Top 6165 Customer experience manager Jobs in Waldorf, Md

Call Center Manager
Confidential —Rose Hill, VA
- $70,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid training
- Paid holidays
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9d
Multifamily Community Manager southeast DC
CIH Properties, Inc. —Washington, DC
- $75,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Team management
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
3d
Assistant Property Manager
Beacon Communities LLC —Clinton, MD
- Full-time
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Health savings account
- Paid holidays
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8d
Senior Systems Administrator (Lead)
Empower AI Inc. —Arlington, VA
- $147,000 - $227,520 a year
- Full-time
- Computer Science
- Research
- Office
Regional Operations Manager - Washington D.C.
OPENLANE —Washington, DC
- $65,000 - $70,000 a year
- Full-time
- Remote
- Mid-level
- Driver's License
- Continuous improvement
- Paid parental leave
- Health savings account
Quick Apply
13d
Operations Manager
Amico Lane —Washington, DC
- Up to $85,000 a year
- Full-time
- Hybrid work
- Google Workspace
- 7 years
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Property Manager, Meridian on First
Paradigm Companies —Washington, DC
- $80,000 - $95,000 a year
- Weekends as needed
- Microsoft Outlook
- Sales
- Customer service
- Free parking
- Health savings account
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Assistant Scale House Manager
CHARLES COUNTY GOVERNMENT —Waldorf, MD
- $60,060.20 - $105,105.59 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Customer Support Manager
Kalibri Labs —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Program Manager
U.S. Customs and Border Protection —Washington, DC
- $169,279 - $197,200 a year
- Online Application
- Remote
- Psychiatry
- English
- Office
- Paid holidays
- Health insurance
2d
Service Center Warehouse Inbound Manager - New Operation Site
Graybar Electric Company, Inc. —Brandywine, MD
- $82,000 a year
- Full-time
- Mid-level
- Forklift
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
Program Manager III (So. MD Food Bank), (1272)
Catholic Charities of the Archdiocese of Washington —Waldorf, MD
- $76,921 a year
- Full-time
- Clean driving record
- Inventory management
- Customer service
- AD&D insurance
- Paid holidays
General Manager
Ourisman Volkswagen of Waldorf —Waldorf, MD
- $200,000 - $300,000 a year
- Full-time
- Dealership
- Inventory management
- Analysis skills
- Paid holidays
- Disability insurance
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Center Manager
Edenbridge Health Llc —Washington, DC
- $100,000 - $110,000 a year
- Full-time
- Microsoft Outlook
- Current TB test
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Operations Manager
Amazon.com Services LLC —Upper Marlboro, MD
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Contact Center Manager
ARLINGTON COMMUNITY FEDERAL CREDIT UNION —Alexandria, VA
- $92,630 - $108,977 a year
- Hybrid work
- Finance
- Analysis skills
- Supervising experience
- Profit sharing
- Paid holidays
Quick Apply
3d
Warehouse Manager - Federal Customer
Dell Technologies —McLean, VA
- $186,065 - $240,790 a year
- Full-time
- Mid-level
- Forklift
- Warehouse
3d
Customer Experience, Program Manager | Northeast Region
iRhythm Technologies, Inc. —Washington, DC
- $115,000 - $149,000 a year
- Full-time
- Remote
- Up to 50% travel
- Master's degree
- Bachelor's degree
Quick Apply
10d
Manager Store - Store Admin
Giant Food —Waldorf, MD
- $68,640 - $85,800 a year
- Marketing
- Mid-level
- Finance
- Paid parental leave
- Health insurance
13d
Area Manager
Placemakr —Washington, DC
- $150,000 - $160,000 a year
- Full-time
- 18 years or older
- Customer service
- 3 years
- Paid parental leave
- Health insurance
Quick Apply

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customer experience manager jobs near waldorf, md

Call Center Manager

Confidential
Rose Hill, VA

Quick Apply

Job Details

Full-time
$70,000 - $95,000 a year
9 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Managing teams in a customer support role
Frontline customer support management
Team development
Bachelor's degree
Business Administration
Business
Call center management

Full Job Description

We’re seeking an experienced and driven Customer Service Manager who is looking for an opportunity to make a meaningful impact and grow their career. This is a confidential search, and additional company details will be shared with selected candidates during the interview process.

This is an opportunity to join a growing, service-focused organization where customer experience matters, teams are supported, and strong leaders have the ability to make a real impact. If you’re passionate about developing people, improving processes, and creating exceptional customer interactions, we’d love to connect.

What We Offer:

Competitive compensation based on experience - Salary plus weekly incentives!
Full benefits including; Health, dental, and vision benefits.
Paid time off and paid holidays.
401(k) with company match.
Career growth and advancement potential.
A collaborative, team-oriented culture built on accountability, professionalism, and customer care.

Responsibilities:

Lead and support the customer service team to deliver an exceptional customer experience.
Serve as a key resource for customer concerns, escalations, and service resolution.
Develop and implement customer service processes and best practices to drive consistency and efficiency.
Partner closely with sales and service teams to ensure customer expectations are me.t
Monitor customer satisfaction and identify opportunities to improve retention and loyalty.
Coach, mentor, and develop team members to support individual and team success.
Establish performance expectations and promote accountability across the department.
Manage multiple priorities in a fast-paced environment while maintaining service excellence.
Track and communicate team performance and operational results.

Qualifications:

Bachelor’s degree in Business Administration or a related field preferred.
Five (5)+ years of customer service leadership or management experience.
Proven ability to lead, motivate, and develop high-performing teams.
Strong communication, interpersonal, and problem-solving skills.
Ability to prioritize effectively and thrive in a fast-paced environment.
Experience supporting customer-facing operations and resolving escalated issues.
Experience with customer service platforms and business systems preferred.
Service industry, inside sales, or order management experience is a plus.
High level of professionalism, accountability, and customer focus.

Ready to Join a Team That Values Great Leadership? If you’re an experienced customer service professional looking for long-term growth, the opportunity to build strong teams, and the ability to make a meaningful impact, we’d love to hear from you.

Pay: $70,000.00 - $95,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Application Question(s):

Do you have any call center ecperience in any of the following residential industries: HVAC, plumbing, electrical, solar, roofing, windows and doors, remediation? (Please provide details)

Experience:

Call center management: 5 years (Required)
ServiceTitan: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in waldorf, md

Call Center Manager

Multifamily Community Manager southeast DC

Assistant Property Manager

Senior Systems Administrator (Lead)

Regional Operations Manager - Washington D.C.

Operations Manager

Property Manager, Meridian on First

Assistant Scale House Manager

Customer Support Manager

Program Manager

Service Center Warehouse Inbound Manager - New Operation Site

Program Manager III (So. MD Food Bank), (1272)

General Manager

Center Manager

Operations Manager

Contact Center Manager

Warehouse Manager - Federal Customer

Customer Experience, Program Manager | Northeast Region

Manager Store - Store Admin

Area Manager

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