Top 1022 Senior process Jobs in Virginia Beach, Va

Client Success Manager
Paradigm, Inc. —Virginia Beach, VA
- $65,000 - $90,000 a year
- Full-time
- Background check
- 7 years
- Criminal background check
- Health savings account
- Paid holidays
Quick Apply
Senior Quality Engineer
Busch Vacuum Solutions —Virginia Beach, VA
- Urgently hiring
- 5 years
- Engineering
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
Senior Supplier Quality Engineer
Busch Vacuum Solutions —Virginia Beach, VA
- Urgently hiring
- Microsoft Outlook
- ERP systems
- Pass drug screening
- Paid training
- Health insurance
Activities Assistant (FT)
Kisco Senior Living —Virginia Beach, VA
- $17.00 - $17.50 an hour
- Weekends as needed
- Background check
- Clean driving record
- Current TB test
- Paid holidays
- Health insurance
Senior Recovery Associate - Remote
Sentara Health Administration, Inc. —Virginia Beach, VA
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- 403(b) matching
- Paid parental leave
Quick Apply
6d
Senior Patient Access Representative
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Mid-level
- High school diploma or GED
- Front desk
- 403(b) matching
- Paid parental leave
Quick Apply
Senior Healthcare Data Analyst - Remote
Sentara Health —Virginia Beach, VA
- $80,204.80 - $133,681.60 a year
- Overtime
- Remote
- Mid-level
- 3 years
- Master's degree
- 403(b) matching
- Paid parental leave
Quick Apply
Senior Quality Manager
Zimmer Biomet —Virginia Beach, VA
- $130,000 - $160,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Wellness program
21h
Housekeeper
Kisco Senior Living —Virginia Beach, VA
- $14.25 - $15.00 an hour
- Weekends as needed
- Background check
- Current TB test
- Customer service
- Paid holidays
- Health insurance
14d
Caregiver
The Gardens of Virginia Beach —Virginia Beach, VA
- Part-time
- In person
- Serving
- English
- Residential
- Health insurance
- Dental insurance
Quick Apply
11d
Retirement Plan Operations Specialist
Guidant Financial —Virginia Beach, VA
- $23.55 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
14d
Senior Process Improvement Engineer - Ambulatory
Sentara Healthcare —Virginia Beach, VA
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- 403(b) matching
- Paid parental leave
Quick Apply
Director & Assistant General Counsel - Corporate Governance
Family Dollar —Chesapeake, VA
- Full-time
- 7 years
- Office
- Finance
Construction Materials Testing Department Manager
Froehling and Robertson, Inc. —Chesapeake, VA
- Construction site
- Ability to walk for extended periods
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Senior Client Accounting and Advisory (CAAS) Associate
Stewart & Company, CPA's —Virginia Beach, VA
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- CPA
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior Accounting Manager
Norfolk Botanical Garden —Norfolk, VA
- $70,000 - $90,000 a year
- Full-time
- Background check
- Office
- Finance
- 403(b) matching
- Health savings account
Bookkeeper/Data Entry
U.S. Facilities, Inc —Norfolk, VA
- $20 - $25 an hour
- Full-time
- 18 years or older
- Microsoft Access
- Microsoft Outlook
- Paid holidays
- 401(k)
Quick Apply
15h
FP&A Manager
Family Dollar —Chesapeake, VA
- $111,000 - $125,000 a year
- Full-time
- CPA
- Office
- Finance
Bookkeeper/Data Entry
U.S. Facilities, Inc —Hampton, VA
- $20 - $25 an hour
- Full-time
- 18 years or older
- Microsoft Access
- Microsoft Outlook
- Paid holidays
- 401(k)
Quick Apply
15h
Senior Civil Engineer - Ports & Maritime (Mid-Atlantic Region)
Burns & McDonnell —Norfolk, VA
- Full-time
- 6 years
- Master's degree
- Travel
6d

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Client Success Manager

Paradigm, Inc. -
Virginia Beach, VA

Quick Apply

Job Details

Full-time
$65,000 - $90,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Optimizing workflow processes
Record keeping
Managing customer accounts
Customer relationship building
Team leadership
Account development
Microsoft Dynamics 365
Managing clients in a customer support role
Attention to detail
Requirements analysis
Mentoring
Documentation Handling
Account management
Process management
Stakeholder relationship building

Full Job Description

At Paradigm, we help colleges and universities issue and protect academic credentials through trusted paper and digital solutions that support registrar teams and improve the student and graduate experience.

