Top 6 Helpdesk support Jobs in Victoria, Tx

IT Support Technician
LEVERAGE MECHANICAL SERVICES INC —Victoria, TX
- $24 - $29 an hour
- Full-time
- Mid-level
- Office
- Travel
- Health insurance
- Paid time off
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Desktop Support Technician
Ovation Workplace Services Inc —Victoria, TX
- $35,000 - $49,000 a year
- Weekends as needed
- Mid-level
- Office
- Ability to lift 50 pounds
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OR 5+ years verifiable field experience in I.T./Telecom. Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable…
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Desktop Support
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IT Support Technician

LEVERAGE MECHANICAL SERVICES INC -
Victoria, TX

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Job Details

Full-time
$24 - $29 an hour

Benefits

Health insurance
Paid time off
401(k) matching

Qualifications

Safety protocol adherence

Full Job Description

Description:

Overview

This role supports daily IT operations, equipment deployment, and ongoing IT projects across the broader needs of an enterprise-level organization.

Responsibilities include user support, device setup, basic network work, and execution of assigned project tasks. The position operates within established priorities and processes, contributing to the reliability and consistency of IT systems across the organization.

This role is suited for someone who can take ownership of assigned work, operate with consistency, and continue developing technical skills in a structured environment.

Primary Responsibilities

Help Desk & User Support
Provide day-to-day support for end users across multiple locations
Troubleshoot hardware, software, and access issues
Escalate complex issues when needed

Equipment & Deployment

Configure and deploy laptops, desktops, and mobile devices
Manage equipment assignments, reassignments, and returns
Support onboarding and offboarding processes

Systems & Network Support

Assist with Active Directory, Microsoft 365, and user account management
Support device configuration, standards, and compliance
Perform routine system maintenance and updates
Assist with basic network tasks, including:
Terminating and testing Ethernet drops
Installing and troubleshooting switches, access points, and cabling
Supporting office and job site network setups

Collaboration & Platform Support

Support Microsoft 365 applications, including SharePoint and OneDrive
Assist users with access, file organization, and basic troubleshooting in SharePoint
Help maintain consistency and usability of shared resources

Project Execution

Assist with ongoing IT projects (deployments, migrations, infrastructure updates)
Execute assigned tasks within defined timelines
Provide onsite support at various company locations and job sites

Requirements:

Experience

3–5 years of IT experience preferred
Experience supporting multiple users or locations is a plus

Technical Skills (Preferred)

Microsoft 365 administration
Active Directory (ADDS)
Entra ID (Azure AD)
Basic networking knowledge (switches, cabling, troubleshooting)
Experience with device setup and deployment
Experience supporting SharePoint and OneDrive environments
Remote support tools and RMM platforms
Exposure to Azure environments is a plus
Experience with basic cabling or network installation work is strongly preferred

Ideal Candidate Profile

Strong troubleshooting and problem-solving ability
Comfortable with both technical support and hands-on physical IT work
Able to work independently on assigned tasks
Organized and able to follow defined processes
Willing to learn and grow within a structured IT environment

Work Environment & Requirements

Travel required to company locations and job sites
Must be able to meet site access requirements, which may include:
Drug screenings
Background checks
Safety and site-specific training
Must be comfortable working in industrial environments and adhering to safety requirements, including physical IT work (cabling, equipment installs, etc.)

Benefits

401(k) with company match
Paid Time Off
Health insurance benefits

Leverage Mechanical Services is an equal opportunity employer prohibiting discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by law. This policy applies to all employment practices, including hiring, promotion, termination, compensation, and training. Hiring decisions are based solely on qualifications, merit, and business needs.

#Lev03

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