Top 296 Service manager Jobs in Vancouver, Wa

Manager -Aftermarket Sales & Service
Columbia Okura LLC —Vancouver, WA
- $93,000.00 - $146,651.40 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
3d
Service Manager
Mercedes-Benz Van Center of Vancouver —Vancouver, WA
- $100,000 - $200,000 a year
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Full Service Digital Marketing Account Manager
Trial Guides —Portland, OR
- $60,000 - $100,000 a year
- Part-time
- Marketing
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Onsite Service Supervisor
Avantor —Hillsboro, OR
- Full-time
- 5 years
- Research
- High school diploma or GED
- Commuter assistance
- Health savings account
10d
Audi Service Manager
Sunset Imports Inc —Beaverton, OR
- $165,000 - $185,000 a year
- Full-time
- Background check
- Dealership
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Case Manager/QMHA, Enhanced Adult Mental Health Services Case Manager/QMHA, Enhanced Adult Mental He
Lifeworks NW —Milwaukie, OR
- $25.39 - $32.71 an hour
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Outlook
- 403(b) matching
- Health savings account
Quick Apply
10d
Service Supervisor
Cintas —Portland, OR
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Assistant General Manager (AGM) Sales, Service, & Marketing
Goldfish Swim School - Sherwood —Sherwood, OR
- $24 - $26 an hour
- 8 hour shift
- Background check
- CPR Certification
- 7 years
- Paid training
- Health insurance
Quick Apply
Lead Direct Support Professional IDD Services Adult group homes
AbleLight —Hillsboro, OR
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- Mileage reimbursement
- Health savings account
Quick Apply
Branch Manager - Supervisor of Direct Care Service
Affordable at Home Care —Vancouver, WA
- $54,000 - $62,400 a year
- Full-time
- Background check
- CPR Certification
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Operations Supervisor
Transdev —Portland, OR
- $68,000 - $85,000 a year
- Full-time
- Background check
- Customer service
- Pass drug screening
- Disability insurance
- Health insurance
Catering Services Worker Lead
Aramark —Beaverton, OR
- Customer service
- Mid-level
- 2 years
Treasury Services Manager
CorVel Corporation —Milwaukie, OR
- $87,190 - $134,613 a year
- Full-time
- Office
- 3 years
- Finance
- Health savings account
- Disability insurance
Quick Apply
Service Supervisor - Arbor Heights
Greystar Real Estate Partners LLC —Tigard, OR
- $33 - $36 an hour
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Basic math
- Paid parental leave
- Paid holidays
Supervisor Diagnostic Imaging - Vascular Services
Providence Non-RN - Oregon —Portland, OR
- $57.41 - $90.62 an hour
- Full-time
- Hospital
- BLS Certification
- Mid-level
- Paid parental leave
- Paid holidays
4d
Food Prep Worker Lead - Collins Aerospace Wilsonville
Aramark —Wilsonville, OR
- Basic math
- Mid-level
- Communication skills
14d
Manager Medical Customer Service
Moda Health —Milwaukie, OR
- $78,911.43 - $98,639.28 a year
- Overtime
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Manager, Airport Customer Experience
American Airlines —Portland, OR
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
3h
Service Manager
Tesla —Portland, OR
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
13d
Program Manager - Housing
Columbia River Mental Health Services —Vancouver, WA
- $38.75 - $43.57 an hour
- Customer service
- Mid-level
- Master's degree
Quick Apply
2d

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Manager -Aftermarket Sales & Service

Columbia Okura LLC -
Vancouver, WA

Quick Apply

Job Details

Full-time
$93,000.00 - $146,651.40 a year
3 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program

Qualifications

PLC-based control system operation
Customer communication
Staff supervision
Team leadership
Managing projects
Technical project management

Full Job Description

At Columbia we come to work every day driven by the belief that innovation can transform industries, empower communities, and create a more efficient, sustainable world.

With operations spanning five continents and a commitment to excellence in service and support, our purpose extends beyond engineering advanced equipment. We are pioneering innovation and paving a better tomorrow with factory automation solutions worldwide.

Summary:

Management of all Aftersales activities to provide exceptional customer service and support resulting in delighted customers who are "promoters" of Columbia/Okura products and services.

The successful candidate will be a responsive and organized "customer facing" company representative, capable of advance planning and resource management to effectively install and commission new product systems and solving technical field service problems in a competent manner. The role involves P&L management of all Aftermarket Sales (Retrofit Modifications, Service Part Sales, and Technical field support services); and management of the resources responsible for performing these tasks (including regional field based technicians and office based support staff).

