Top 9 Patient navigators Jobs in Vermont

Patient Access Navigator
University of Vermont Health - Central Vermont Medical Center —Berlin, VT
- $23.18 - $33.78 an hour
- Full-time
- Mid-level
- Organizational skills
- Typing
14d
Orthopaedic Clinic - RN Patient Navigator
Copley Hospital —Waterbury, VT
- $75,000 - $95,000 a year
- Full-time
- Nursing
- Surgery
- RN License
Community Health Navigator, Blueprint for Health
Dartmouth-Hitchcock —Bennington, VT
- $25 - $35 an hour
- Full-time
- Writing skills
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
6d
Dental Care Coordinator
NOTCH —Swanton, VT
- $25 - $35 an hour
- Full-time
- Microsoft Excel
- Clinic experience
- Mid-level
- Health insurance
Quick Apply
Integrated Care Navigator
WASHINGTON COUNTY MENTAL HEALTH SERVICES INC —Barre, VT
- $28.67 - $29.83 an hour
- Full-time
- Microsoft Word
- Vital signs
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
14d
Financial Counselor
Rutland Regional Medical Center —Rutland, VT
- $19.97 - $29.09 an hour
- Full-time
- Hospital
- Computer literacy
- Writing skills
Financial Counselor
Northwestern Medical Center —Saint Albans, VT
- $17.82 - $23.46 an hour
- Full-time
- Hospital
- Computer literacy
- Mid-level

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Orthopaedic Clinic - RN Patient Navigator
Copley Hospital —Waterbury, VT
Licensure and certification: Registered Nurse licensed in the State of Vermont. RN will triage phone calls from patients and outside care providers and…
$75,000 - $95,000 a year
Orthopedics Physician Assistant or Nurse Practitioner - UVMMC
University of Vermont Health —Burlington, VT
Assist in the operating room as needed, including patient positioning, sterile field maintenance, first or second assist duties (consistent with training and…

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Patient Navigator (Northeast Region)
Genentech —Columbus, OH
The CMG Patient Strategy aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio,…
$75,200 - $139,700 a year
1d
Treatment Plan Coordinator
Williams Oral Surgery —Columbus, OH
Qualified candidates will have a background in the dental field, specific to public relations and/or patient care, as well as excellent communication and…
$23 - $30 an hour
Quick Apply

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Patient Access Navigator

University of Vermont Health - Central Vermont Medical Center
Berlin, VT

Apply Now

Job Details

Full-time
$23.18 - $33.78 an hour
14 days ago

Qualifications

Patient question and concern management
In-person customer service
De-escalation techniques
Desktop applications
Telephone systems
Typing
Productivity software

Full Job Description

This position is 100% onsite work located in Berlin, VT. This position is scheduled to work Monday-Friday, 8:30AM-5:00PM.

POSITION SUMMARY
The Patient Access Navigator is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The navigator coordinates scheduling, registration, insurance and payer eligibility management and financial screening activities as well as ADT order management activities to provide an exceptional customer service experience for patients, families and visitors. The incumbent navigates complex regulatory requirements while coordinating activities across multiple disparate information systems to support physician and hospital operations while delivering a caring message in a streamlined, transparent and cohesive process. The navigator will serve as a mentor and resource for staff, providing support, direction and where needed, service recovery.

BASIC KNOWLEDGE
Obtaining NAHAM [or HBI] certification and maintaining certification requirements is encouraged. The ideal candidate has a customer service orientation and a willingness to partner with colleagues and the patients we serve; an ability to listen effectively on the telephone or in person and react appropriately to resolve issues and exceed expectations. Must be proficient in the use of personal computers, strong key-boarding skills and ability to multi-task across multiple software applications. Must possess excellent interpersonal communication, problem-solving, and organizational skills. Knowledge of medical terminology, diagnostic coding strongly preferred. Knowledge of healthcare regulatory requirements, specifically payer related sufficient to facilitate compliant billing and authorization management. Must possess strong time management skills, ability to prioritize, multi-task and work effectively with multiple interruptions. Microsoft application experience required. Ability to work in high stress environments while maintaining composure. Minimum of 7 hours keyboarding per day is expected; for pre-service operations telephony in a call center environment is required.

EXPERIENCE
Requires ability to diffuse angry customers and handle pressure with excellent verbal communication skills. Demonstrated experience dealing effectively and compassionately with sensitive situations.

Apply Now

Refine Your Search

patient navigators jobs in vermont

Patient Access Navigator

Orthopaedic Clinic - RN Patient Navigator

Community Health Navigator, Blueprint for Health

Dental Care Coordinator

Integrated Care Navigator

Financial Counselor

Financial Counselor

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