Top 72 Network operations technician Jobs in Victor, Ny

Network Operations Center (NOC) Technician - Tier 1
Brite —Victor, NY
- $45,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- Research
6d
IT Support Technician
SpaceX —Canandaigua, NY
- $29 - $45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid parental leave
- Employee stock purchase plan
6h
Field Product Specialist
Tenco Industries, Inc —Avon, NY
- $30 - $38 an hour
- Full-time
- Hybrid work
- Background check
- 5 years
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Diesel Mechanic Technician
Miller Transportation Group —Rochester, NY
- $60,000 - $85,000 a year
- Urgently hiring
- CDL B
- CDL A
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
12d
Drop Bury / Cable Install Technician
Next Solutions —Rochester, NY
- $39,359 - $92,067 a year
- Weekends as needed
- Customer service
- Mid-level
- Residential
- Paid training
- Health savings account
Quick Apply
Technical Support Technician
GoNetspeed —Phelps, NY
- $21 an hour
- 8 hour shift
- Mid-level
- Office
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
9d
Coordinator, Histology/Mohs Lab - Laboratory - Full Time/Part Time
The Guthrie Clinic —New York State
- $29.62 - $46.69 an hour
- Full-time
- Mid-level
- Travel
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Rochester, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Ontario, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Railcar Repair Technician 1
Guardian Rail, LLC —Lakeville, NY
- $22.50 - $27.50 an hour
- Full-time
- Inventory management
- Basic math
- Mid-level
Quick Apply
Network Operations Center (NOC) Technician – Tier 1
Brite —Victor, NY
- $45,000 - $55,000 a year
- Email
- Computer science
- Computer Science
- Research
IT Helpdesk Technician
Christa Construction LLC —Rochester, NY
- $24.00 - $31.25 an hour
- Full-time
- Computer Science
- Construction site
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
13d
IT Help Desk Technician
GLC Business Services Inc —Rochester, NY
- $50,000 - $60,000 a year
- Spanish
- Mid-level
- Analysis skills
13d
Sr. IT Support Technician
Innovative Solutions —Rochester, NY
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
1d
Technology Events Support Technician- (Full-Time), 12 months/yr.
Monroe 2-Orleans BOCES —Spencerport, NY
- $45,000 - $56,000 a year
- Full-time
- Customer service
- Mid-level
- Trade school
2d
Mechatronic Apprentice
CBRE —Rochester, NY
- $21.65 an hour
- Full-time
- Basic math
- Power tools
- Hand tools
- Paid training
- Paid parental leave
Field Operations Manager
Greenlight Networks —Rochester, NY
- $88,000 - $100,000 a year
- Full-time
- Clean driving record
- Mid-level
- Residential
- Health insurance
Quick Apply
Senior NOC Technician
FIRSTLIGHT —Victor, NY
- $25 - $35 an hour
- On call
- Microsoft Word
- Microsoft Outlook
- Project management
Quick Apply
Maintenance Technician
Multi-Color Corporation —West Henrietta, NY
- Up to $35 an hour
- Full-time
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Operations & Maintenance (O&M) Technician
SUSTAINABLE ENERGY DEVELOPMENTS INC —Rochester, NY
- $18 - $40 an hour
- Weekends as needed
- Google Workspace
- Heavy lifting
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
6d

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network operations technician jobs near victor, ny

Network Operations Center (NOC) Technician - Tier 1

Brite -
Victor, NY

Apply Now

Job Details

Full-time
$45,000 - $55,000 a year
6 days ago

Qualifications

Research
Bachelor's degree

Full Job Description

JOB SUMMARY

The Network Operations Center (NOC) Technician is responsible for performing all essential duties of an ITIL Service desk for a leading Managed Service provider. The NOC Technician is responsible for managing multiple IT tickets while supporting customer networks and IT infrastructure. This position is required to analyze problems, troubleshoot, and find appropriate customer resolutions. This position also requires researching and testing new products and features to help ensure the best customer experience.

ESSENTIAL FUNCTIONS

Manage service tickets within designated SLA.

Field a high volume of service calls.

Ensure customer satisfaction throughout working a ticket from start to finish.

Troubleshoot basic computer and networking issues over the phone and via email.

Document troubleshooting steps in documentation source (general or customer specific).

Document customer interactions and resolutions within the support ticket.

Run diagnostics and evaluate results to resolve reported computer/software issues.

Escalate issues to the appropriate next level.

Perform customer on-site visits to troubleshoot/repair workstations and printers.

Analyze and identify software/hardware systemic issues.

Maintain documentation database to ensure consistent customer interactions.

OTHER DUTIES

Participates in special projects as required.

Accomplishes all other duties and tasks as appropriately assigned or requested.

EDUCATION & EXPERIENCE

Bachelor’s degree in Computer Science, Management Information Systems or related field and at least two years of experience in an end-user support role within a high volume, time sensitive support environment.

A+, Security+, Checkpoint CCSA, Network+, MCSE certifications preferred.

Experience in cloud backup solutions, Datto a plus.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge in troubleshooting and resolving workstation-based software issues with Microsoft Windows 7, 8 and 10, Microsoft Office 2007, 2010, 2013 and 2016,

Microsoft Online Services, including Office 365, and domain and workgroup environments.

Strong hardware repair and troubleshooting skills with PC desktops and laptops.

Ability to support and troubleshoot server-based software issues with Microsoft Windows Server 2003, 2008, 2012 R2 and 2016, Microsoft Windows Active Directory, on premise Microsoft Exchange 2003, 2007 and 2010, Microsoft Office 365 and hosted Microsoft Office 365, and Microsoft SQL 2005, 2008, and 2012 server, Microsoft Hyper -V and VMWare, Microsoft PowerShell, major anti-virus solutions, and enterprise class backup solutions.

Phone etiquette.

Ability to address a variety of technical issues.

Customer service skills.

Excellent listening skills.

Exceptional verbal and written communication skills.

Effective project management skills.

Self-directed and results oriented.

Brite is proud to be an equal opportunity employer.

Must be located in the Rochester, NY

About Brite

Brite People. Brite Solutions.

Apply Now

Refine Your Search

network operations technician jobs in victor, ny

Network Operations Center (NOC) Technician - Tier 1

IT Support Technician

Field Product Specialist

Diesel Mechanic Technician

Drop Bury / Cable Install Technician

Technical Support Technician

Coordinator, Histology/Mohs Lab - Laboratory - Full Time/Part Time

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

Railcar Repair Technician 1

Network Operations Center (NOC) Technician – Tier 1

IT Helpdesk Technician

IT Help Desk Technician

Sr. IT Support Technician

Technology Events Support Technician- (Full-Time), 12 months/yr.

Mechatronic Apprentice

Field Operations Manager

Senior NOC Technician

Maintenance Technician

Operations & Maintenance (O&M) Technician

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JOB SUMMARY

ESSENTIAL FUNCTIONS

OTHER DUTIES

EDUCATION & EXPERIENCE

KNOWLEDGE, SKILLS & ABILITIES

About Brite

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