Other key roles involve overseeing the development, population and utilization of a Knowledge management database and the development and implementation of a Maintenance Agreement program to provide annual Customer Service and Preventative maintenance.

Essential Duties and Responsibilities:

Ensures customer satisfaction by coordinating department resources and following up on work results to provide exceptional customer service and responsiveness. Maintains adequate staffing levels and schedules employees to meet customer expectation of 24/7 service coverage. Communicates effectively to keep interested parties apprised of project and/or problem resolution status. Travels to customer’s facility when appropriate (up to 25%)
Trains customer service team to resolve customer problems by investigating and evaluating complaints and claims, following up with customers, and collaborating to provide innovative technical solutions and strategies.
Oversees knowledge management and technical competence to insure staff has access to historical solutions and diagnostic experience to assist in the resolution of new field problems.
Drives parts and retrofit sales by communicating value to established customers, developing and executing the retrofit sales program, and encouraging customer service staff to actively support parts and retrofit sales.
Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions. Oversees preparation and distribution of customer service reports and resolves discrepancies by collecting and analyzing service information and consulting with other managerial personnel.
Directs employees respectfully by maintaining good communication, promoting problem solving, assigning responsibilities, and training and mentoring employees.
Improves organizational performance by selecting and developing employees. Communicates expectations, plans and monitors job results, provides coaching, and enforces policies and procedures as needed. Maintains confidentiality and provides constructive periodic reports to employees on their performance.
Organizes technical data by defining, communicating, and enforcing knowledge retention standards, identifying reusable core technologies, and analyzing future applicability of complaint resolution information.
Continuously improves operating efficiencies by participating in cross-functional teams, eliminating non-value-added activities and documenting processes and procedures.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Participates in the development of SOPs and SWIs and providing training to execute work practices.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, skills and/or abilities:
Knowledge-
Software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Equipment Operation

Knowledge of A-B PLC platforms and software RSLogix 5000/Studio5000
PLC Programming and OXPA software
AutoCAD

Skills

Analytical/Problem Solving
Project/Process Management
Excellent listening and communication (verbal/written)
Critical Thinking Skills
Leadership/People Management Skills
Project/Process Management
Computer/Technical
Reading Technical/Mechanical Drawings
Reading Electrical Schematics
Clerical/Secretarial skills

Abilities

Lead a remote technical workforce in a consistent and competent manner
Provide a collaborative approach to solve customer issues and manage resources
Possess an energetic and resourceful contributor with strong critical thinking skills, with a positive “can-do” attitude
Provide superior attention to detail and continually striving for business excellence
Capability to work calmly and effectively under pressure
Work well with others in a team atmosphere
Provide a respectful work environment for others

Education and/or Experience:

Engineering and/or Business Degree or equivalent experience required;
Background in Electro/Mechanical systems desired
Supervisory/Project/Management experience required
Five plus years professional experience required

Columbia Okura offers a full benefits package including medical, dental, vision, prescription drug, life insurance, flexible spending accounts, short and long term disability, 401(k), incentive compensation, paid holidays, paid time off, and tuition reimbursement. Equal Opportunity Employer - Women and Minorities are encouraged to apply. Columbia does participate in E-Verify. To apply for this exciting career opportunity today, please apply online at www.columbiamachine.com

Job Type: Full-time

Work Location: In person

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to commute/relocate:

Vancouver, WA 98661: Reliably commute or planning to relocate before starting work (Required)

Pay: $93,000.00 - $146,651.40 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in vancouver, wa

Manager -Aftermarket Sales & Service

Service Manager

Full Service Digital Marketing Account Manager

Onsite Service Supervisor

Audi Service Manager

Case Manager/QMHA, Enhanced Adult Mental Health Services Case Manager/QMHA, Enhanced Adult Mental He

Service Supervisor

Assistant General Manager (AGM) Sales, Service, & Marketing

Lead Direct Support Professional IDD Services Adult group homes

Branch Manager - Supervisor of Direct Care Service

Operations Supervisor

Catering Services Worker Lead

Treasury Services Manager

Service Supervisor - Arbor Heights

Supervisor Diagnostic Imaging - Vascular Services

Food Prep Worker Lead - Collins Aerospace Wilsonville

Manager Medical Customer Service

Customer Service Manager, Airport Customer Experience

Service Manager

Program Manager - Housing

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