to lift, carry, or move manuals and reports,
weighing up to 25 lbs.

All HealthPlan employees are expected to:

Provide the highest possible level of service to clients;
Promote teamwork and cooperative effort among employees;
Maintain safe practices; and
Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

HIRING RANGE:

$29.95 - $35.19

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

Apply Now

Refine Your Search

patient services representative jobs in vacaville ca

Customer Service Representative, CC

Medical Receptionist/Appointment Scheduler (PRN)

Patient Services Rep, Outpatient Cardiology Clinic (Part Time, Day)

Patient Services Rep, Outpatient Cardiology (Full Time, Day)

Patient Access Ambassador II (Per Diem, Evening)

Dynamic Patient Experience Specialist - Front Desk (Fast Paced Wellness Office)

Patient Care Coordinator

PT Access Rep/PBX Operator

Patient Care Coordinator - Solano Eye Care

Patient Coordinator

OFFICE TECHNICIAN (TYPING)

Access Representative I - Napa

Dental Front Desk Coordinator

Health Unit Coordinator - Obstetrics

Transfer Center Coordinator (Per Diem, Variable)

Front Desk Administrator

Health Information Management Tech II Birth Certificate Registrar

Surgery Scheduler and Back Office Admin

Medical Receptionist/Front Desk

Medical Front Office Coordinator

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