Top 78 Customer success administrator Jobs in W Sacramento Ca

Customer Service Coordinator
Cisco Air Systems - Ingersoll Rand —Sacramento, CA
- $22 - $28 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Director Product Delivery - Customer Experiences
Delta Dental —Rancho Cordova, CA
- $140,700 - $240,000 a year
- Full-time
- Background check
- 8 years
- Analysis skills
- Paid holidays
- Health insurance
Payroll Service Implementation Specialist
Employer's Guardian —Gold River, CA
- $60,000 - $85,000 a year
- Overtime
- Research
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
1d
Director of Sales for K-12 Education
Barobo, Inc. —Davis, CA
- $120,000 - $155,000 a year
- Full-time
- Office
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
10d
Client Success Manager
Larkin Benefit Administrators —Roseville, CA
- $70,000 - $107,640 a year
- Full-time
- Microsoft Word
- Research
- Mid-level
18h
Territory Manager, Interventional Pain - Orange County, CA
Avanos Medical —California
- $70,000 - $130,000 a year
- Weekends as needed
- Remote
- Marketing
- Hospital
- 5 years
- Health insurance
- 401(k) matching
Behavior Specialist
FCUSD —Rancho Cordova, CA
- $49.47 - $60.13 an hour
- 8 hour shift
- Current TB test
- Mid-level
- Criminal background check
5d
Library Media Clerk - Elementary
FCUSD —Rancho Cordova, CA
- $20.85 - $25.33 an hour
- School experience
- Current TB test
- Word processing
5d
Restorative Specialist
FCUSD —Rancho Cordova, CA
- $26.02 - $31.65 an hour
- 8 hour shift
- School experience
- Current TB test
- Research
2d
Customer Success Administrator
Rincon Physical Medicine and Rehabilitation —Sacramento, CA
- $25 - $29 an hour
- Full-time
- Background check
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
SUPERVISOR II
Department of Rehabilitation —Sacramento County, CA
- $7,872 - $9,781 a month
- Online Application
- Hybrid work
- Management
- Experience working with individuals with disabilities
- Customer service
HRIS Time Administrator - REMOTE
Ryder System —Sacramento, CA
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Membership Experience & Operations Director
Association of California School Administrators (ACSA) —Sacramento, CA
- $124,700 - $129,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
Quick Apply
IT Support Assistant
Advanced Integrated Pest Management —Roseville, CA
- $22 - $24 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Travel
- Paid holidays
- Health insurance
Quick Apply
9d
ADMINISTRATOR I, FRANCHISE TAX BOARD
Franchise Tax Board —Sacramento County, CA
- $8,056 - $10,583 a month
- Weekends as needed
- Clean driving record
- Inventory management
- Mid-level
11d
Senior Manager, Administrative Services
University Enterprises, Inc. —Sacramento, CA
- $6,951 - $10,427 a month
- 8 hour shift
- Background check
- English
- Office
- Paid holidays
- Health insurance
Undergraduate Student Academic Advisor (STDT ACAD ADVISOR 3 SV)
University of California, Davis —Davis, CA
- $58,800 - $104,370 a year
- Overtime
- Hybrid work
- Background check
- Writing skills
- Pass drug screening
- Continuing education credits
- Paid holidays
Account Manager, Membership
California Lawyers Association —Sacramento, CA
- $36.05 - $38.46 an hour
- Full-time
- Hybrid work
- Mid-level
- Business development
- Analysis skills
Quick Apply
11d
ANALYST II
Department of Human Resources —Sacramento County, CA
- $6,212 - $7,775 a month
- Online Application
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- Disability insurance
- Life insurance
11d
Inventory Control Representative (BDC Administrator)
Elk Grove Ford —Elk Grove, CA
- $16.90 an hour
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
3d

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Customer Service Coordinator

Cisco Air Systems - Ingersoll Rand -
Sacramento, CA

Quick Apply

Job Details

Full-time
$22 - $28 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Teamwork
Interpersonal skills
Administrative experience
High school diploma or GED
Attention to detail

Full Job Description

Customer and Employee Care Liaison

Cisco Air Systems (a DXP Company) Sacramento, CA

Pay Range based on experience: $22-$28

Join a Team That Creates Exceptional Experiences

At Cisco Air Systems, we believe outstanding customer service and employee engagement are essential to our success. Since 1973, we have built our reputation on technical expertise, responsive service, and long-lasting relationships with our customers and employees. As the largest air compressor distributor in the region and one of the largest Ingersoll Rand distributors in the United States, we are committed to creating positive experiences both inside and outside our organization.

We are seeking a Customer and Employee Care Liaison to help strengthen customer relationships, enhance the customer experience, and support employee recognition and engagement initiatives. If you enjoy building relationships, creating positive experiences, and making a meaningful impact on both customers and employees, we invite you to join our team.

Position Summary

The Customer and Employee Care Liaison serves as a key connection between Cisco Air Systems, its customers, and its employees. This role is primarily focused on customer care and customer satisfaction through proactive follow-up, relationship building, service communication, and customer feedback initiatives. In addition, the position supports employee engagement efforts by coordinating employee recognition programs, milestone celebrations, onboarding support, and company events.

Approximately 75% of this role is focused on customer care activities, with the remaining time dedicated to employee engagement and Employee Development Department support.

Key Responsibilities

Responsibilities include, but are not limited to:

Customer Relations & Support

Serve as the primary point of contact for customers following scheduled maintenance and service activities.
Conduct customer follow-up calls to ensure satisfaction with services provided.
Build and maintain positive customer relationships that support customer retention and loyalty.
Respond professionally and promptly to customer inquiries via phone and email.
Communicate service updates, work order status, lead times, and other service-related information.
Coordinate with the Sales, Service, and Support teams to ensure customer concerns are addressed promptly.
Escalate urgent customer issues to the appropriate department and assist with follow-through to resolution.
Monitor open work orders and customer requests to support timely completion and customer satisfaction.
Collect, document, and report customer feedback to identify trends and opportunities for improvement.
Share positive customer testimonials and recognition with employees and leadership teams.
Generate reports related to customer satisfaction, service activity trends, and customer experience metrics.
Participate in continuous improvement initiatives focused on enhancing customer communication and service delivery.

Employee Care & Engagement

Coordinate monthly employee birthday and work anniversary recognition announcements.
Celebrate employee achievements, technician patch completions, certifications, and milestone accomplishments.
Share customer praise and positive feedback to recognize outstanding employee performance.
Assist in maintaining employee recognition programs and engagement initiatives.
Support employee appreciation activities that promote a positive workplace culture.
Partner with the Employee Development Manager to enhance employee engagement and recognition efforts.
Assist with new hire welcome activities and onboarding support.

Employee Development Support

Serve as a backup to Employee Development Administrators as needed.
Support departmental projects and initiatives designed to improve operational effectiveness and employee development.
Maintain accurate records and documentation related to departmental activities.

Event Coordination

Assist in the planning, coordination, and execution of employee and company events.
Coordinate event logistics, communications, supplies, catering, and setup activities.
Support training events, employee engagement activities, company celebrations, and special programs.
Help create positive and memorable employee experiences through well-organized events and recognition activities.

Administrative Support

Maintain accurate customer outreach and employee engagement records.
Prepare reports, announcements, and departmental communications.
Support general administrative functions within the Employee Development Department.
Assist with special projects and perform other duties as assigned.

Qualifications

High school diploma or equivalent required.
Previous experience in customer service, customer relations, administration, employee engagement, or a related role preferred.
Excellent verbal and written communication skills.
Strong interpersonal and relationship-building abilities.
Exceptional organizational skills with the ability to manage multiple priorities.
Proficiency with Microsoft Office Suite, Outlook, Teams, and other business software.
Strong attention to detail and follow-through.
Ability to maintain professionalism and confidentiality.
Positive attitude with a commitment to outstanding customer service.

What Makes You Successful in This Role?

You genuinely enjoy helping customers and creating positive experiences.
You are highly organized and can manage multiple priorities effectively.
You communicate professionally and confidently with customers, employees, and leadership.
You take initiative and follow through on commitments.
You enjoy recognizing employee accomplishments and helping build a strong company culture.
You thrive in a collaborative team environment.

Benefits

Cisco Air Systems offers a comprehensive benefits package, including

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(k) with Company Match
Paid Vacation and Holidays
Life and Disability Insurance
Costco Membership
Quarterly Bonus Opportunities
Employee Development and Growth Opportunities
And More!

Why Cisco Air Systems?

At Cisco Air Systems, we foster a supportive, goal-oriented culture where employees are valued, respected, and encouraged to grow professionally. We are committed to delivering exceptional service to our customers while creating an engaging and rewarding workplace for our employees. Join a team where your contributions make a difference every day.

Pay: $22.00 - $28.00 per hour

Benefits:

401(k)
401(k) 4% Match
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer success administrator jobs in w sacramento ca

Customer Service Coordinator

Director Product Delivery - Customer Experiences

Payroll Service Implementation Specialist

Director of Sales for K-12 Education

Client Success Manager

Territory Manager, Interventional Pain - Orange County, CA

Behavior Specialist

Library Media Clerk - Elementary

Restorative Specialist

Customer Success Administrator

SUPERVISOR II

HRIS Time Administrator - REMOTE

Membership Experience & Operations Director

IT Support Assistant

ADMINISTRATOR I, FRANCHISE TAX BOARD

Senior Manager, Administrative Services

Undergraduate Student Academic Advisor (STDT ACAD ADVISOR 3 SV)

Account Manager, Membership

ANALYST II

Inventory Control Representative (BDC Administrator)

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