We are seeking a senior-level Client Success Manager to support complex client relationships, lead advanced onboarding efforts, and help our higher education clients get the most value from Paradigm’s products and services. In this role, you’ll work closely with clients, internal teams, and Client Relations leadership to identify risks early, strengthen client engagement, and improve the processes that support long-term client success.

This position is ideal for someone with deep experience in client success, account management, onboarding or client relations who enjoys solving complex problems, building trusted relationships, mentoring others, and improving how teams deliver unrivaled service and an unequaled experience of excellence.

Duties and Accountabilities

Own assigned complex client relationships that require senior-level client success support.
Develop client success plans, stakeholder maps, health action plans, and engagement strategies.
Lead strategic check-ins, calibrations, or business reviews based on client needs, account segment, and risk profile.
Monitor client health indicators, renewal signals, escalation history, and account activity to identify risk early.
Create clear client recovery plans with defined owners, next steps, timelines, and escalation paths.
Partner with Client Relations leadership on recurring service issues, systemic client risks, and recovery strategies.
Lead complex onboarding initiatives, including product expansion onboarding and client change onboarding.
Create, maintain, and improve onboarding playbooks, milestone templates, documentation, and best practices.
Mentor junior and mid-level client account managers on onboarding execution, communication cadence, quality standards, and blocker management.
Serve as a senior escalation point for onboarding challenges within approved operational guidelines.
Support expansion opportunities by clarifying client’s needs, documenting requirements, and validating operational feasibility.
Partner with strategic account leadership on VIP, strategic, or commercially sensitive opportunities.
Help clients understand approved product roadmap messaging and relevant product direction.
Capture feedback, product requests, and operational pain points for review by Product and leadership teams.
Support process improvement across Client Relations, including health scoring, renewal forecasting, escalation workflows, onboarding standards, and client communication templates.
Other duties as assigned.

Requirements

Minimum 7+ years’ progressive experience in client success, account management, or client relations roles. Including 3 years of managing complex enterprise or strategic accounts and demonstrated experience mentoring junior team members and leading process improvement initiatives.
Proven ability to manage complex, multi-stage client initiatives.
Experience handling sensitive client situations with professionalism and sound judgment.
Strong communication, documentation, and relationship management skills.
Strong strategic thinking, discretion, accountability, and attention to detail.
Ability to mentor team members and contribute to shared best practices.
Experience in Microsoft Dynamics 365 CRM (Client Record Management) or similar CRM software.

Compensation and Benefits

This position offers target total cash compensation of $65,000 to $90,000, structured with an approximate 90/10 mix of base salary and variable incentive. The role is primarily salary-based to reflect its core focus on client success, retention, onboarding, and ongoing account support. The variable component is tied to defined upsell revenue goals and rewards thoughtful identification of expansion opportunities that align with client needs and long-term account success.
Medical, dental and vision insurance based upon length of service qualifications.
Retirement plan with company matching based upon length of service qualifications.
Paid sick- and annual-leave based upon length of service qualifications.
Paid holidays.

Additional Information and Signature

For over 35 years, Paradigm, Inc. has proven to be a unique, successful, and dynamic company with a reputation of being the best in our industry. A positive attitude, proven work ethic and a desire to learn and surpass expectations are what you will find in our current employees. We seek hard workers with dependable transportation who possess the same ambition, attitude, integrities, desire, and required skills to join our team.

Simply stated, we want you to be successful: we therefore make every effort to quantify a candidate’s suitability before an offer of employment is extended. Hence, interviewing at Paradigm is a multi-stage process.

Prior to the start of employment, successful candidates must pass a drug or illegal substance screening and are subject to a national criminal background check. Your cooperation and full disclosure during these evaluations are strongly recommended.

Pay: $65,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) 4% Match
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

client account management: 7 years (Required)
managing enterprise or strategic accounts: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior process jobs in virginia beach, va

Client Success Manager

Senior Quality Engineer

Senior Supplier Quality Engineer

Activities Assistant (FT)

Senior Recovery Associate - Remote

Senior Patient Access Representative

Senior Healthcare Data Analyst - Remote

Senior Quality Manager

Housekeeper

Caregiver

Retirement Plan Operations Specialist

Senior Process Improvement Engineer - Ambulatory

Director & Assistant General Counsel - Corporate Governance

Construction Materials Testing Department Manager

Senior Client Accounting and Advisory (CAAS) Associate

Senior Accounting Manager

Bookkeeper/Data Entry

FP&A Manager

Bookkeeper/Data Entry

Senior Civil Engineer - Ports & Maritime (Mid-Atlantic Region)

I want to receive the latest job alert for senior process in virginia beach, va

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