Top 7463 Supervisor, technical customer care Jobs in Victoria, Mn

Care Manager
Bluestone Physician Services —Saint Louis Park, MN
- $68,500 - $80,000 a year
- Full-time
- RN License
- Word processing
- Computer literacy
- Mileage reimbursement
- Health savings account
Quick Apply
Associate Project Manager
Brooksource —Eden Prairie, MN
- $30 - $33 an hour
- Contract
- Hybrid work
- Mid-level
- SQL
- Continuous improvement
- Health savings account
- Paid holidays
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Parking General Manager
Horizon Hospitality —Bloomington, MN
- $75,000 - $90,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
- Paid holidays
- Dental insurance
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11d
FSQ Supervisor - Second Shift
Michael Foods Inc. —Chaska, MN
- $72,498 - $101,497 a year
- Full-time
- Word processing
- Computer literacy
- Basic math
1d
Warehouse Supervisor
Cencora —Shakopee, MN
- $59,500 - $119,020 a year
- Extended hours
- Microsoft Outlook
- Computer Science
- Word processing
- Paid parental leave
- Health insurance
Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $23.47 - $31.33 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
- High school diploma or GED
- Disability insurance
- Health insurance
4d
Supervisor, Care Coordination
Medica Services Company LLC —Minnetonka, MN
- $70,200 - $120,400 a year
- On call
- Nursing
- RN License
- Customer service
- Paid holidays
- Health insurance
12d
Customer Service Manager
Reprise Biomedical, Inc. —Plymouth, MN
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- Conflict management
- In-person
- Health insurance
- Dental insurance
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3d
Valley View Facility Use Supervisor
Eden Prairie Schools —Eden Prairie, MN
- $76,237 a year
- 8 hour shift
- Google Workspace
- Management
- Customer service
- Paid holidays
- Disability insurance
12d
Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $24.82 an hour
- 8 hour shift
- Remote
- Spanish
- Microsoft Outlook
- Psychiatry
- Disability insurance
- Health insurance
Customer Care Manager
Graco —Rogers, MN
- $98,300 - $172,000 a year
- Full-time
- Hybrid work
- 7 years
- Mid-level
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
8d
Case Aide - Child Support Enforcement
Scott County, MN —Shakopee, MN
- $25.83 - $38.74 an hour
- Full-time
- Background check
- Basic math
- Office
2d
Transportation Supervisor
Medline Industries —Rogers, MN
- $73,000 - $110,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
3d
Patient Registration Manager
Outset —Robbinsdale, MN
- $2,000 - $3,000 a week
- Contract
- Management
- Hospital
- Mid-level
- Flexible schedule
- Referral program
Quick Apply
12d
Reservations Manager - Hilton Minneapolis
Hilton —Minneapolis, MN
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Fitness Center Supervisor - Weight Room Stipend
Burnsville-Eagan-Savage School District 191 —Burnsville, MN
- $1,750 a week
- High school
- Mid-level
- Public school
2d
Behavioral Health Project Manager - Remote
Optum —Eden Prairie, MN
- $72,800 - $130,000 a year
- Full-time
- Remote
- Pass drug screening
- Mid-level
- Bachelor's degree
3d
Supervisor, Utilization Management - Operations
Medica Services Company LLC —Minnetonka, MN
- $70,200 - $120,400 a year
- Office
- 3 years
- Analysis skills
- Paid holidays
- Health insurance
Warehouse & Material Handling Supervisor
Abbott Laboratories —Minnetonka, MN
- $61,300 - $122,700 a year
- Full-time
- Mid-level
- Bachelor's degree
- Warehouse
- Health insurance
- Tuition reimbursement
Front Office Manager
Sheraton Minneapolis West —Hopkins, MN
- $60,000 - $82,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Free parking
- Paid jury duty
Quick Apply

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supervisor, technical customer care jobs near victoria, mn

Care Manager

Bluestone Physician Services -
Saint Louis Park, MN

Quick Apply

Job Details

Full-time
$68,500 - $80,000 a year

Benefits

Mileage reimbursement
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Cell phone reimbursement
Vision insurance
Life insurance
Retirement plan

Qualifications

Employee relationship building
Stakeholder relationship building

Full Job Description

Bluestone delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.

Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients' chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.

Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.

Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 14th year in a row! Bluestone also achieved Top Workplace USA 2021-2026! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.

Position Overview:

Focused on the 1:1 relationship and patient management. The Care Manager is a specialized, field-based care team member responsible for supporting the management of complex and chronically ill patients and behavioral health conditions within senior living communities. Serving as the primary link between the patient, the family, and the Primary Care Provider, this role ensures a single, unified care plan is executed. The Care Manager is accountable for optimizing patient outcomes, closing gaps in care, and reducing unnecessary hospitalizations for a complex, chronically ill population.

Schedule: Full time position, day shift hours, no evenings, weekends or holidays. Hours are 8am to 5pm Monday thru Thursday & 8am to 3pm on Fridays.

Location: This position is 90% field-based direct patient care, mainly throughout Minnetonka, Golden Valley, Edina, Plymouth, Orono, and St Louis Park areas.

Salary Range: $68,500 - $80,000. Salary commensurate with experience.

Responsibilities:

Care Coordination

Care Plan Development: Develop and manage individualized, comprehensive care plans that align with
organizational standards and program requirements. Support patients and families with honest advance care
planning discussions and goal setting.
Behavioral Health Management: Execute on CoCM model and implement specific behavioral health
interventions.
Clinical Partnership: Collaborate directly with MDs, CNPs, and PAs to provide real-time observations and update
care strategies based on the patient's evolving status.
Gaps-in-Care & Utilization Management: Proactively identify and close clinical and documentation gaps to
support Value-Based Care (VBC) contracts, including ACO initiatives. Take accountability for meeting quality
measures, optimizing performance benchmarks, and preventing unnecessary utilization to effectively manage
the Total Cost of Care (TCOC).

Operational Excellence & Coordination

Transition Management: Lead the coordination of hospital and rehab discharges to ensure seamless transitions,
focusing on the prevention of 30-day readmissions.
Acute Care Facilitation: Manage on-site acute visit coordination, including the facilitation of telehealth services
to ensure timely clinical interventions.
Resource Optimization: Navigate and deploy community and organizational resources to support the patient's
ability to remain in their home. Ensure patients are aligned with the most optimal Bluestone care management
program available.

Community, Patient & Family Support

Education: Provide expert guidance to families and facility staff regarding dementia, mental health concerns, and
the Bluestone care model.
Relationship Management: Serve as a point of care management contact, ensuring communication is streamlined and the patient and community experience is consistent.

Care Model Integrity

Care Model Adherence: Ensure all care management activities satisfy regulatory requirements.
Field-Based Efficiency: Maintain high-visibility presence within assigned communities (90% field-based)

Qualifications:

Education/Certification/Experience

Bachelor's degree or higher preferred. Licensed personnel preferred - LPN, RN, or Social Worker.
3-5 years of experience in value-based care, population health, case management, care coordination and/or
discharge planning.
Experience in behavioral health preferred.

Knowledge/Skills/Abilities

Knowledge and experience with Assisted Living and Memory Care communities
Ability to work independently with excellent time-management and organizational skills
Ability to maintain professional relationships members of the care team
Ability to communicate effectively and professionally, both verbally and in writing, with diverse populations
Advanced-level of computer proficiency with email, fax, word processing, spreadsheets, and databases
Strong technical skills and experience with EHRs preferred
Demonstrated compatibility with Bluestone's mission and operating philosophies
Demonstrated ability to read, write, speak, and understand the English language

Bluestone Benefits:

Health Insurance
Dental Insurance
Vision Materials Insurance
Company paid Life Insurance
Company paid Short and Long-term Disability
Health Savings Account (with employer contribution)
Flexible Spending Account (FSA)
Retirement plan with 4% matching contributions
Nine (9) paid holidays for office closures plus on (1) floating holiday
Three weeks (15 Days) Paid Time Off (PTO)
Mileage reimbursement program for field employees
Company sponsored cell phone, laptop and scrubs
Regular business hours

Quick Apply

Refine Your Search

supervisor, technical customer care jobs in victoria, mn

Care Manager

Associate Project Manager

Parking General Manager

FSQ Supervisor - Second Shift

Warehouse Supervisor

Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote

Supervisor, Care Coordination

Customer Service Manager

Valley View Facility Use Supervisor

Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote

Customer Care Manager

Case Aide - Child Support Enforcement

Transportation Supervisor

Patient Registration Manager

Reservations Manager - Hilton Minneapolis

Fitness Center Supervisor - Weight Room Stipend

Behavioral Health Project Manager - Remote

Supervisor, Utilization Management - Operations

Warehouse & Material Handling Supervisor

Front Office Manager

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