Incident / Problem Manager
ITCON Services —Vienna, VA
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid training
- Commuter assistance
Quick Apply
5d
Arborist Field Supervisor in Northern VA/Washington DC
BraveView, Inc. —Falls Church, VA
- $70,000 - $90,000 a year
- Urgently hiring
- Hybrid work
- Mid-level
- Residential
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Day Support Program Manager
Cornerstone Support Services, Inc. —Mechanicsville, VA
- $55,000 - $60,000 a year
- Full-time
- Working with individuals with developmental disabilities
- HIPAA
- Mid-level
Quick Apply
4d
Systems Administrator - Senior
Amentum —Springfield, VA
- $155,000 - $180,000 a year
- Full-time
- 5 years
- In-person
- Senior level
- Relocation assistance
Quick Apply
Safety Superintendent
Digital Installation Group LLC —Manassas, VA
- $90,000 - $105,000 a year
- Full-time
- Clean driving record
- Construction site
- Driver's License
- Fuel card
- AD&D insurance
Quick Apply
Senior AI Ops Engineer
Leidos —Fort Belvoir, VA
- $131,300 - $237,350 a year
- Full-time
- Azure
- Management
- System design
Residency Maintenance Inspector
Virginia Department of Transportation —Charlottesville, VA
- Full-time
- OSHA
- Construction site
- Mid-level
3d
Cloud Engineer
Leidos —Lorton, VA
- $87,100 - $157,450 a year
- Full-time
- DevOps
- Master's degree
- Bachelor's degree
9d
SAP Solution Manager Expert - U.S. Citizenship Required
CGI Group, Inc. —Fairfax, VA
- $100,800 - $245,500 a year
- Hybrid work
- Background check
- Writing skills
- Office
- Paid parental leave
- Paid holidays
Kafka Administrator
Greenbrier Government Solutions, Inc —Arlington, VA
- $78,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Program Coordinator
Leidos —Chantilly, VA
- $92,300 - $166,850 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 11+ years
Senior Cybersecurity Incident Response Administrator (Information Assurance Engineer - Senior)
CGI Group, Inc. —Radford, VA
- $127,500 - $251,100 a year
- Computer science
- Computer Science
- Analysis skills
- Paid parental leave
- Paid holidays
Lead Senior Cloud Platform Engineer
Stanley Martin Homes, LLC —Reston, VA
- $191,700 - $212,600 a year
- 8 hour shift
- Continuous improvement
- Senior level
- Python
- Paid parental leave
- Health savings account
Quick Apply
Principle Industrial Security Representative
Leidos —Reston, VA
- $105,300 - $190,350 a year
- Weekends as needed
- Microsoft Excel
- Customer service
- 11+ years
Senior Software Production Support Engineer
CGI Group, Inc. —Fairfax, VA
- $79,600 - $156,700 a year
- On call
- Computer science
- Computer Science
- Writing skills
- Paid parental leave
- Paid holidays
4d
Production Support Analyst
Pyramid Consulting, Inc —Richmond, VA
- $35 - $40 an hour
- Urgently hiring
- Hybrid work
- Mid-level
- Leadership
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Cloud Engineer
Leidos —Lorton, VA
- $87,100 - $157,450 a year
- Full-time
- DevOps
- Master's degree
- Bachelor's degree
3d
TrakSYS Support Engineer
Experis —Richmond, VA
- Contract
- Mid-level
- Windows
- SQL
Quick Apply
FT Unarmed Security Supervisor - $23/hr
Sunstates Security —Daleville, VA
- $23 an hour
- Extended hours
- Background check
- Construction site
- Customer service
- Paid holidays
- Health insurance
Quick Apply
2d
Critical Situation Manager (CSM)
Leidos —Norfolk, VA
- $59,150 - $106,925 a year
- Full-time
- Computer Science
- Military
- Bachelor of Science

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incident manager jobs near virginia

Incident / Problem Manager

ITCON Services -
Vienna, VA

Quick Apply

Job Details

5 days ago

Benefits

Paid training
Commuter assistance
Benefits from day one

Qualifications

Incident management software
Problem management
Project stakeholder communication
Stakeholder relationship building
Stakeholder management

Full Job Description

ITCON Services is seeking an Incident / Problem Manager to provide integrated management of incident response and problem resolution activities supporting USDA FPAC IT Service Desk operations. This role ensures timely incident resolution, coordinates major incident response, and drives root cause analysis to prevent recurring issues.

This role is accountable for managing incident lifecycles, ensuring SLA compliance, and coordinating cross-functional teams for resolution and continuous improvement.

At ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, commuter benefits, work-life balance, and the opportunity to work alongside an amazing and growing team.

Applicant must be a permanent resident or citizen of the United States and clearable for Public Trust clearance with the U.S Government.

Key Responsibilities

Manage incident lifecycle activities and ensure timely resolution within SLA targets.
Coordinate major incident response and stakeholder communications.
Lead root cause analysis for recurring and high-impact incidents.
Track incidents and problems within ServiceNow.
Identify trends and recommend corrective and preventive actions.
Coordinate with technical teams to resolve escalated issues.
Report performance metrics and improvement opportunities.

Required Skills and Qualifications

3+ years of experience in Incident and/or Problem Management.
Strong knowledge of ITIL Incident and Problem Management processes.
Experience with ITSM tools (ServiceNow preferred).
Strong stakeholder communication and coordination skills.
Public Trust clearance eligibility.

Desired Skills and Qualifications

Bachelor's degree in IT or related field.
ITIL certification.
Experience supporting federal IT environments (USDA or similar).

Quick Apply

Refine Your Search

incident manager jobs in virginia

Incident / Problem Manager

Arborist Field Supervisor in Northern VA/Washington DC

Day Support Program Manager

Systems Administrator - Senior

Safety Superintendent

Senior AI Ops Engineer

Residency Maintenance Inspector

Cloud Engineer

SAP Solution Manager Expert - U.S. Citizenship Required

Kafka Administrator

Program Coordinator

Senior Cybersecurity Incident Response Administrator (Information Assurance Engineer - Senior)

Lead Senior Cloud Platform Engineer

Principle Industrial Security Representative

Senior Software Production Support Engineer

Production Support Analyst

Cloud Engineer

TrakSYS Support Engineer

FT Unarmed Security Supervisor - $23/hr

Critical Situation Manager (CSM)

I want to receive the latest job alert for incident manager in virginia

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At ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, commuter benefits, work-life balance, and the opportunity to work alongside an amazing and growing team.

Applicant must be a permanent resident or citizen of the United States and clearable for Public Trust clearance with the U.S Government.

Key Responsibilities

Required Skills and Qualifications

Desired Skills and Qualifications

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