Top 980 Customer service supervisor Jobs in Virginia Beach Va

Customer Service Manager, Airport Customer Experience
American Airlines —Norfolk, VA
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
6h
Customer Service - Work at Home
ibex Limited —Hampton, VA
- Remote
- Entry level
- Paid training
- Health insurance
Customer Service Agent Part Time
American Airlines —Norfolk, VA
- From $20.23 an hour
- Overtime
- Bilingual
- Background check
- Pass drug screening
- Health insurance
- Dental insurance
3d
Manager, Customer Relations and Guest Services
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- 403(b) matching
- Paid parental leave
Quick Apply
Customer Service Representative
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Travel
- 403(b) matching
- Paid parental leave
Quick Apply
Customer Service Manager
Hampton Roads Transit —Norfolk, VA
- $79,946 - $103,929 a year
- Weekends as needed
- Sales
- Marketing
- Writing skills
Contact Center Supervisor
Canon Info Technology Services —Chesapeake, VA
- $50,020 - $62,000 a year
- Urgently hiring
- Hybrid work
- High school
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
2d
Customer Service Representative 1
Sentara Hospitals —Virginia Beach, VA
- Full-time
- High school diploma or GED
- Travel
- In-person
- 403(b) matching
- Paid parental leave
Quick Apply
CUSTOMER SERVICE SPECIALIST II
TE Connectivity —Hampton, VA
- $55,700 - $83,600 a year
- Remote
- Marketing
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Customer Service Admin
CUTTING EDGE TOTAL COMFORT, INC. —Chesapeake, VA
- $20 - $25 an hour
- Full-time
- Office
- Organizational skills
- Computer skills
- Paid holidays
- 401(k)
Quick Apply
Customer Service Team Lead
City of Norfolk, VA —Norfolk, VA
- $49,152.78 - $82,348.05 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
4d
Customer Service Representative/Call Center/Client Support
ADP —Norfolk, VA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- 1 year
- Wellness program
- Disability insurance
Manager of Visitor Services
City of Norfolk, VA —Norfolk, VA
- $56,900.48 - $95,328.16 a year
- Full-time
- Management
- Research
- Mid-level
7d
Correctional RN Supervisor $111k per year and sign on bonus!
Virginia Department Of Corrections —Sussex, VA
- $46.97 - $53.66 an hour
- Full-time
- Mid-level
- Loan repayment program
Quick Apply
Anti-Trafficking Supervisor
Samaritan House —Virginia Beach, VA
- $50,000 - $55,000 a year
- Full-time
- CPR Certification
- Hospital
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Daytime Operations Supervisor – Emergency Veterinary Hospital
Veterinary Emergency & Specialty of Tidewater —Virginia Beach, VA
- From $75,000 a year
- Full-time
- Mid-level
- Supervising experience
- Team management
- Profit sharing
- Continuing education credits
Quick Apply
Sales Manager (Call Center Environment Sat - Mon)
Life Protect 24/7 —Norfolk, VA
- $52,000 a year
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
13d
Warehouse Rigging Supervisor
Givens —Chesapeake, VA
- $27.00 - $31.82 an hour
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
Quick Apply
Service Supervisor
Confidential —Norfolk, VA
- $26 - $28 an hour
- Full-time
- Carpentry
- Background check
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
13d
MANUFACTURING PRODUCTION SUPERVISOR
NGK-Locke, Inc. —Virginia Beach, VA
- $62,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Manager, Airport Customer Experience

American Airlines -
Norfolk, VA

Apply Now

Job Details

$51,000 - $86,500 a year
6 hours ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
Benefits from day one
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.
The pay range for this role is $51,000 to $86,500, taking into account the qualifications and experience of the selected candidate.

What you'll do

Drives operational excellence
Creates an environment that cares for our frontline team members and celebrates the team successes
Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies
Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Promotes an environment of mutual respect and trust between frontline team members
Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance
Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels
Ability to work extra hours when there are operational needs
Ability to work rotating shifts including weekends, holidays and days-off

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

High School diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications

Skills, Licenses & Certifications

Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
Strong decision making skills
Ability to work independently as well as collaboratively
Ability to work under demanding operational conditions
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to use sound business judgment to resolve issues with internal and external customers
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Applicable valid driver’s license as required by local authorities, if applicable

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

Refine Your Search

customer service supervisor jobs in virginia beach va

Customer Service Manager, Airport Customer Experience

Customer Service - Work at Home

Customer Service Agent Part Time

Manager, Customer Relations and Guest Services

Customer Service Representative

Customer Service Manager

Contact Center Supervisor

Customer Service Representative 1

CUSTOMER SERVICE SPECIALIST II

Customer Service Admin

Customer Service Team Lead

Customer Service Representative/Call Center/Client Support

Manager of Visitor Services

Correctional RN Supervisor $111k per year and sign on bonus!

Anti-Trafficking Supervisor

Daytime Operations Supervisor – Emergency Veterinary Hospital

Sales Manager (Call Center Environment Sat - Mon)

Warehouse Rigging Supervisor

Service Supervisor

MANUFACTURING PRODUCTION SUPERVISOR

I want to receive the latest job alert for customer service supervisor in virginia beach va

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Intro

Why you'll love this job

What you'll do

All you'll need for success

What you'll get

Feel free to be yourself at American

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