Top 568 Care associate Jobs in Visalia, Ca

Customer Service Agent Tier 2
The Hair Shop —California
- $21 - $25 an hour
- Full-time
- Remote
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
3d
Stocker
Walmart —Visalia, CA
- $17 - $30 an hour
- Part-time
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Task Associate
Ulta Beauty, Inc. —Visalia, CA
- $16.90 - $24.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
- Dental insurance
- Paid time off
6d
Store Associate - Visalia (00106)
In-N-Out —Visalia, CA
- $22 an hour
- Part-time
- No experience needed
- Quick service & fast food restaurant
- Computer skills
- Profit sharing
- Health insurance
Personal Shopper (In-Store)
Walmart —Visalia, CA
- $17 - $30 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Seasonal Sales Associate - Cotton On Visalia Mall
Cotton On —Visalia, CA
- $16.90 an hour
- Part-time
- 18 years or older
- Merchandising
- Ability to lift 50 pounds
Quick Apply
Service Specialist (Grocery Bagger) - 1591 E. Noble, Visalia, CA 93277
The Save Mart Companies —Visalia, CA
- $17.10 an hour
- Part-time
- No experience needed
- English
- 16+ years old
Quick Apply
Store Associate
CVS Health —Tulare, CA
- $16.90 - $23.90 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
12d
Retail Sales Associate Part Time
PetSmart —Visalia, CA
- $17.00 - $29.75 an hour
- Part-time
- 18 years or older
- Maintenance
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Seasonal Associate, VAS 2nd Shift
VF Corporation —Visalia, CA
- $17.50 - $21.87 an hour
- Full-time
- Computer literacy
- Basic math
- Forklift
Quick Apply
6d
Retail Sales Associate Full Time
PetSmart —Visalia, CA
- $17.00 - $29.75 an hour
- Weekends as needed
- 18 years or older
- Maintenance
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Checkout Team Associate
Walmart —Visalia, CA
- $17 - $30 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Store Associate - Tulare (00367)
In-N-Out —Tulare, CA
- $22 an hour
- Part-time
- No experience needed
- Quick service & fast food restaurant
- Communication skills
- Profit sharing
- Health insurance
Seasonal Team Associate
Walmart —Visalia, CA
- $17 - $30 an hour
- Part-time
- High school
- Merchandising
- Entry level
- Paid jury duty
- Disability insurance
Personal Shopper Lead - Sam's New Club Opening Visalia, California!
Sam's Club —Visalia, CA
- $23 - $31 an hour
- 18 years or older
- Management
- High school
- Paid jury duty
- Disability insurance
Pet Bather
PetSmart —Visalia, CA
- $17.09 - $29.85 an hour
- Weekends as needed
- 18 years or older
- Ability to lift 50 pounds
- Organizational skills
- Health insurance
- Tuition reimbursement
Seasonal Fulfillment and Receiving Support Associate, Visalia
Macy’s —Visalia, CA
- $17.00 - $21.46 an hour
- Part-time
- Merchandising
- English
- Ability to lift 25 pounds
- Store discount
- Paid holidays
4d
Loss Prevention Associate
Walmart —Tulare, CA
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Fashion Team Associate
Walmart —Tulare, CA
- $17 - $30 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Merchandise Associate
Marshalls —Hanford, CA
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
1d

I want to receive the latest job alert for care associate in visalia, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

care associate jobs near visalia, ca

Customer Service Agent Tier 2

The Hair Shop -
California

Quick Apply

Job Details

Full-time
$21 - $25 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Flexible schedule

Qualifications

Customer communication
Experience working in the beauty industry
Customer service
Call center experience
Conflict de-escalation
E-commerce
Customer support ticket management
Online retail experience
Ticketing system technical support

Full Job Description

Position Summary

The Hair Shop Customer Service Agent Tier 2 is someone who enjoys building relationships and is an effective communicator. The Customer Service Agent Tier 2 is an energetic team player who enjoys building relationships and is an effective communicator. Our ideal candidate will have experience with call/ticketing, e-commerce, & fulfillment systems and have strong command over company procedures & guidelines. . As a CS team, we strive to give customers exceptional support and embody the following values:

Validating the customer’s experience - Give them the benefit of the doubt & always offer a solution

Making customers ecstatic - Their satisfaction is more important than the sale

Building a lasting relationship – Be reliable & offer expert tips that’s personalized to their hair journey

Essential Functions

Perform all duties of a Tier 1 Customer Service Agent
Maintain a strong understanding of exisiting workflows and proactively seek efficient solutions.
Ensure that orders, payments, and shipments are processed in a timely manner.
Troubleshoot any technical issues that customers may encounter.
Gather and provide resolutions by educating customers through quality inquiries.
Share customer feedback with management.
Keep departmental logs up to date, including quality care, order management, shipment, and returns.
Review risk alerts to prevent fraudulent activity.
Communicate effectively and professionally with internal and external cross-functional teams.
Oversee and provide guidance to Tier 1 Customer Service Agents.
Perform any other duties assigned by management.

Key Performance Metrics

A score card that reflects performance on customer satisfaction, issue resolution, & quality assurance
Schedule adherence including attendance, on-time arrival/departure, timely breaks and lunches
Qualitative evaluations around attitude, diligence, team contributions, and willingness/ability to learn new skills and information

Education & Experience Requirements

4+ years of Call Center or Customer Service experience
Associate's degree or some college coursework completed
Experience in the Beauty Industry
Experience with ZenDesk, Ecommerce, & Fufillment software

Knowledge & Skill Requirements

Spanish preferred but not required
Self-motivated and proactive
Solution-oriented
Ability to stay calm and professional during customer conflicts
Microsoft Office skills a plus

Pay: $21.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance

Application Question(s):

What are your preferred pronouns?
What compensation range are you looking for?

Experience:

Call center: 4 years (Required)
Customer service: 4 years (Required)
Beauty Industry: 1 year (Required)
Zendesk and/or Ecommerce Software: 1 year (Required)

Location:

California (Required)

Work Location: Remote

Quick Apply

Refine Your Search

care associate jobs in visalia, ca

Customer Service Agent Tier 2

Stocker

Task Associate

Store Associate - Visalia (00106)

Personal Shopper (In-Store)

Seasonal Sales Associate - Cotton On Visalia Mall

Service Specialist (Grocery Bagger) - 1591 E. Noble, Visalia, CA 93277

Store Associate

Retail Sales Associate Part Time

Seasonal Associate, VAS 2nd Shift

Retail Sales Associate Full Time

Checkout Team Associate

Store Associate - Tulare (00367)

Seasonal Team Associate

Personal Shopper Lead - Sam's New Club Opening Visalia, California!

Pet Bather

Seasonal Fulfillment and Receiving Support Associate, Visalia

Loss Prevention Associate

Fashion Team Associate

Merchandise Associate

I want to receive the latest job alert for care associate in visalia, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected