Top 38 Customer care manager Jobs in Vista, Ca

Client Success Case Manager – Intellectual & Developmental Disabilities (IDD)
The Remarkable Agency, Inc. —Carlsbad, CA
- From $23 an hour
- Urgently hiring
- Background check
- Google Workspace
- Writing skills
- Paid training
- Mileage reimbursement
Quick Apply
Client Service Associate
Stratos Private Wealth —San Diego, CA
- $70,000 - $85,000 a year
- Full-time
- Background check
- Bachelor's degree
- Financial services
- Paid holidays
- Health insurance
Quick Apply
11d
CS - Customer Service Manager
Atlantic Aviation —Carlsbad, CA
- $70,304 a year
- Overtime
- 18 years or older
- Microsoft Outlook
- Basic math
Quick Apply
10d
Customer Service & Operations Manager
Pro Teeth Guard —San Marcos, CA
- $32 - $35 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Manager Customer Service
Graybar Electric Company, Inc. —San Diego, CA
- $95,000 a year
- Full-time
- 5 years
- Mentoring
- Senior level
- Profit sharing
- Paid holidays
Quick Apply
Manager, Customer Service
Milgard Manufacturing LLC —Temecula, CA
- $95,600 - $119,500 a year
- Full-time
- Oracle
- 5 years
- Supervising experience
- Store discount
- Paid holidays
Quick Apply
3d
Customer Success Manager - Moveworks
ServiceNow —San Diego, CA
- $89,000 - $133,000 a year
- Online Application
- Hybrid work
- Mid-level
- Residential
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
10d
Customer Quality Manager
Infineon Technologies AG —Murrieta, CA
- $145,440 - $216,342 a year
- Background check
- Engineering
- Pass drug screening
12d
California Based Federal & State Grant Writer – Municipal Clients (1–3 Years Experience)
Blais & Associates —California
- From $25 an hour
- Part-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- 401(k)
- 401(k) matching
Quick Apply
Customer Success Manager
CARET —San Diego, CA
- $70,000 - $80,000 a year
- Remote
- Mid-level
- Communication skills
- Health savings account
- Dental insurance
Senior Manager, Customer Success (Money)
Intuit —San Diego, CA
- $143,500 - $233,000 a year
- 5 years
- Team management
- Mentoring
Sr. Client Success Manager
IPS Group Inc. —San Diego, CA
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Dental insurance
Quick Apply
10d
Enterprise Customer Success Manager
CARET —San Diego, CA
- $90,000 - $100,000 a year
- Remote
- Presentation skills
- Senior level
- Leadership
- Health savings account
- Dental insurance
Staff Vendor Partner Manager, Intuit Customer Success
Intuit —San Diego, CA
- $147,500 - $200,000 a year
- 8 years
- Analysis skills
- Bachelor's degree
10d
Client Operations Supervisor
Barry's —Carlsbad, CA
- $24 an hour
- Weekends as needed
- Hospitality
- 18 years or older
- Merchandising
Quick Apply
Client Relationship Manager
Family Law Firm —Temecula, CA
- From $58,000 a year
- Full-time
- Mid-level
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Partner Discovery Client Success Manager
SaaSMAX —San Diego, CA
- Mid-level
- Continuous improvement
- Product management
Customer Success Principal Program Manager
Intuit —San Diego, CA
- $178,000 - $241,000 a year
- Management
- Senior level
- Leadership
10d
DME Client Services Manager
Medequip Inc. —Carlsbad, CA
- $47,000 - $56,000 a year
- Full-time
- Background check
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Principal Business Operations Manager - Customer Success Platform
Intuit —San Diego, CA
- $196,000 - $265,000 a year
- Analysis skills
- Senior level
- Leadership

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Client Success Case Manager – Intellectual & Developmental Disabilities (IDD)

The Remarkable Agency, Inc. -
Carlsbad, CA

Quick Apply

Job Details

Full-time
From $23 an hour

Benefits

Paid training
Mileage reimbursement
Paid orientation

Qualifications

Google Workspace
Experience working with individuals with neurodevelopmental disorders
Writing skills
Experience working with individuals with cognitive disabilities
Driving
Intellectual disabilities support
Productivity software
Experience working with individuals with intellectual disabilities
Disability services experience

Full Job Description

Work Type

hybrid

Industry

Not Specified

POSITION SUMMARY:

Hiring Immediately | $23/hr Starting Pay | Non-Medical Case Management

What This Role Is (And What It’s Not)

What it IS: You are the main point of contact making sure our clients, their families, and their Service Coordinators feel taken care of and in the loop. You turn referrals into clear plans, match clients with the right Success Partners (our direct staff), keep services running smoothly, and step in early when something feels off.

