Top 11 Service scheduling coordinator Jobs in Wailuku, Hi

Service Coordinator
Control Freaks Hawaii —Kahului, HI
- $25 - $30 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Paid time off
Quick Apply
Patient Care Coordinator (PCC)
Miracle Ear —Kahului, HI
- From $19 an hour
- Full-time
- Private practice
- Customer service
- Office
- Paid training
- Health savings account
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Office Coordinator, Maui (Full Time or Part Time)
ProService Hawaii —Wailuku, HI
- $20 - $25 an hour
- Full-time
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
Administrative Coordinator
Kamehameha Schools —Makawao, HI
- $23.83 - $31.98 an hour
- Full-time
- School experience
- Word processing
- Mid-level
Medical Front Desk Patient Services Coordinator
Pediatric Therapies Hawaii LLC —Wailuku, HI
- $22 - $26 an hour
- Computer literacy
- Administrative experience
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Service Scheduling Coordinator
Synairgy Mechanical —Wailuku, HI
- $22 - $28 an hour
- Full-time
- Office
- HVAC
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Administrative Coordinator/ Specialist
Reyes and Hall, Inc. —Kahului, HI
- $21 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Client Care Coordinator, Full-Time, Wailuku, Maui
Premier Restoration Hawaii —Wailuku, HI
- $24 an hour
- Full-time
- Mid-level
- Administrative experience
- Business Administration
- Health insurance
- Dental insurance
Quick Apply
13d
Pathway Coordinator - Cat & Small Animal Focus
Maui Humane Society —Wailuku, HI
- $21 - $26 an hour
- 8 hour shift
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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Transportation Coordinator
Sierra —Ashville, OH
Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone…
$17.50 - $23.50 an hour
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Logistics Coordinator
LHH US —Columbus, OH
Coordinate and execute transportation plans for inbound, outbound, and intercompany shipments across multiple markets.
$22 - $25 an hour
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Service Coordinator

Control Freaks Hawaii
Kahului, HI

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Benefits

Paid holidays
Paid time off
Opportunities for advancement

Qualifications

Equipment service recordkeeping
Customer records maintenance
Google Workspace
Correspondence management
Customer relationship building
Email customer support
Maintaining an organized workspace
Parts administration
Phone communication
In-person customer service
Operations coordination planning
Filing
Team scheduling
Mid-level
Maintenance schedule management
Data summary reports
Administrative experience
Managing clients in a customer support role
Client invoicing
Maintenance records management
Task prioritization
Customer engagement
Physical inventory counts for inventory management
Warehouse cleanliness
Progress management
Logistics warehouse coordination
Dispatch record maintenance
Construction experience
Productivity software
Cross-functional collaboration

Full Job Description

Service Coordinator

Position Summary:

We are seeking a highly organized and customer-focused Service Coordinator to join our team. This role serves as the central point of communication between our customers, field technicians, and internal departments. The Service Coordinator is responsible for scheduling and dispatching service calls, managing customer communications, coordinating technician workloads, and ensuring service requests are handled efficiently from start to finish.

The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and can effectively balance customer needs with operational priorities. In addition to service coordination duties, this position will provide administrative support and assist with light warehouse and inventory-related tasks as needed.

Key Responsibilities:

Service Coordination & Dispatching:

Receive, prioritize, and schedule incoming service requests.
Dispatch field technicians and installers based on availability, skillset, location, and urgency.
Maintain and adjust daily schedules to accommodate emergency calls, customer requests, and changing priorities.
Communicate service appointments, updates, and arrival times to customers.
Monitor technician progress throughout the day and provide logistical support as needed.
Coordinate follow-up visits, warranty work, and recurring maintenance schedules.
Ensure all service tickets are properly documented, updated, and closed out accurately.

Customer Service & Client Communication:

Serve as a primary point of contact for customers via phone, email, and in-person interactions.
Respond promptly and professionally to customer inquiries and service requests.
Provide status updates and communicate any schedule changes or delays.
Resolve customer concerns or escalate issues to management when necessary.
Build positive relationships through exceptional customer service and clear communication.

Administrative Support:

Maintain accurate service records, work orders, and customer information.
Prepare estimates, service documentation, and customer correspondence as needed.
Assist with invoicing support, data entry, and filing.
Coordinate communication between service, sales, and operations departments.
Generate reports and track service metrics when requested.

Warehouse & Operational Support:

Assist with receiving, organizing, and tracking inventory related to service operations.
Prepare materials and equipment for scheduled service calls.
Coordinate parts ordering and availability for upcoming jobs.
Maintain a clean, organized, and safe warehouse environment.
Support inventory counts and material management activities.

Qualifications:

Previous experience in service coordination, dispatching, customer service, administrative support, or a related role preferred.
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Ability to remain calm and professional in a fast-paced environment.
Proficiency with Microsoft Office, Google Workspace, and scheduling or service management software.
Strong attention to detail and problem-solving skills.
Ability to work independently and collaboratively within a team.
Experience in construction, security, low-voltage systems, HVAC, electrical, or service-based industries is a plus.

Desired Traits:

Customer-first mindset.
Strong sense of urgency and follow-through.
Dependable, proactive, and adaptable.
Excellent time management and prioritization skills.
Positive attitude and professional demeanor.

Physical Requirements:

Ability to occasionally lift and move materials up to 40 pounds.
Ability to spend time at a desk using a computer and phone.
Ability to move throughout warehouse and office areas as needed.

Benefits:

Competitive pay based on experience.
Paid time off and company holidays.
Opportunities for growth and advancement.
Supportive team environment.
Ongoing training and professional development.

About Control Freaks Hawaii:

At Control Freaks Hawaii, we’ve been geeking out over wires, waves, and wow-worthy tech for over 21 years. We design and install smart home and commercial systems that make people say, “Wait… you can do that?” We handle everything from lighting control to full-blown AV systems, automation, networking, and electrical work—basically, if it powers your space or makes it smarter, we’re on it. And yes, we service all Hawaiian islands (so whether you're in Waikiki, Waimea, or somewhere only Google Earth can find, we’ve probably been there with a ladder and a tablet). Our team is a tight-knit bunch of creative problem-solvers who take pride in doing epic work—and having a good laugh while we’re at it. We believe in craftsmanship, clear communication, and knowing exactly how many zip ties it takes to achieve cable management nirvana. If you love turning chaos into clean installs, obsess over the little details, and want to work with a company that values talent over titles—welcome to your people.

Quick Apply

Refine Your Search

service scheduling coordinator jobs in wailuku, hi

Service Coordinator

Patient Care Coordinator (PCC)

Office Coordinator, Maui (Full Time or Part Time)

Administrative Coordinator

Medical Front Desk Patient Services Coordinator

Service Scheduling Coordinator

Administrative Coordinator/ Specialist

Client Care Coordinator, Full-Time, Wailuku, Maui

Pathway Coordinator - Cat & Small Animal Focus

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