Top 16 Guest service agent Jobs in Waco Tx

Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Waco, TX
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Hotel Front Desk Agent
EVEN Hotel —Waco, TX
- $14 - $16 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
2d
Hotel Front Desk Attendant
Hotel Indigo Waco-Baylor —Waco, TX
- $14 - $16 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Associate
Comfort Suites Waco North —Waco, TX
- $13 - $14 an hour
- Full-time
- Hotel
- Organizational skills
- In-person
- Flexible schedule
Quick Apply
Front Desk Clerk
Woof Gang Bakery and Grooming Waco —Waco, TX
- From $12 an hour
- Part-time
- No experience needed
- Cleaning
- Computer skills
- Free parking
- On-the-job training
Quick Apply
8d
Hotel Front Desk Attendant - Part-Time
Holiday Inn Express — Downtown Waco —Waco, TX
- $13 - $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Free parking
Quick Apply
4d
Residence Inn Waco South - Front Desk Agent
Aimbridge Hospitality —Waco, TX
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
4d
FRONT DESK AGENT
Texas Western Hospitality Group —Waco, TX
- Part-time
- Hotel
- Marketing
- Entry level
Quick Apply
Front Desk Clerk
Comfort Inn & Suites —Woodway, TX
- $11 - $14 an hour
- Part-time
- Customer service
- Writing skills
- Basic math
- Employee discount
- Flexible schedule
Quick Apply
TRU Waco South - Front Desk Agent
Aimbridge Hospitality —Waco, TX
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
4d
Front Desk Agent
GF Hotels & Resorts USA —Waco, TX
- Hotel
- Entry level
- Health insurance
- Paid time off
Quick Apply
Front Desk Sales Associate
Massage Envy —Waco, TX
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Leasing Agent
Westdale Asset Management —Waco, TX
- $16 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
- Disability insurance
- Health insurance
Quick Apply
Front Desk Sales Associate
PCRK Group —Waco, TX
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply

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Hotel Front Desk Agent
EVEN Hotel —Waco, TX
Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs,…
$14 - $16 an hour
Quick Apply
2d
Hotel Front Desk Attendant
Hotel Indigo Waco-Baylor —Waco, TX
Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities,…
$14 - $16 an hour
Quick Apply

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8d
Customer Service Expert
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Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
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Guest Service Representative (Front Desk Agent) - WoodSpring Suites

J&P Hospitality Management, LLC -
Waco, TX

Quick Apply

Job Details

Part-time
$14 - $16 an hour

Qualifications

Computer operation
Computer skills

Full Job Description

Job Description
Job Title: Guest Services Representative
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations

JOB SUMMARY:

The Guest Service Representative (GSR) plays a critical role in delivering a safe, clean, and welcoming experience
to every guest. As the first point of contact at the front desk, the GSR is responsible for check-ins, check-outs,
reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. This role
also supports overall property operations and may assist with laundry and housekeeping prep as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay.
Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
Manage reservations, room assignments, and occupancy records using property management systems.
Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate.
Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and

secure.

Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
Perform other job duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent preferred.
Previous customer service or hospitality experience a plus, but not required.
Basic computer skills and ability to learn reservation and payment systems.
Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without current of future visa sponsorship.

EXPECTATIONS:

Maintain a professional appearance and deliver service in line with company values.
Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,

with flexibility to support additional coverage when needed.

Follow all safety, security, and operational procedures as trained.
Maintain confidentiality of guest information and company data.
Demonstrate adaptability in a fast-paced environment with changing priorities.
Work as part of a team and support shared property goals.

PHYSICAL REQUIREMENTS:

Must be able to use a computer, phone, and other standard office or front desk equipment for extended

periods.

Must be able to stand, walk, and climb stairs for long periods during a shift.
Must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects.
Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry

bags, supply boxes.)

Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe

environment for guests and staff.

May be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures.
Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability

to adjust focus.

Must be able to perform the essential job functions with or without reasonable accommodation.

J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

J&P participates in E-Verify

Quick Apply

Refine Your Search

guest service agent jobs in waco tx

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Hotel Front Desk Agent

Hotel Front Desk Attendant

Front Desk Associate

Front Desk Clerk

Hotel Front Desk Attendant - Part-Time

Residence Inn Waco South - Front Desk Agent

FRONT DESK AGENT

Front Desk Clerk

TRU Waco South - Front Desk Agent

Front Desk Agent

Front Desk Sales Associate

Leasing Agent

Front Desk Sales Associate

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