Top 32 Bilingual customer support manager Jobs in Waco, Tx

Neighbor Services Receptionist (Bilingual) - Waco
Central Texas Food Bank, Inc. —Waco, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Paid holidays
Quick Apply
Family Service Counselor (Sales)
Park Lawn Corporation —Robinson, TX
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Supply Chain Manager-Japanese Bilingual
PASONA N A, INC. —Texas
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- 6 years
- ERP systems
- English
- Relocation assistance
- Health insurance
12d
Food Pantry Coordinator (Bilingual) - Waco
Central Texas Food Bank, Inc. —Waco, TX
- Full-time
- Background check
- Spanish
- Microsoft Excel
- 403(b) matching
- Paid holidays
Quick Apply
Site Manager
SBM Management Services, LP —Waco, TX
- $65,000 a year
- Full-time
- Bilingual
- Databases
- Driver's License
Quick Apply
Career Navigator
SERCO OF TEXAS - HEART OF TEXAS —Waco, TX
- Overtime
- Spanish
- Ability to walk for extended periods
- Computer literacy
Assistant Community Manager
KPM —Waco, TX
- Extended hours
- Hospitality
- Spanish
- English
- Paid holidays
- Health insurance
Quick Apply
Team Leader
Support Services Group —Waco, TX
- Weekends as needed
- Bilingual
- Mid-level
- High school diploma or GED
Quick Apply
3d
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Waco, TX
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Personal Banker Marlin
PNC Financial Services Group —Marlin, TX
- Full-time
- Spanish
- Office
- 3 years
- Wellness program
- Health savings account
PRODUCTION SUPERVISOR 1ST SHIFT
Pilgrim's —Waco, TX
- Full-time
- Spanish
- Ability to walk for extended periods
- Computer literacy
7d
CEAP Case Manager
EOAC —Waco, TX
- $15.83 - $20.00 an hour
- Full-time
- Spanish
- Writing skills
- English
Quick Apply
Retail Service Specialist
O'Reilly Automotive Stores —Waco, TX
- Full-time
- ASE Certification
- Merchandising
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
Full Time Assistant Store Manager (Store 5213)
GameStop Inc —Waco, TX
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Parts Specialist
O'Reilly Automotive Stores —Bellmead, TX
- Full-time
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
STORE MANAGER
Dollar General —West, TX
- Full-time
- Spanish
- Merchandising
- Mid-level
Outside Sales Representative
Sunbelt Rentals, Inc. —Waco, TX
- $40,000 - $50,000 a year
- Full-time
- Spanish
- Clean driving record
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Insurance Sales Agent - Bilingual
A-MAX INSURANCE SERVICES INC —Bellmead, TX
- Full-time
- Spanish
- Computer literacy
- English
- Paid training
- Paid holidays
Quick Apply
Traveling Ortho Treatment Coordinator Assistant
Community Dental Partners —Waco, TX
- From $16 an hour
- Full-time
- Bilingual
- Dental office
- Experience working with children
- Paid training
- Disability insurance
Quick Apply
2 YRS Exp Lead Maintenance Tech (Village Square)
Fairmont Management —Waco, TX
- $25 an hour
- Urgently hiring
- Bilingual
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
3d

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bilingual customer support manager jobs near waco, tx

Neighbor Services Receptionist (Bilingual) - Waco

Central Texas Food Bank, Inc. -
Waco, TX

Quick Apply

Job Details

Full-time

Benefits

403(b) matching
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance

Qualifications

Computer operation
Spanish
Customer communication
Confidential information handling
Microsoft Excel
Microsoft Outlook
Employee relationship building
English
Administrative experience
High school diploma or GED
Client database systems
Managing projects
Experience working with individuals from underserved communities

Full Job Description

About Central Texas Food Bank

The Central Texas Food Bank (CTFB) is the largest hunger-relief organization in Central Texas and a proud member of the Feeding America network. From its headquarters in Austin, CTFB serves a 21-county region on a mission to increase food access by providing nutritious food, leading hunger and poverty advocacy efforts, and transforming lives through programs, education, and innovative solutions.

Through a combination of direct-service programs and a network of approximately 250 nonprofit community partners, CTFB supports over 612,000 food-insecure individuals annually.

We offer a collaborative and community-focused culture that values Service, Integrity, Dignity, Collaboration and Innovation. We're seeking dedicated, mission-driven professionals to help us shape a healthier future for our neighbors. Join us in our vision of ensuring that all Central Texans will have immediate and equitable access to nutritious food.

Position Overview

This role serves as the front lines, first point of contact for individuals seeking food assistance. As the Neighbor Services Receptionist, you provide administrative support, excellent customer service, and overall coordination between client entry points (helpline and walk-ins) and all Central Texas Food Bank (CTFB) client programs. This position serves as the primary front-desk representative and first point of contact for neighbors, conducting client intake for the market, managing helpline inquiries, and providing information, screening, and referrals. This role interacts with diverse populations to help support CTFB’s mission to nourish hungry people and lead the community in the fight against hunger.

