Top 249 Concierge Jobs in Venice, Ca

Resident Concierge/ Customer Service Representative (Skilled Nursing Facility)
West Pico Terrace Healthcare and Wellness Center —Los Angeles, CA
- $19.50 - $23.00 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Skilled nursing facility
- Paid holidays
- Health insurance
Quick Apply
5d
Specialty Manager
Marksman Security LLC —Culver City, CA
- $90,000 a year
- Mentoring
- Senior level
- Paid training
- Health insurance
Quick Apply
Skincare Consultant/ Receptionist
GoodSkin Clinics —Los Angeles, CA
- From $24 an hour
- 8 hour shift
- Background check
- Mid-level
- In-person
- 401(k)
- 401(k) matching
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Resident Concierge
Align Real Estate Management LLC —Beverly Hills, CA
- $29 - $31 an hour
- Full-time
- Computer literacy
- Residential
- Microsoft Office
Guest Services Agent
FAIRMONT —Santa Monica, CA
- $32.20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
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Front Desk Concierge – Luxury High-Rise | Marina del Rey
Guard-Systems, Inc —Marina del Rey, CA
- $18 - $21 an hour
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Health insurance
Quick Apply
1d
Concierge
Maybourne Beverly Hills Hotel —Beverly Hills, CA
- $31.89 an hour
- Full-time
- 5 years
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Guest Experience Planner
The Beverly Hills Hotel —Beverly Hills, CA
- $28.84 an hour
- Full-time
- English
- Hotel
- Entry level
- Health insurance
- Dental insurance
(On-Call) Concierge
Four Seasons —Los Angeles, CA
- $31.56 an hour
- Part-time
- Customer service
- Residential
- Analysis skills
- Free parking
- Tuition reimbursement
12d
Personal Assistant
The Azoff Music Company LLC —Los Angeles, CA
- $24.03 - $33.65 an hour
- Mid-level
- Driver's License
- Travel
Concierge Medicine Coordinator/Administrative Coordinator
Providence Saint John's Clinics —Santa Monica, CA
- From $28 an hour
- Full-time
- Private practice
- Customer service
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
6d
Concierge - Weekend Coverage Required
milk + honey —Culver City, CA
- $18 - $22 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Ability to stand for extended periods
- AD&D insurance
- Health insurance
Quick Apply
Guest Relations - Manager
The Hongkong and Shanghai Hotels, Limited —Beverly Hills, CA
- $75,000 a year
- Mid-level
- Hotel
- US work authorization
- Free parking
- Paid time off
Operations Associate (VIP Guest Services) - PS LAX
The Private Suite LLC —Los Angeles, CA
- $31.45 - $37.00 an hour
- 8 hour shift
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Concierge Associate
Aimé Leon Dore —Los Angeles, CA
- $24 - $27 an hour
- 8 hour shift
- 3 years
- Communication skills
- Entry level
Concierge (Part Time)
The London West Hollywood at Beverly Hills —West Hollywood, CA
- Part-time
- 18 years or older
- Microsoft Excel
- Computer literacy
Quick Apply
Hospitality Ambassador, Beverly Hills Flagship
Hermès Paris —Beverly Hills, CA
- $24 - $27 an hour
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level
- Profit sharing
- Paid parental leave
Concierge Patient Care Coordinator
Cenegenics —Beverly Hills, CA
- $29 - $32 an hour
- Full-time
- Merchandising
- Basic math
- HIPAA
- Paid jury duty
- Health savings account
Quick Apply
Administrative Assistant - Luxury Residential
Related —Santa Monica, CA
- $30 - $31 an hour
- Overtime
- Mid-level
- Office
- Residential
- Health savings account
- AD&D insurance
Lobby Ambassador
Rapport —Santa Monica, CA
- $25 - $27 an hour
- Full-time
- Background check
- Mid-level
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply

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concierge jobs near venice, ca

Resident Concierge/ Customer Service Representative (Skilled Nursing Facility)

West Pico Terrace Healthcare and Wellness Center
Los Angeles, CA

Quick Apply

Job Details

Full-time
$19.50 - $23.00 an hour
5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Customer communication
Microsoft Excel
HIPAA
Medical scheduling
Administrative experience
High school diploma or GED
Organizational skills
Customer support

Full Job Description

Full-time SNF Experience Preferred

Job Description: Resident Concierge / Customer Service Representative (Skilled Nursing Facility)

Position Summary

The Concierge/Customer Service Representative serves as the primary point of contact for residents, ensuring they receive exceptional service throughout their stay. This role is responsible for proactively visiting residents, identifying concerns or unmet needs, coordinating with the interdisciplinary care team, and promoting a positive resident experience. The Concierge acts as a resident advocate, helping ensure concerns are addressed promptly while fostering trust, comfort, and satisfaction.

Essential Duties and Responsibilities

Conduct daily or scheduled rounds to visit residents and assess their overall satisfaction.
Build positive relationships with residents and their families through compassionate, professional communication.
Identify resident concerns, requests, or unmet needs and facilitate timely resolution with the appropriate department.
Follow up on reported concerns to ensure they have been resolved to the resident's satisfaction.
Serve as a liaison between residents, families, nursing staff, therapy, dietary, housekeeping, maintenance, and administration.
Document resident interactions, concerns, and follow-up actions in accordance with facility policies.
Assist residents in understanding facility services and available resources.
Monitor resident satisfaction trends and communicate opportunities for service improvement to leadership.
Welcome new admissions by introducing facility services and answering questions regarding their stay.
Support resident engagement by encouraging participation in activities and promoting a positive living environment.
Maintain confidentiality and comply with HIPAA regulations.
Participate in quality improvement initiatives related to customer service and resident experience.
Perform other duties as assigned by the Administrator or Director of Nursing.

Qualifications

High school diploma or GED required
Minimum of one year of customer service, hospitality, healthcare, or patient relations experience preferred.
Experience in a skilled nursing facility, hospital, or senior living community is a plus.
Excellent verbal and written communication skills.
Strong interpersonal and conflict-resolution abilities.
Compassionate, patient, and service-oriented attitude.
Strong organizational and time management skills.
Ability to maintain professionalism when handling sensitive situations.
Basic computer proficiency, including Microsoft Office and electronic documentation systems.

Knowledge, Skills, and Abilities

Outstanding customer service and active listening skills.
Ability to build rapport with elderly residents and their families.
Strong problem-solving and critical-thinking abilities.
Ability to work collaboratively with interdisciplinary healthcare teams.
Excellent follow-through and attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Commitment to maintaining resident dignity, respect, and confidentiality.

Physical Requirements

Ability to walk throughout the facility for extended periods.
Ability to stand, bend, and occasionally lift up to 25 pounds.
Ability to communicate effectively with residents, families, and staff.

Work Environment

Skilled Nursing Facility
Frequent interaction with residents, families, visitors, and healthcare professionals.
May require occasional evening, weekend, or holiday coverage based on facility needs.

Our Commitment

We are committed to providing compassionate, resident-centered care while creating an environment where every resident feels heard, respected, and valued. The Concierge/Customer Service Representative plays a vital role in ensuring every resident has an exceptional experience and receives prompt attention to their needs.

BENEFITS

Benefits may vary by position, employment status, and location. Eligible employees may have access to a comprehensive benefits package that includes:

· Medical, Dental, and Vision Insurance

· 401(k) Retirement Plan

· Paid Time Off (PTO) and Sick Leave

· Holiday Pay

· Continuing Education and Professional Development Opportunities

· Career Growth and Advancement Opportunities

· Flexible Scheduling Options (where applicable)

Pay: $19.50 - $23.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

concierge jobs in venice, ca

Resident Concierge/ Customer Service Representative (Skilled Nursing Facility)

Specialty Manager

Skincare Consultant/ Receptionist

Resident Concierge

Guest Services Agent

Front Desk Concierge – Luxury High-Rise | Marina del Rey

Concierge

Guest Experience Planner

(On-Call) Concierge

Personal Assistant

Concierge Medicine Coordinator/Administrative Coordinator

Concierge - Weekend Coverage Required

Guest Relations - Manager

Operations Associate (VIP Guest Services) - PS LAX

Concierge Associate

Concierge (Part Time)

Hospitality Ambassador, Beverly Hills Flagship

Concierge Patient Care Coordinator

Administrative Assistant - Luxury Residential

Lobby Ambassador

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