Top 14 Evening call center Jobs in Virginia

Bank Security - Evening Dispatcher
GardaWorld Security Services U.S. —Glen Allen, VA
- $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative I (Part-Time)
Sentara Hospitals —Virginia Beach, VA
- Part-time
- Remote
- High school diploma or GED
- Travel
- Epic
- 403(b) matching
- Paid parental leave
Quick Apply
Client Services Representative II- 2nd Shift
Bank of America —Richmond, VA
- $25.00 - $27.63 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
Communications Call Center Rep - Rotating Days & Evenings
VCU Health System —Richmond, VA
- Full-time
- Word processing
- HIPAA
- High school diploma or GED
9d
Customer Care Representative (Escalations and Advanced Customer Support)
James River Air Conditioning Company —Richmond, VA
- $24 - $26 an hour
- Full-time
- 5 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
5d
Call Center Specialist
National Center for Missing & Exploited Children —Alexandria, VA
- Weekends as needed
- Background check
- Word processing
- Children
Quick Apply
Customer Service Rep I (Part-Time)
Sentara Hospitals —Virginia Beach, VA
- Part-time
- Remote
- High school diploma or GED
- Travel
- Epic
- 403(b) matching
- Paid parental leave
Quick Apply

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Experienced Phone & Chat Representative (1+ years)
Caldwell & Gregory —Manakin Sabot, VA
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Bank Security - Evening Dispatcher

GardaWorld Security Services U.S. -
Glen Allen, VA

Quick Apply

Job Details

Full-time
$22 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Record keeping
Phone communication
High school diploma or GED
Typing
Client interaction via phone calls

Full Job Description

Job Description:

GardaWorld Security Services is Now Hiring a Bank Security - SOC Dispatcher!

Ready to suit up as?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As an Dispatcher, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

Site Location: Glen Allen
Set schedule: Monday - Friday | 3:00PM - 11:00PM
Competitive hourly wage of $22.00/Hour (DailyPay is available for GardaWorld employees!)
A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
Career growth opportunities at GardaWorld
Uniform provided at no cost

Responsibilities

Monitor intrusion alarms and access control systems and respond according to established procedures
Monitor cameras and conduct camera checks for alarm verification and routine requests
Receive and respond to calls from teammates regarding alarms, access issues, and general security questions
Provide assistance with access to facilities in accordance with established protocols
Evaluate alarm events using available information, including video systems, to verify activity, reduce false alarms, and make informed decisions on dispatching law enforcement or escalating incidents in accordance with established procedures
Perform alarm verification activities designed to minimize unnecessary dispatches while ensuring timely response to legitimate security events
Prioritize and manage multiple alarms, calls, and events based on severity and potential impact
Provide basic troubleshooting assistance for access control and alarm-related issues as appropriate
Accurately document incidents, actions taken, and communications in designated systems
Follow standard operating procedures (SOPs) for alarm handling, escalation, and reporting
Adhere to all organizational security policies, procedures, and applicable regulatory requirements
Maintain confidentiality of sensitive security information, access credentials, and operational procedures in accordance with organizational policies
Escalate unusual or high-risk situations to the appropriate Tier 2 security personnel
Communicate clearly and professionally with teammates and team members
Represent the security team in a professional manner when interacting with teammates and stakeholders
Coordinate activities with other PSOC operators to ensure continuous coverage
Conduct thorough shift handoffs to ensure continuity of operations and awareness of ongoing incidents
Maintain situational awareness and remain alert to potential security issues at all times
Meet established performance expectations for alarm response, call handling, and documentation quality

Required Qualifications

High school diploma or equivalent
Proficiency with computers and the ability to work across multiple systems simultaneously
Ability to type and document information clearly and accurately
Comfortable handling phone calls and interacting with teammates
Ability to work effectively in a monitored and controlled environment
Ability to follow procedures while applying sound judgment when appropriate

Preferred Qualifications

Associate’s or Bachelor’s degree
2–5 years of experience in one or more of the following areas:
- Security operations or monitoring
- Alarm monitoring or dispatch
- Call center or customer support
- Customer service or branch operations

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Business License: 11-6404

Quick Apply

Refine Your Search

evening call center jobs in virginia

Bank Security - Evening Dispatcher

Customer Service Representative I (Part-Time)

Client Services Representative II- 2nd Shift

Communications Call Center Rep - Rotating Days & Evenings

Customer Care Representative (Escalations and Advanced Customer Support)

Call Center Specialist

Customer Service Rep I (Part-Time)

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