Relationships

Building and maintaining collaborative and meaningful relationships is a core component of this position. Reporting to the Neighbor Services Manager within the Neighbor Programs + Services department, this position needs to nurture strong connections with colleagues on various teams, especially Benefits and Enrollment Services, Workforce Training, Community Nutrition, Food Sourcing, and Logistics to ensure appropriate and efficient connections to services for our neighbors. Proven and demonstrated professionalism and effective communication skills to achieve goals are necessary for this role.

Your Qualifications

Bilingual in English and Spanish required

High School Diploma or equivalent required

2+ years pf experience providing administrative or staff support

Strong customer service skills and willingness to assist others as well as interpersonal skills for working with staff, leadership, and external contacts.

Ability to organize and manage multiple projects with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment.

Basic understanding, familiarity, and sensitivity to hunger and poverty issues, empathy and sympathy for others

Exercise good judgement and discretion; strong ethical character capable of handling confidential information

Proficiency using Microsoft Office Programs, such as Word, Excel, PowerPoint, Outlook, and the ability to quickly learn and navigate client intake software and other database systems.

Strong moral compass with commitment to improving the lives of those we serve in a dignified environment.

Belief in CTFB’s mission, vision, values and culture

Display a willingness and desire to work with people from diverse ethnic, socioeconomic and religious backgrounds.

Display a commitment to service above all else.

Ability to problem solve and adaptability in a fast-paced environment

Your Responsibilities

Serve as the first point of contact for neighbors visiting the Fresh Harvest Market and Benefits & Enrollment Services in Waco, ensuring a welcoming and client-centered flow of traffic.

Manage and monitor the Neighbor Services waiting room and service queue for the Fresh Harvest Market and Benefits & Enrollment Services, ensuring efficient flow and clear communication.

Support Fresh Harvest Market operations as needed, including stocking inventory, assisting neighbors during service, and helping maintain a clean, organized, and welcoming facility.

Manage high volume of incoming calls and in-person visitors, respond promptly and courteously to neighbors seeking SNAP application assistance, access to the Fresh Harvest Market and other internal or community resources. Utilize the language line to facilitate client calls when necessary

Screen neighbors for eligibility and connect them to appropriate CTFB programs and immediate food resources, including the Fresh Harvest Market, mobile distributions, nutrition education, workforce programs, and other services through cross-departmental collaboration.

Deliver client services from a trauma-informed, strength-based service delivery model.

Perform data entry, appointment scheduling, online inquiry response.

Pull reports and prepare required documentation for client appointments when needed.

Assist in the preparation of reports, data gathering, and completion of goals, metrics, and deadlines.

Ensure that all files, client records, and organizational documents are stored confidentially and securely.

Represents CTFB at community events, food pantry sites, and mobile distributions to support Neighbor Services strategies and initiatives.

Commit to supporting CTFB’s mission, vision, values, and culture.

Support emergency response efforts as needed, including stepping into alternative roles or responsibilities during times of heightened demand or organizational need.

Perform other duties as necessary and/or requested, including utilizing language skills you possess for the benefit of the organization and its clients.

Working Conditions

Hours of Operation: Generally Tuesday through Saturday as follows:

Tues-Thurs: 10:30 AM to 7:30 PM

Friday: 8:30 AM to 5:30 PM

Saturday: 8:00 AM to 5:00 PM

Hours may vary, especially during peak times, disaster response, or holidays.

Environment: This position works in a typical office setting. There may be extended periods of sitting, standing and/or bending; listening, talking and/or visual concentration; writing and/or computer use.

Occasional work will occur in the warehouse or outside in inclement weather. The position also requires working independently and with others on a team.
- Travel: CTFB serves 21 counties in central Texas and often requires same-day travel between counties, using a personal vehicle, CTFB passenger fleet and possibly occasional out of town travel for meetings, special events or meetings for some positions.

Comprehensive Benefits

We are committed to service, above all else, in our community and for our team members. With our commitment to the health and wellness of our team members, we provide a full benefits package to include the following:

Medical, dental, and vision plans,
company paid short and long term disability insurance plus employee life insurance,
403b retirement plan plus up to 5% matching contribution after one year of service,
telemedicine for physical and mental health,
employee assistance program,
paid time off including paid holidays,
outdoor seating area with a garden view.

In addition, Central Texas Food Bank is designated a Texas Mother-Friendly Workplace AND a Best Place for Working Parents. Grow your career, build your network and develop your talents while enjoying the flexibility of a family-friendly environment.

Quick Apply

Refine Your Search

bilingual customer support manager jobs in waco, tx

Neighbor Services Receptionist (Bilingual) - Waco

Family Service Counselor (Sales)

Supply Chain Manager-Japanese Bilingual

Food Pantry Coordinator (Bilingual) - Waco

Site Manager

Career Navigator

Assistant Community Manager

Team Leader

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Personal Banker Marlin

PRODUCTION SUPERVISOR 1ST SHIFT

CEAP Case Manager

Retail Service Specialist

Full Time Assistant Store Manager (Store 5213)

Parts Specialist

STORE MANAGER

Outside Sales Representative

Insurance Sales Agent - Bilingual

Traveling Ortho Treatment Coordinator Assistant

2 YRS Exp Lead Maintenance Tech (Village Square)

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