Top 293 It help desk Jobs in Walnut Creek Ca

IT Helpdesk Technician
Boomerang Healthcare —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
IT Help Desk I
Heat and Control, Inc. —Hayward, CA
- Email
- Office
- Travel
- In-person
- Paid holidays
- Health insurance
IT Support Engineer
ASHBY LUMBER CO INC —Concord, CA
- $80,000 - $105,000 a year
- Google Workspace
- Mid-level
- Windows
- Profit sharing
- Health savings account
Quick Apply
Help Desk Specialist
Forward Design Build —San Leandro, CA
- $35.82 - $41.10 an hour
- Temporary
- Mid-level
- Analysis skills
- In-person
- Relocation assistance
- Health insurance
Quick Apply
9d
Desktop Technician
SA Technology —San Ramon, CA
- Computer Science
- 5 years
- Research
Quick Apply
Technical Support Specialist
Chevron Federal Credit Union —Concord, CA
- $27.73 - $38.13 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Field IT Support Technician
California Automotive Retailing Group, Inc —Dublin, CA
- $6,500.00 - $7,333.33 a month
- Full-time
- Dealership
- Mid-level
- Driver's License
- Paid training
- AD&D insurance
Quick Apply
IT Consultant (IT Help Desk Consultant)
Jones IT —San Francisco, CA
- $70,304 - $72,804 a year
- Full-time
- Mid-level
- Fair chance
- 1 year
- Commuter assistance
Quick Apply
IT Support Specialist
LiveKit —San Francisco, CA
- $130,000 - $155,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Dental insurance
- Vision insurance
IT Field Technician (Bay Area)
Xantrion —Lafayette, CA
- $45,000 - $55,000 a year
- Full-time
- Office
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Facilities Support
Unitek College Of Nursing —Concord, CA
- $25 - $28 an hour
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Senior IT Support Technician
Form Energy, Inc —Berkeley, CA
- $40.60 - $50.80 an hour
- Full-time
- Hybrid work
- Google Workspace
- Windows
- Mentoring
- Paid parental leave
- Relocation assistance
Quick Apply
Technology Support Technician
Oliver Worldclass Labs —San Ramon, CA
- $26.30 - $31.67 an hour
- Part-time
- Mid-level
- Windows
- Organizational skills
- 401(k)
- Employee discount
Quick Apply
5d
IT Support Specialist, Level 1
Modus Advanced, Inc. —Livermore, CA
- $30 - $40 an hour
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Dental insurance
Quick Apply
10d
Desktop Support
Atomic Machines —Emeryville, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
Desktop Support Analyst
LIFELONG MEDICAL CARE —Berkeley, CA
- $24 - $28 an hour
- Full-time
- Mid-level
- Windows
- 3 years
Quick Apply
IT Technician
Definitive Networks, Inc. —Pleasanton, CA
- $75,000 - $90,000 a year
- Full-time
- Azure
- Customer service
- English
- Paid training
- Paid holidays
Quick Apply
IT Support Technician
Netrique —Dublin, CA
- Email
- Computer Science
- Mid-level
- Windows
Operations and Systems Tech II
Partnership HealthPlan of California —Fairfield, CA
- $36.00 - $45.01 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
Technology Systems Administrator
Bishop Wisecarver Corporation —Pittsburg, CA
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- 401(k) matching
Quick Apply

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IT Helpdesk Technician

Boomerang Healthcare -
Walnut Creek, CA

Apply Now

Job Details

Full-time
$27 - $35 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Network troubleshooting
IT user and group management
Laptop (troubleshooting support)
In-person customer service
Windows
High school diploma or GED
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Managing projects
Desktop administration
Ticketing system technical support

Full Job Description

The IT Help Desk technician will be mainly responsible for managing the help desk ticketing system. Other duties will include inventory control and management, shipping and packing, answering the emergency help-desk phone line, assisting with Tier 1 ticket resolution, and assisting the IT team in projects and daily operations as needed. Customer service skills are a must as this role will have direct interaction with our internal staff/customers The overall majority of the help desk technician’s job duties and responsibilities will be conducted at the Walnut Creek office location; however, travel will be required from time to time.

Onsite role in Walnut Creek

RESPONSIBILITIES:

Help and assist IT staff as needed
Respond to technical requests by phone, email, or ticketing system as needed to maintain SLAs and Help Desk coverage
Track statistics on issue and problem resolutions
Work with systems and network teams to resolve customer issues
Answer help desk phone line and triage issues as needed
Ensure duties are delegated properly and tasks are complete on time
Asset management, shipping and tracking

QUALIFICATIONS:

EDUCATION:

Highschool Diploma or GED.
A+ Certification (nice, but not required)

REQUIREMENTS:

Excellent Customer Service
1 year in IT
Citrix Xen Desktop experience (nice but not required)
Familiarity with cloning/imaging software for desktops/laptops
Hands on experience providing level 1 support
Basic knowledge of Active directory or similar user management technology
Ability to quickly diagnose technical problems in person or remote
ability to manage multiple projects
Ability to lift 50 pounds
Understanding of general networking administration and Windows-based PC troubleshooting
Ability to manage/administer ticketing systems
Mac experience nice, but not required
Windows Operating Systems knowledge
Understanding of basic hardware (Laptop/Desktop/hardware peripherals)

COMPENSATION RANGE:

$27.00- $35.00 per hour

All compensation ranges are posted based on internal equity, job requirements, experience and geographical locations.

WE OFFER:

Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)
401(K) Plan with Employer Matching
License & Tuition Reimbursements
Paid Time Off
Holiday Pay
Employee Perks and Discount Programs
Competitive Salaries!

ABOUT US:

Boomerang Healthcare is a leader in cutting-edge pain management techniques and rehabilitation programs that set the standard in holistic approaches for managing chronic pain. Our doctors are nationally known experts in the field and are deeply involved in clinical research focused on developing the treatment solutions of tomorrow.

Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.

Monday through Friday, 8am - 5pm

Apply Now

Refine Your Search

it help desk jobs in walnut creek ca

IT Helpdesk Technician

IT Help Desk I

IT Support Engineer

Help Desk Specialist

Desktop Technician

Technical Support Specialist

Field IT Support Technician

IT Consultant (IT Help Desk Consultant)

IT Support Specialist

IT Field Technician (Bay Area)

Facilities Support

Senior IT Support Technician

Technology Support Technician

IT Support Specialist, Level 1

Desktop Support

Desktop Support Analyst

IT Technician

IT Support Technician

Operations and Systems Tech II

Technology Systems Administrator

I want to receive the latest job alert for it help desk in walnut creek ca

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