Top 76 Credit union Jobs in Vancouver Wa

Contact Center Representative
NW Priority Credit Union —Beaverton, OR
- $21 - $28 an hour
- Overtime
- Analysis skills
- Travel
- Ability to sit for extended periods
Compliance Specialist
NW Priority Credit Union —Portland, OR
- $21.63 - $36.05 an hour
- Overtime
- Mid-level
- Office
- Analysis skills
1d
Member Service Representative - Teller
NW Priority Credit Union —Portland, OR
- $20.00 - $23.07 an hour
- Overtime
- Office
- Ability to lift 50 pounds
- Analysis skills
1d
Member Solutions Manager (Collections)
Ironworkers USA Federal Credit Union —Portland, OR
- $56,000 - $66,000 a year
- Full-time
- Spanish
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Branch Manager
First Community Credit Union of Oregon —Forest Grove, OR
- $65,000 - $95,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
(INSTORE) Teller/Branch Service Specialist - Hazel Dell
OnPoint Community Credit Union —Vancouver, WA
- From $22 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Organizational skills
2d
Member Service Associate (Teller) | Clark County
Columbia Credit Union —Vancouver, WA
- $19.50 - $20.00 an hour
- Full-time
- 18 years or older
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
11d
Contact Center Specialist
Columbia Credit Union —Vancouver, WA
- $21 - $24 an hour
- Full-time
- Hybrid work
- 18 years or older
- Writing skills
- Research
- Paid holidays
- Health insurance
4d
Member Service Representative I - Member Support
iQ Credit Union —Vancouver, WA
- $18.77 - $25.09 an hour
- Email
- High school
- Research
- High school diploma or GED
- Paid holidays
- Loan repayment program
20h
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Portland, OR
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
SBA Underwriter/Credit Analyst
GESA CREDIT UNION —Vancouver, WA
- $29.90 - $60.25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Commuter assistance
- Paid holidays
Financial Service Representative (Member Advisor) | Clark County
Columbia Credit Union —Vancouver, WA
- $22 - $30 an hour
- 18 years or older
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
7d
Commercial Loan Officer 3
Peak Credit Union —Vancouver, WA
- $106,560 - $159,840 a year
- Extended hours
- Remote
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Collections Specialist I
OnPoint Community Credit Union —Portland, OR
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
6d
Investment Advisor Representative
Columbia Credit Union —Vancouver, WA
- $80,168.40 a year
- Weekends as needed
- Background check
- 18 years or older
- 5 years
- Paid holidays
- Health insurance
Member Service Specialist
CONSOLIDATED COMMUNITY CREDIT UNION —Portland, OR
- $20.00 - $26.31 an hour
- Part-time
- Background check
- Travel
- 1 year
Quick Apply
Teller/Branch Service Specialist - 205 Place
OnPoint Community Credit Union —Portland, OR
- From $22 an hour
- Full-time
- Bilingual
- Office
- High school diploma or GED
6d
Sr. Home Loan Officer - Business Development
GESA CREDIT UNION —Vancouver, WA
- $45,760 - $350,000 a year
- Full-time
- Background check
- Word processing
- Office
- Commuter assistance
- Paid holidays
Deposit Operations Specialist
Unitus Community Credit Union —Tigard, OR
- $22.90 - $30.91 an hour
- Full-time
- Research
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
Member Service Representative I (Beaverton, OR)
RIVERMARK COMMUNITY CREDIT UNION —Beaverton, OR
- $22.88 - $31.00 an hour
- Call employer
- Spanish
- Research
- High school diploma or GED

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Contact Center Representative

NW Priority Credit Union -
Beaverton, OR

Apply Now

Job Details

Full-time
$21 - $28 an hour

Qualifications

Confidential information handling
Email customer support
Technical support via phone
Account maintenance
Financial transaction processing
Phone communication
Account troubleshooting
Client inquiry handling
Promoting bank products
Answering guest questions
Scanning
Incident Escalation
Post-sales issue resolution
Customer engagement
Data entry
Document imaging
Assisting with digital banking services
Productivity software
Handling account queries
Technical support via email
Balancing end-of-day transactions
Promoting bank services
Account opening
Client interaction via phone calls
Banking regulatory compliance

Full Job Description

Description:

NW Priority Credit Union is excited to offer a new position to join our team at our Beaverton branch. An entry-level contact center employee services as the primary point of contact for members, handling various types of inbound calls and communication. Their responsibilities include answering member inquiries, resolving issues, providing product or service information, and ensuring a positive member experience. This position is best suited for someone with financial experience, who has strong communication skills, problem-solving abilities, and the ability to work efficiently in a fast-paced environment are essential for this role while upholding the credit union philosophy of people helping people.

Core Job Requirements

Respond to member questions and concerns via phone and email ensuring accurate and timely responses.
Identify and troubleshoot member issues, offering solutions within company guidelines or escalating to higher-level support when necessary.
Provide exceptional member service by assisting with members digital inquiries (mobile and online banking) and engaging with the Contact Center Supervisor when needed.
Recognizes members’ needs to proactively open, maintain and update personal accounts and refer members to other services such as loan services and investment services.
Offer detailed and accurate information regarding company products, services, and policies to assist members. Regularly update knowledge on new products, services, or company policies to provide accurate and current information to members.
Ensure that members’ unresolved concerns are tracked and followed up promptly to guarantee resolution.
Provides routine information on credit union services, policies, membership eligibility, type of credit union accounts, inquiries regarding account balance, status and history. Performs all types of non-monetary transactions within established limits to prevent fraud and losses.
Entering stop payments for checks and check reorders. Completes appropriate documents and refers them to Accounting/Electronic Services for assistance when necessary.
Assist members with online banking password resets and enrollments. Ensuring successful login attempt while on the phone with member. Enroll members in mobile deposit as requested and approved.
Process convenience pay requests by members.
Process lost debit and credit cards by completing forms and issue replacement.
Scan paper documents into Laserfiche.
Work with colleagues and supervisors to share knowledge, improve processes, and enhance team performance.
Completes job assignments delegated by Contact Center Supervisor.
Responsible for complying with all laws, statutes, rules, and regulations which govern the credit union, including but not limited to all components of the Bank Secrecy Act provisions of the US Patriot Act.
Participate in required meetings and training.
Performs other duties as assigned by management.

Requirements:

Job Experience: Minimum of one year in a banking or credit union environment required. Knowledge of advanced cross servicing techniques to cross service members competently.

Software Skills: Excellent computer skills with knowledge of Microsoft Office software.

Physical Demands: Required to sit for extended periods and occasional walking to provide member services. Noise level moderate to high in immediate area and normal range of hearing necessary to communicate by telephone and in person with staff and members.

Work Conditions: Regular workday with occasional overtime. Ability to travel to branch locations. Exposed to potentially hazardous conditions (robbery).

Other Skills: Strong organizational and analytical skills required to resolve member/staff questions or problems. Must maintain a high degree of accuracy in handling cash, balancing a cash drawer, and entering member transactions into the computer. Must demonstrate excellent written and oral communication skills. Strong interpersonal skills to represent the Credit Union professionally and positively to members and to interact daily with staff and management. Ability to exercise judgment and maintain confidentiality in dealing with membership and staff. Ability to complete or resume tasks despite interruptions.

Apply Now

Refine Your Search

credit union jobs in vancouver wa

Contact Center Representative

Compliance Specialist

Member Service Representative - Teller

Member Solutions Manager (Collections)

Branch Manager

(INSTORE) Teller/Branch Service Specialist - Hazel Dell

Member Service Associate (Teller) | Clark County

Contact Center Specialist

Member Service Representative I - Member Support

Virtual Personal Banker

SBA Underwriter/Credit Analyst

Financial Service Representative (Member Advisor) | Clark County

Commercial Loan Officer 3

Collections Specialist I

Investment Advisor Representative

Member Service Specialist

Teller/Branch Service Specialist - 205 Place

Sr. Home Loan Officer - Business Development

Deposit Operations Specialist

Member Service Representative I (Beaverton, OR)

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