Specimen Collector
Richmond, VA 23294
Rate: $21/hr
Part Time
Schedule: Monday 2PM-5PM; Tuesday 12PM-5PM; Wednesday 2PM-5PM; Thursday 12PM-5PM; Friday 9AM-5PM
ABOUT PRECISION DIAGNOSTICS:
We are currently seeking candidates for the Specimen Collector role, a healthcare operations position.
Precision Diagnostics, based in San Diego, California is a fast-growing clinical laboratory that specializes in providing drug testing, primarily for the purpose of helping physicians monitor their patients undergoing treatment for pain or substance abuse. Precision’s objective is to improve patient adherence/compliance with their prescription regimen and protect medical practices from liability.
Our organization values high quality, efficient healthcare delivery. We achieve this by creating an inclusive culture that fosters growth potential for our team members and our organization. Candidates for this position strive to learn and do more than the minimum requirements of the job. We are seeking engaged, solution-driven individuals who want to provide a healthcare experience they would hope for themselves and their families. In other words, live above the line.
If you are motivated and committed to living above the line, then you are the type of team member who will be successful and help our patients, team and company thrive. If you are up for the challenge, and can work in the following above-the-line principles, please consider applying:
Strives for greatness
Become part of the solution
Respect others and their feelings
Help create an amazing patient experience
Bring commitment to compliance
Be curious: "What else can I do to assist and learn at Precision?"
Seek feedback: "What coaching do you have for me?" And "What can I do better?"
Have personal ownership and pride in your work
Care- not because you must, but because you want to
Openness to change
AT A GLANCE:
Specimen Collectors at Precision set the bar for innovation, integrity, insights and outcomes. With a patient-centered approach, specimen collectors at Precision Diagnostics are foundational team members in the organization helping create and deliver a better experience to a vulnerable population. Accurate specimen collection is a critical step in patient care with profound downstream impacts affecting a patient’s care, organizational success and growth as well as helping reduce the overall cost of care in the healthcare system. Successful Specimen collectors join our team delivering a shared goal of Precision with Purpose. If you are committed to meaningful work that positively impacts our patients, our company, our customers, and our communities we encourage you to consider a career with us.
ROLE OUTCOMES:
Providing a frictionless patient experience
Contribute to improved patient outcomes through precision in daily work activities
Collect and process laboratory specimens (may include oral, urine, and/or blood specimen collection per policy.) in a manner that improves outcomes for all stakeholders: patient, provider, payer, and laboratory.
Collect specimens according to established procedures. Tests include, but not limited to:
Accuracy of Data Entry
Commitment to organizational process improvement efforts
A strong Commitment to Compliance
Data entry accuracy
Specimen collection and shipping accuracy
WHAT YOU BRING TO THE TABLE:
Knowledge of:
Prior experience a plus!
In Depth Knowledge of specimen collection techniques and procedures
Advanced understanding of preventing personal exposure to bio-hazards and infection prevention measures
Specimen collection protocols
In-depth knowledge of Personal Protective Equipment best practices
Skill:
Basic computer literacy (software and hardware) and ability to learn new computer/technology skills
Effectively communicate to internal and external clients and patients
Compose grammatically correct, professional level written communication
Follow checklists and produce the same results every time
Maintain accurate files and records
Strong attention to detail
Ability to:
Communicate with, understand, and react effectively to a diverse patient population base
Establish and maintain professional working relationships with coworkers, patients, and clients
Establish rapport and gain the trust of others
Accurately record information
Maintain composure, interact diplomatically, and make effective decisions in confrontational situations
Communicate effectively with individuals who may have emotional/behavioral health needs
Maintain and ensure personal wellness and/or willingness seek help when needed. Healthcare as an industry has periods of stress when supporting patients who exhibit apathy, hostility, resistance, and anger.
Learn and commit to practice:
Infection Prevention Protocols
HIPAA- Protect and maintain confidential information
OSHA Standards related to specimen collection
Principles, practices, and techniques of specimen collection
Federal regulations, state laws, and agency directives applicable to specimen collection
Required Certifications and Licenses:
Possession of a valid driver's license/Auto insurance (for those that travel between clinics) or alternate means of travel
Certifications as may be required for specimen collection
High School Diploma or Equivalent GED
Prior patient experience a plus (examples may include Specimen collection, phlebotomist, medical assistant, nurse’s aide, healthcare technician, nursing students)
ADDITIONAL JOB CONSIDERATIONS:
This position is Part-Time, hourly position
Hours of operation are variable and scheduled in advance
This position works in a healthcare facility that is a partner to Precision Diagnostics
401K with company match
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Growth opportunities
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Education reimbursement program
Precision is dedicated to giving back to our communities through various platforms such as:
Sponsoring high school students with limited economic means
Annual company food drive with Precision matching each employee donation
Precision Cares program, partnering with local communities each year to give back
Frequent company events to keep our employees connected
ROLE Responsibilities:
1. Innovation
Flexibility for change
Solution focused mindset
Other duties as assigned
2. Integrity
Facilitates the collection, processing, and shipping of laboratory specimens
Accurate Data Collection and Data Entry pertinent to laboratory orders and testing
Self-Motivated to stay up to date with Precision policies and procedures
Ability to adhere to all healthcare regulations
Maintains neat, clean, orderly client/work areas always
Maintains hygiene and dress code according to company standards
Orders and maintains inventory of Precision Diagnostics supplies per policy
Performs Direct observation during specimen collection, if required
3. Insights
Accurately collect, label, verify patient and ship specimens per policies
Collect and troubleshoot any missing information at the time of specimen collection
Identification and accuracy of billing information entry, payment collection when required, knowledge of and acts in alignment with corporate policies
4. Outcomes
Demonstrates excellent customer service and compassion when interacting with clients and staff
Exceptional patient experience that supports the individual but also the growth of the organization
Seamless care delivery that is patient centered, provider supportive, and billed accurately for services provided
100% compliant workflow
Pride in your work
Even if you do not meet all of the listed job description elements, we encourage you to apply as we may take relatable skillsets into consideration.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Precision is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
