Top 407 Services program manager Jobs in Walla Walla, Wa

Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
Psychologist 4 -2164 - (WSP)
State of Washington Dept. of Corrections —Walla Walla, WA
- $147,036 - $197,796 a year
- Full-time
- Background check
- Current TB test
- Ability to walk for extended periods
- Paid training
- Wellness program
Polysomnographer - Sleep Laboratory
Providence Health and Services —Walla Walla, WA
- $29.56 - $45.88 an hour
- Full-time
- Hospital
- BLS Certification
- Laboratory experience
- Paid parental leave
- Paid holidays
20h
Dental Hygienist
Walla Walla Dental Care —Walla Walla, WA
- $51 - $70 an hour
- Full-time
- CPR Certification
- Dental office
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
Veterinary Office Manager
Mill Creek Veterinary Hospital (Walla Walla, WA) —Walla Walla, WA
- $26 - $28 an hour
- Full-time
- Mid-level
- Supervising experience
- Mentoring
- Continuing education credits
- Health insurance
18h
Product Support Representative - Harvesting Heads
Tigercat Industries —Washington State
- $95,000 - $105,000 a year
- Full-time
- Computer literacy
- Mid-level
- Continuous improvement
- AD&D insurance
- Paid holidays
Quick Apply
12d
Assistant State Auditor 1, 2, or 3 (Walla Walla)
State of Washington Auditor's Office —Walla Walla, WA
- $4,406 - $8,583 a month
- Full-time
- Office
- Bachelor's degree
- Accounting
- Paid training
- Wellness program
7d
Receptionist
Providence —Walla Walla, WA
- $17.25 - $25.03 an hour
- 12 hour shift
- Hospital
- Administrative experience
- Fair chance
- Paid parental leave
- Paid holidays
16h
Patient Sitter
Providence —Walla Walla, WA
- $17.25 - $24.00 an hour
- Full-time
- Hospital
- BLS Certification
- Fair chance
- Paid parental leave
- Paid holidays
7d
Patient Scheduler- PAH
Compassus —Walla Walla, WA
- $18.82 - $28.20 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- HIPAA
- Tuition reimbursement
Quick Apply
Senior Director of Community Services
Blue Mountain Action Council —Walla Walla, WA
- $110,000 - $120,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid jury duty
- Paid holidays
Quick Apply
2d
Perkins Program Coordinator
Walla Walla Community College —Walla Walla, WA
- $21.48 - $27.97 an hour
- Part-time
- Background check
- Customer service
- Writing skills
Fairgrounds Manager
Walla Walla County —Walla Walla, WA
- $75,210.46 - $113,955.24 a year
- Weekends as needed
- Background check
- Marketing
- Mid-level
- Wellness program
- Health insurance
Quick Apply
Property Manager
Avenue5 Residential, LLC —Walla Walla, WA
- $29 - $31 an hour
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Digital Project Coordinator
Coffey Communications —Walla Walla, WA
- $30.36 - $40.49 an hour
- Marketing
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
SSVF Case Manager/Outreach Specialist
Blue Mountain Action Council —Walla Walla, WA
- From $27.49 an hour
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
- Paid jury duty
- Paid holidays
Quick Apply
Community Support Specialist
Entrust Community Services —Walla Walla, WA
- $21 - $26 an hour
- Full-time
- Background check
- CPR Certification
- Pass drug screening
Quick Apply
Associate Security Officer
Providence —Walla Walla, WA
- $18.82 - $28.20 an hour
- Per diem
- Spanish
- Hospital
- High school diploma or GED
- Paid parental leave
- Paid holidays
12d
Facilities Maintenance Technician, Senior (Fairgrounds)
Walla Walla County —Walla Walla, WA
- $25.49 - $34.16 an hour
- Online Application
- Background check
- CPR Certification
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Senior Meter and Relay Technician
Pacificorp —Walla Walla, WA
- $74.21 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Commercial driving
- Paid parental leave
- Disability insurance

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services program manager jobs near walla walla, wa

Project Manager

Zimmerman Associates, Inc. -
Washington State

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Job Details

Contract

Qualifications

Customer communication
Healthcare staff management
Regulatory compliance
English
Client relationship development
DoD experience
Bachelor's degree
Project management experience in healthcare
Customer relationship management
Client management
Relationship management
Managing projects
Business operations
Call center management
Staffing management

Full Job Description

Zimmerman Associates, Inc. is preparing for an exciting federal contract opportunity and is seeking skilled professionals who want to make an impact. This is an onsite employment opportunity. The Project Manager (PM) will be onsite to monitor the daily operations of staff.

The PM shall be responsible for leading and overseeing all program components within a government customer’s Call Center environment, including distributing work, managing, and supervising all contract personnel supporting the contract. The PM is responsible for initiating and planning all projects, assigning and managing resources required to perform and deliver quality services. The PM will oversee start-up and transition activities, review and complete project deliverables, and monitor productivity while ensuring quality performance of all contract personnel. The PM will maintain a close and professional working relationship with the government client.

Role and Responsibilities

Execute, monitor, and oversee contract staff, ensuring personnel perform in accordance with the Statement of Work (SOW), and provide the client with weekly status updates.
Oversee contract personnel work requirements. Coordinate staff onboarding and offboarding with the COR, collect and report staff absences, review time reporting, and remain available to meet with the client and its representatives.
Provide daily time and attendance reports for Appointing and Referral Management contract staff.
Direct employees regarding worksite administrative requirements, including work hours, dress code, and performance standards such as accuracy, timeliness, and productivity.
Establish and maintain a training program that supports QASP requirements and adjust training plans based on contract needs.
Provide coaching, counseling, and disciplinary actions as needed, while communicating job expectations and enforcing policies and procedures.
Interface regularly through one-on-one meetings, telephone calls, email, and/or teleconferences to promote open, two-way communication with employees and Government representatives.
Conduct ongoing quality and productivity reviews using production logs, quality audits, training surveys, and client feedback.
Provide regular feedback to staff regarding performance against established standards and address performance deficiencies when necessary.
Prepare reports and presentations and present results to senior leaders, managers, clients, professional organizations, and other stakeholders.
Proactively manage any MHS GENESIS-related issues.
Continuously monitor call queues to ensure adequate staffing coverage and maintain caller wait times of no more than 15 minutes.
Brief the customer weekly on metrics and staff attendance.
Prepare to implement proactive booking within six (6) months of contract award. Develop and provide a timeline and implementation plan designed to achieve proactive booking with minimal disruption to call queue operations. During the transition period, ensure call queue wait times remain below 15 minutes.
Maintain accountability for all customer-furnished equipment issued to contract staff and establish a system to track all equipment.
Respond to client inquiries within one hour. For contingency operations, meet client requests within one hour of receipt.

Qualifications and Experience Requirements

U.S. Citizen.
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
Minimum of five (5) years of experience working in the healthcare industry.
Minimum of two (2) years of experience serving in a Project Manager role.
Minimum of three (3) years of experience serving as a Subject Matter Expert (SME) in Project Management supporting the Department of Defense (DoD).
Strong oral and written communication skills, with the ability to read, write, speak, and understand English.
In-depth knowledge of the regulatory framework governing healthcare systems, including healthcare operations, workflow design, and organizational strategy.
Demonstrated leadership competencies.
Understanding of group dynamics and relationship management.
Demonstrated experience planning, directing, and coordinating the work activities of call center and referral management personnel.

ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran’s status or any other legally protected status

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Refine Your Search

services program manager jobs in walla walla, wa

Project Manager

Psychologist 4 -2164 - (WSP)

Polysomnographer - Sleep Laboratory

Dental Hygienist

Veterinary Office Manager

Product Support Representative - Harvesting Heads

Assistant State Auditor 1, 2, or 3 (Walla Walla)

Receptionist

Patient Sitter

Patient Scheduler- PAH

Senior Director of Community Services

Perkins Program Coordinator

Fairgrounds Manager

Property Manager

Digital Project Coordinator

SSVF Case Manager/Outreach Specialist

Community Support Specialist

Associate Security Officer

Facilities Maintenance Technician, Senior (Fairgrounds)

Senior Meter and Relay Technician

I want to receive the latest job alert for services program manager in walla walla, wa

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