Top 476 Technical support engineer Jobs in Victor, Ny

Technical Support Engineer
MKS Inc. —Rochester, NY
- $71,025 - $118,375 a year
- Full-time
- Engineering
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
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Controls Engineer
ACAD Design Corp. —Rochester, NY
- $90,000 - $108,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Mid-level
- Health savings account
- Health insurance
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Civil Field Engineer EIT
CME Associates, Inc. —Rochester, NY
- $24 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health savings account
- Paid holidays
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11d
Capital & Project Engineer II
Henkel —Geneva, NY
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- 3 years
- Paid holidays
- Health insurance
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Senior Electrical Engineer
O'Connell Electric Company —Victor, NY
- $118,000 - $143,000 a year
- Management
- Construction site
- Data analysis skills
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General Optimization of Dielectric and Silicon Etch Recipes Co-op
NY Creates —Rochester, NY
- $25 an hour
- Background check
- Electrical Engineering
- Internship
- Health insurance
- Dental insurance
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14d
Construction Materials Engineer
Atlantic Testing Laboratories —Rochester, NY
- $73,000 - $95,000 a year
- Full-time
- Construction site
- Bachelor of Science
- Office
- Paid holidays
- Health insurance
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Senior Specialist, Engineering Services
Grammar LLC —Rochester, NY
- $76,500 - $141,500 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Senior level
- Paid holidays
- Disability insurance
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Electrical Engineer (RF Design)
Grammar LLC —Rochester, NY
- $90,500 - $168,500 a year
- Full-time
- Bachelor's degree
- Mentoring
- Organizational skills
- Paid holidays
- Disability insurance
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Sales Manager (Manufacturing)
Weco Manufacturing —Ontario, NY
- $85,000 - $95,000 a year
- Marketing
- Contracts
- Senior level
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Senior Network Engineer
GoNetspeed —Rochester, NY
- $100,000 - $130,000 a year
- Full-time
- 5 years
- Bachelor of Science
- System design
- Health savings account
- Health insurance
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Plant Process Engineer- high-speed food manufacturing
LiDestri Foods, Inc. —Fairport, NY
- $101,700 - $113,600 a year
- Full-time
- Bachelor of Science
- Mid-level
- Programmable logic controllers
- Health savings account
- Disability insurance
Quick Apply
Manufacturing Engineer
Cure Consulting Solutions —Rochester, NY
- $25 - $39 an hour
- Overtime
- ERP systems
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
4d
Lead Electrical Controls Engineer
Simcona Electronics Corp —Rochester, NY
- $110,000 - $125,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Manufacturing Engineer
Tokai Carbon GS —Rochester, NY
- $35 - $50 an hour
- Full-time
- In-person
- Senior level
- Health savings account
- Paid holidays
Quick Apply
Sales Engineer - Cutting Tools
BIG DAISHOWA - Americas —New York State
- $65,000 - $85,000 a year
- Overtime
- 5 years
- Mid-level
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Senior Environmental Engineer / Geologist
The LiRo Group —Rochester, NY
- $100,000 - $140,000 a year
- Full-time
- Bachelor's degree
- Team management
- Mentoring
Manufacturing Process Engineer
Canalside Staffing —Rochester, NY
- $55,000 - $62,000 a year
- Temporary
- Mid-level
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Senior Civil Environmental Engineer (Hybrid) in Rochester, NY
Onterris —Rochester, NY
- $120,000 - $175,000 a year
- Full-time
- Construction site
- Engineering
- Analysis skills
Junior Business Systems Developer
Studco Building Systems —Webster, NY
- $60,000 - $85,000 a year
- Full-time
- Office
- Analysis skills
- Continuous improvement
Quick Apply
5d

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Technical Support Engineer

MKS Inc. -
Rochester, NY

Quick Apply

Job Details

Full-time
$71,025 - $118,375 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Adoption assistance
Parental leave
Vision insurance
401(k) matching

Qualifications

Computer operation

Full Job Description

A Day in Your Life at MKS:

This role serves as a key technical operations resource within the MKS Global Service organization, with primary responsibility for providing Engineering Technical Support for the MKS RF Power product line.

You Will Make an Impact By:

Documentation ( 40%)

Develop and release technical memos, service bulletins, and training materials for product repair and upgrades.
Review ECOs and provide feedback regarding Global Service and customer impact.
Create Service Plans to support new product releases for Global Service.

New Product Introduction ( 30%)

Participate in engineering project meetings and provide input on serviceability and field-related concerns.
Review test procedures and assembly instructions; provide feedback to Engineering.
Support qualification and deployment of new or upgraded Test Stations.
Procure and deploy assembly tools and fixtures to Global Service locations.

Technical Response & Support ( 15%)

Provide global technical support to customers, Field Service, Sales, and Service Technicians via phone, email, or in-person.
Interpret customer issues and communicate design, reliability, or maintenance concerns to the Product Engineering team.
Collaborate with Engineering, Reliability, and Manufacturing to drive corrective actions for failed components.

Training ( 15%)

Deliver training on new and existing products to Field Service Engineers, customers, and Service Depot Technicians.
Train and certify assembly operators on product repair processes.
Participate in customer installation and training programs as needed.

Skills You Bring:

Bachelors degree in a technical engineering field or 4+ years experience
3+ years of hands-on field service or technical support experience.
Experience with RF and digital electronic products required.
Excellent verbal and written communication skills.
Strong customer relations, listening, and organizational skills.
Proficiency with MS Office applications.
Ability to manage multiple priorities with minimal supervision.
Up to 20% domestic and international travel.

Physical Demands & Working Conditions:

Perform activities such as sitting, standing, or typing for extended periods of time
Ability to remain in a stationary position for 25% of the time
Must be able to communicate information and ideas so others will understand
Must be able to exchange accurate information
Operates in a professional office and/or laboratory/manufacturing environment
Constantly operates a computer and other office productivity machinery
Ability to observe documents and details at close range (within a few feet of the observer)
Noise level in the work environment is usually average

Compensation & Benefits

Salary Range: $71,025 – $118,375 USD annually. This range represents a good faith estimate based on qualifications, experience, training, and business needs.
Bonus: Eligible for a discretionary annual bonus, determined by MKS.
Benefits: Comprehensive package including medical, dental, and vision coverage, 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, and 15 days of paid vacation. Additional offerings include fully paid parental leave, adoption assistance, tuition reimbursement, and opportunities for career growth in a collaborative and innovative environment.

MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details. MKS is generally only hiring candidates who reside in states where we are registered to do business.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected] .

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

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Refine Your Search

technical support engineer jobs in victor, ny

Technical Support Engineer

Controls Engineer

Civil Field Engineer EIT

Capital & Project Engineer II

Senior Electrical Engineer

General Optimization of Dielectric and Silicon Etch Recipes Co-op

Construction Materials Engineer

Senior Specialist, Engineering Services

Electrical Engineer (RF Design)

Sales Manager (Manufacturing)

Senior Network Engineer

Plant Process Engineer- high-speed food manufacturing

Manufacturing Engineer

Lead Electrical Controls Engineer

Manufacturing Engineer

Sales Engineer - Cutting Tools

Senior Environmental Engineer / Geologist

Manufacturing Process Engineer

Senior Civil Environmental Engineer (Hybrid) in Rochester, NY

Junior Business Systems Developer

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