Top 27 Inbound customer service representative Jobs in Waco, Tx

BILINGUAL Customer Care Representative
Miracle-Ear —Waco, TX
- $16 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Commercial Sales Support
McCoy's Building Supply —Waco, TX
- From $18 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- On-the-job training
2d
Client Experience Representative
American-Amicable Life Insurance Company of Texas —Waco, TX
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
Customer Service Representative
Foamtec International Co. —Lacy-Lakeview, TX
- Full-time
- 5 years
- Mid-level
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Customer Care Representative
Miracle-Ear —Waco, TX
- $16 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Remote Seasonal Licensed Health Insurance Agent TX
Qualfon —Texas
- $20 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
11d
Truck Sales Representative
Southwest International Trucks —Waco, TX
- $65,000 - $200,000 a year
- Full-time
- Clean driving record
- Pass drug screening
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Commercial Sales Support
McCoy's Building Supply —Waco, TX
Handles inbound sales lead calls to convert calls into sales. Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to…
From $18 an hour
2d
BILINGUAL Customer Care Representative
Miracle-Ear —Waco, TX
Conduct outbound calls with existing and prospective clients to schedule appointments with Hearing Care Professionals. High school diploma or equivalent.
$16 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Representative - HVAC
The Habegger Corporation —Columbus, OH
Answer inbound calls promptly and professionally, addressing customer inquiries related to HVAC products and services.
$43,000 - $45,000 a year
Quick Apply
3d
Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for inbound customer service representative in waco, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inbound customer service representative jobs near waco, tx

Customer Experience Representative jobs in Waco, TX

Sales Representative jobs in Waco, TX

Customer Service Representative jobs in Lacy-Lakeview, TX

Insurance Agent jobs in Texas

Customer Service Representative Remote Overnight jobs in North Carolina

Immediately Hiring No Experience jobs in Phoenix, AZ

Customer Experience Representative jobs in Buffalo, NY

Customer Experience Representative jobs in Nashville, TN

Customer Experience Representative jobs in Riverside, CA

Customer Experience Representative jobs in Landisville, PA

Medical Sales Representative jobs in Michigan

Customer Support Representative jobs in Emory, TX

Customer Service Representative Remote jobs in Winston Salem, NC

Customer Support Representative jobs in Mission, KS

Customer Support Representative jobs in Houston, MO

Customer Service jobs in Baton Rouge, LA

Customer Support Representative jobs in Queens, NY

Entry Level Sales jobs in Boston, MA

Sales Representative jobs in Suffolk, VA

Sales Representative jobs in Lima, OH

BILINGUAL Customer Care Representative

Miracle-Ear -
Waco, TX

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Spanish
Phone communication
English
High school diploma or GED
Productivity software
Technical Proficiency

Full Job Description

Amp Up Your Career

We are seeking a Customer Care Representative who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Miracle-Ear is a place where your expertise improves lives and accelerates your career.

In this role, you serve as the customer’s first point of contact, managing inbound and outbound inquiries to schedule appointments for our clinics. Reporting to the Call Center Manager, you will drive customer satisfaction by educating clients on Miracle-Ear programs and maintaining accurate records.

Compensation:$16/hour plus incentives

On-site Work: This position is 100% on-site and in-person at our office in Waco, TX.

Benefits Offered:

Health & Financial: Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits.
Work-life Balance: Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave.
Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP).
Career Development: Opportunities for growth within the department and company via Ampli-Academy and specialized training.

Key Responsibilities:

Customer Engagement & Scheduling

Conduct outbound calls with existing and prospective clients to schedule appointments with Hearing Care Professionals.
Act as the first point of contact for customers engaged through multiple marketing channels, including email, website inquiries, and mail campaigns.
Develop client rapport by providing a best-in-class experience for a diverse customer base.

Brand Advocacy & Data Management

Educate customers on Miracle-Ear programs, products, and services while resolving client inquiries.
Capture and maintain accurate customer data and records.
Drive marketing campaigns by effectively managing high-volume inbound and outbound communication.

Operational Support

Type accurately while listening attentively to clients on the phone.
Provide administrative support, which may include reception duties, clinic support, and basic invoicing.

Must-Have Qualifications:

High school diploma or equivalent.
Bilingual in Spanish and English.
1+ years of experience in a call center environment, high-volume sales, or telemarketing.
Proficiency with technology and Microsoft Office.
Excellent verbal and telephone communication skills with the ability to build effective working relationships.
Strong problem-solving and organizational skills.

Preferred Qualifications:

Previous experience in the healthcare industry.
Experience in marketing or sales environments.

Miracle-Ear has been in business for over 75 years, providing leading innovative hearing solutions that improve lives, relationships, and communities. With over 1,500 franchised and corporate-owned retail clinics across the U.S., we’re committed to connecting customers to the world of sound around them. Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND1

Work Location: In person

Quick Apply

Refine Your Search

inbound customer service representative jobs in waco, tx

BILINGUAL Customer Care Representative

Commercial Sales Support

Client Experience Representative

Customer Service Representative

Customer Care Representative

Remote Seasonal Licensed Health Insurance Agent TX

Truck Sales Representative

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for inbound customer service representative in waco, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected