Top 4476 Patient experience manager Jobs in Virginia

SYSTEM PATIENT EXPERIENCE MANAGER, Roanoke, VA
Crothall Healthcare —Roanoke, VA
- $70,000 - $75,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
Account Manager, Healthcare
ID.me —McLean, VA
- $233,125 - $300,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Office
Quick Apply
9d
Manager, Call Center Operations
Mosaic Pharmacy —Sterling, VA
- $90,000 - $100,000 a year
- Weekends as needed
- Remote
- Background check
- Pass drug screening
- Travel
- Health savings account
- AD&D insurance
Quick Apply
Senior Practice Manager - OB/GYN
VHC Health —Arlington, VA
- $78,582.40 - $143,000.00 a year
- Full-time
- Mid-level
- Ob/Gyn
- Bachelor's degree
- Health insurance
- Dental insurance
Practice Manager - Physician Services Operating
VHC Health —Arlington, VA
- $70,886.40 - $126,942.40 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Senior Practice Manager - Primary Care Alexandria
VHC Health —Alexandria, VA
- $78,582.40 - $143,000.00 a year
- Full-time
- Primary Care
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Home Health Intake Lead
Home Recovery Home Aid —Richmond, VA
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Supervising experience
Psychiatrist - NEW Crisis Receiving Center
Horizon Behavioral Health —Lynchburg, VA
- $77 - $216 an hour
- Full-time
- Management
- Psychiatry
- Customer service
- Paid holidays
- Dental insurance
Radiologic Technologist/ Materials Manager
Careplex Orthopaedic Ambulatory Surgery Center —Hampton, VA
- $28 - $38 an hour
- Full-time
- Writing skills
- BLS Certification
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Respiratory Therapy Clinical Practice Manager
Childrens Hospital of The Kings Daughters —Norfolk, VA
- $42.98 - $64.48 an hour
- Full-time
- PALS Certification
- BLS Certification
- Mid-level
- Disability insurance
- Health insurance
Licensed Practical Nurse LPN
Newport Post Acute (SNF) —Newport News, VA
- $29 - $33 an hour
- Part-time
- CPR Certification
- Skilled nursing facility
- Patient monitoring
- Dental insurance
- Tuition reimbursement
Quick Apply
8d
Hospice Registered Nurse Case Manager
Affinity Care of Virginia —Danville, VA
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
11d
Physical Therapist - Clinic Manager
Pivot Physical Therapy —Culpeper, VA
- $92,000 - $116,000 a year
- Overtime
- CPR Certification
- Management
- BLS Certification
- Continuing education credits
- Paid parental leave
Pharmacy Clinical Manager - Antimicrobial Stewardship & Residency Programs
Riverside Hospital Services —Newport News, VA
- $155,800 - $225,925 a year
- Full-time
- Inpatient
- Bachelor's degree
- Organizational skills
Quick Apply
1099 Contractor - Licensed Clinical Psychologist
Family Guidance Centers —Midlothian, VA
- $95,000 - $135,000 a year
- Part-time
- Private practice
- Doctoral degree
- Adults
- Flexible schedule
- Referral program
Quick Apply
Substance Use Disorder Counselor
Sobrius Operations —Galax, VA
- $27 - $36 an hour
- Full-time
- Background check
- Addiction Medicine
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Respiratory Therapy Clinical Care Leader
Childrens Hospital of The Kings Daughters —Norfolk, VA
- $35.36 - $53.04 an hour
- Full-time
- CPR Certification
- PALS Certification
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
Family Medicine Physician
Privia Medical Group —Lynchburg, VA
- $240,000 - $260,000 a year
- Full-time
- Mid-level
- Outpatient experience
- In-person
- Paid holidays
- Health insurance
Quick Apply
Shift Supervisor (FT, Nights)
Connections Health Solutions —Leesburg, VA
- $35.50 - $40.00 an hour
- Full-time
- Background check
- Mid-level
- Administrative experience
- Paid parental leave
- Health savings account
Quick Apply
Part-Time Nurse Practitioner + Sign On Bonus
Privia Medical Group —Winchester, VA
- $120,000 - $135,000 a year
- Part-time
- Private practice
- HIPAA
- Mid-level
- Health insurance
- 401(k)
Quick Apply

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SYSTEM PATIENT EXPERIENCE MANAGER, Roanoke, VA

Crothall Healthcare -
Roanoke, VA

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Commuter assistance
Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan
Pet insurance

Qualifications

Team leadership
Coaching
Budget preparation
Training & development

Full Job Description

Salary: $70.000-$75,000

Other Forms of Compensation: Bonus

Pay Grade: 13

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Working as the System Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores including management of other Patient Experience Managers.

Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs
Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
Ensures compliance with all regulatory agencies (CMS, JCAHO)
Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
Works closely with on-site management team to reach operational goals
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
Participates in all PE Department learning sessions including monthly educational webinars
Provides recognition for employee when programs are implemented with success
Prepares and implements development and training plans for patient satisfaction success
Composes patient satisfaction reports as needed to management

Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
2-3 years in-servicing experience in customer service training
Hospitality and healthcare experience preferred
3-4 years experience in service-oriented operations
Good coaching and on the job training skills required
Excellent organizational skills and ability to multi-task essential
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Exhibits initiative, responsibility, flexibility and leadership
Possesses a thorough knowledge of contract administration and office procedures
Fiscal and budgetary skills

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1525757

Crothall Healthcare

TRISHA SOMMERNESS

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Refine Your Search

patient experience manager jobs in virginia

SYSTEM PATIENT EXPERIENCE MANAGER, Roanoke, VA

Account Manager, Healthcare

Manager, Call Center Operations

Senior Practice Manager - OB/GYN

Practice Manager - Physician Services Operating

Senior Practice Manager - Primary Care Alexandria

Home Health Intake Lead

Psychiatrist - NEW Crisis Receiving Center

Radiologic Technologist/ Materials Manager

Respiratory Therapy Clinical Practice Manager

Licensed Practical Nurse LPN

Hospice Registered Nurse Case Manager

Physical Therapist - Clinic Manager

Pharmacy Clinical Manager - Antimicrobial Stewardship & Residency Programs

1099 Contractor - Licensed Clinical Psychologist

Substance Use Disorder Counselor

Respiratory Therapy Clinical Care Leader

Family Medicine Physician

Shift Supervisor (FT, Nights)

Part-Time Nurse Practitioner + Sign On Bonus

I want to receive the latest job alert for patient experience manager in virginia

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