What it is NOT: This is not a medical, clinical, or hands-on caregiving role. You will not provide personal care (toileting, bathing, feeding) or clinical treatment. Your work is communication, coordination, problem-solving, and documentation that keeps everyone confident and happy with services.

Your Day-to-Day Might Include:

· Calling new families to welcome them, explain next steps, and schedule in-home assessments

· Meeting clients and families in their homes to learn about goals, routines, and support needs

· Writing clear assessment reports and recommendations for Regional Center Service Coordinators

· Recommending Success Partner matches based on gender, age, energy, and interests, then helping build a schedule that actually works for the family

· Pre-framing first sessions so families know what to expect and feel comfortable

· Checking in during the first few weeks to see how the match feels and fix issues early

· Reviewing daily notes in AxisCare to make sure visits are documented and nothing important slips

· Coaching Success Partners on TRA standards for communication, culture, and documentation

· Hosting 30-day, semi-annual, annual, and some quarterly meetings with families and Service Coordinators

· Keeping simple, clear internal notes so anyone on the team can see where each case stands

Perks & Pay

· $23/hour starting pay with clear opportunities for growth, promotion, and bonuses

· Mileage reimbursement for approved travel

· Paid orientation & training on our tools and Regional Center processes

· Supportive, close-knit team that actually talks and problem-solves together

· Real chances to grow as we add more clients and expand programs

· Work that lets you build real relationships with clients, families, and staff

About the Role

At The Remarkable Agency, the CSM’s main job is simple to say and hard to fake: keep clients and their families happy with services, while also keeping Service Coordinators confident that things are handled. You are the steady, organized person who knows what’s going on with each case, communicates early, and makes it easy for everyone to work with us. When something breaks, you don’t panic—you pick up the phone, talk it through, and fix it.

Why You’ll Like This Role

· You like being the “go-to” person who families and staff trust

· You want a mix of field time (home visits, meetings) and focused desk time (calls, notes, reports)

· You appreciate clear systems, checklists, and expectations instead of chaos

· You enjoy helping direct support staff do their best work

· You want to see the direct impact of your effort in calmer families and smoother cases

This Role Is a Good Fit If You

· Have real experience supporting people with intellectual and developmental disabilities

· Are comfortable talking with families, Service Coordinators, and front-line staff every day

· Can manage a busy to-do list without dropping details or needing constant reminders

· Like spotting patterns in attendance, notes, and feedback and acting before small issues become big ones

· Stay respectful and steady when people are stressed, frustrated, or confused

· Want to grow long-term in IDD services, case management, or program leadership

Minimum Requirements

· At least 2 years of experience working with people with intellectual and developmental disabilities (IDD) in a direct support, case management, or coordination role

· Strong written and verbal communication skills

· Comfortable using email, Google Workspace, and web-based software (we use AxisCare)

· Reliable transportation for in-home visits and community meetings within the service area

· Able to pass background check and other requirements tied to Regional Center work

· Legally authorized to work in the United States

Physical Requirements

· Ability to travel to client homes and community locations (driving required)

· Ability to sit for extended periods for documentation, calls, and virtual meetings

· Ability to stand, walk, and move around client homes (including stairs in some locations)

· Ability to carry typical work materials (laptop/tablet, bag, paperwork)Schedule

· Full-time role with a primarily daytime schedule

· Occasional early evening meetings to accommodate families or Service Coordinators

· Some flexibility based on client needs and caseload

Apply Today

If you like being the calm, organized person who keeps clients,families, and Service Coordinators happy and informed, we’d love to talk with you. Apply today to be considered for the Client Success Case Manager role at The Remarkable Agency.

Pay: $23.00 per hour

Quick Apply

Refine Your Search

customer care manager jobs in vista, ca

Client Success Case Manager – Intellectual & Developmental Disabilities (IDD)

Client Service Associate

CS - Customer Service Manager

Customer Service & Operations Manager

Manager Customer Service

Manager, Customer Service

Customer Success Manager - Moveworks

Customer Quality Manager

California Based Federal & State Grant Writer – Municipal Clients (1–3 Years Experience)

Customer Success Manager

Senior Manager, Customer Success (Money)

Sr. Client Success Manager

Enterprise Customer Success Manager

Staff Vendor Partner Manager, Intuit Customer Success

Client Operations Supervisor

Client Relationship Manager

Partner Discovery Client Success Manager

Customer Success Principal Program Manager

DME Client Services Manager

Principal Business Operations Manager - Customer Success Platform

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