Top 3 Immersive support technician Jobs in Venice, Fl

Immersive Support Technician
Echo Healthcare —Sarasota, FL
- $45,000 a year
- Email
- Driver's License
- Driving
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
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Immersive Support Technician

Echo Healthcare -
Sarasota, FL

Quick Apply

Job Details

Full-time
$45,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
In-person customer service
AV installation within healthcare facilities
Driver's License
Driving
Customer engagement
Organizational skills
Technical writing
IT
Experience working in the AV industry
Time management

Full Job Description

Echo Healthcare’s Immersive Interactive is seeking an Immersive Support Technician to provide remote technical support for our immersive technology solutions and test PCs for installations. This role involves customer training, testing, troubleshooting, and ensuring the optimal performance of our software platforms.

Key Responsibilities:

Customer Training: Deliver comprehensive training on Immersive Studio software (Levels 1-3).
Remote Support: Provide support via phone, email, and remote access to diagnose and resolve software, hardware, and content issues.
PC Configuration: Configure, and test PCs to required specifications for immersive room installations.
Documentation: Create training materials, documentation, and resources to educate customers.
Issue Tracking: Log and track issues, asset details, and other support metrics using our support system.
Remote Commissioning: Work with onsite installation to remote into the installation and help commission the Immersive room.
Testing: Thoroughly test and validate all hardware and software prior to customer deployment.

Required Skills:

Driving License: Clean US driving license.
Organizational Skills: Strong time management and organizational abilities.
IT Proficiency: Good general IT skills with the ability to quickly learn about new technologies.
Customer Interaction: Personable and able to interface effectively with a variety of customers.
Criminal Record: Must have a clean criminal record due to work in schools and special needs schools.
AV Experience: Experience with AV equipment, including projectors, is a plus.
Safety: Experience using ladders safely is a bonus.

Benefits:

Competitive salary
Opportunity to join a growing, modern business.
Workplace pension scheme
Comprehensive training provided.
Computer, Cell phone, and Tools supplied.
Hotel accommodation and nightly subsistence allowance for overnight stays

Application Procedure:

Please email your CV and covering letter to:

About Echo Healthcare’s Immersive Interactive:

Echo Healthcare’s Immersive Interactive is the leading provider of interactive immersive environments, setting industry standards with our cutting-edge technology. Our immersive spaces utilize large-scale projection, surround sound, and other effects to create engaging and flexible learning platforms for education, sensory rooms, healthcare, training, and simulation. By combining high-quality video, images, audio, and interactive elements, we deliver powerful learning experiences adaptable to a variety of subjects and learning styles. Our easy-to-use software and template-based system allow educators to continually adapt and create new scenarios.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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immersive support technician jobs in venice, fl

Immersive Support Technician

Emergency Veterinary Nursing Trainer - Fort Myers, FL

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