Top 124 Member services representative Jobs in Walton, Ny

Member Service Rep - Walton
Sidney Federal Credit Union —Walton, NY
- $16.86 - $21.08 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
13d
Teller
Community Financial System, Inc. —Walton, NY
- $16.50 - $21.53 an hour
- 18 years or older
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
2d
Relationship Banking Representative
Community Financial System, Inc. —Walton, NY
- $18.25 - $24.71 an hour
- Hybrid work
- 18 years or older
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
2d
Contact Center Representative 1
Sidney Federal Credit Union —Sidney, NY
- $19.39 - $24.24 an hour
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
2d
Care Manager
LIFEPlan CCO NY LLC —Oneonta, NY
- $27 - $29 an hour
- Weekends as needed
- Hybrid work
- Nursing
- RN License
- Public speaking
- Work from home
- Flexible schedule
Quick Apply
Helicopter Pilot
Air Methods —Sidney, NY
- $82,900 - $93,251 a year
- Full-time
- Military
- Trade school
- Senior level
- AD&D insurance
- Disability insurance
Customer Service Representative - State Farm Agent Team Member
Rose Smith - State Farm Agent —Sidney, NY
- $38,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
Quick Apply
Customer Service Representative
USA Custom Pad Corp —Sidney, NY
- $17 - $22 an hour
- Overtime
- Inventory management
- Customer service
- Basic math
- Health insurance
- Paid time off
Quick Apply
14d
Relationship Banking Representative Rotating
Community Financial System, Inc. —Oneonta, NY
- $18.25 - $24.71 an hour
- Hybrid work
- 18 years or older
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Client Services Representative
Cetera Financial Group —Rockland, NY
- $20.54 - $27.46 an hour
- Full-time
- Microsoft Excel
- Marketing
- Office
- Paid parental leave
- Paid holidays
Human Resources Associate
Hartwick College —Oneonta, NY
- $58,000 - $62,500 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Basic math
- Health insurance
- Tuition reimbursement
Quick Apply
Account Representative - State Farm Agent Team Member
John Cook - State Farm Agent —Oneonta, NY
- $60,000 - $80,000 a year
- Full-time
- Office
- Children
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Student Success Coach
Hartwick College —Oneonta, NY
- $57,600 a year
- Weekends as needed
- Background check
- Customer service
- Mid-level
- Health insurance
- Tuition reimbursement
Quick Apply
Customer Service Representative
Mirabito Energy Products Energy Division —Sidney, NY
- $18 - $21 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Trade school
Salon Sales Associate
ZOOM TAN INC —Oneonta, NY
- From $16.50 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
12d
Plan Writer
The Arc Otsego —Oneonta, NY
- $22 an hour
- Overtime
- Experience working with individuals with developmental disabilities
- Clean driving record
- Microsoft Excel
Direct Support Professional - Day Hab
The Arc Otsego —Oneonta, NY
- $38,480 a year
- Overtime
- CPR Certification
- Clean driving record
- Microsoft Excel
Vocational Specialist
The Arc Otsego —Oneonta, NY
- $38,480 a year
- Overtime
- Clean driving record
- Microsoft Excel
- Computer literacy
Employment Specialist
The Arc Otsego —Oneonta, NY
- $20 - $22 an hour
- Overtime
- Clean driving record
- Bachelor of Science
- Writing skills
Financial Aid Counselor
Hartwick College —Oneonta, NY
- $27 - $29 an hour
- Weekends as needed
- Background check
- School experience
- High school
- Loan repayment program
- Health insurance
Quick Apply

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Member Service Rep - Walton

Sidney Federal Credit Union -
Walton, NY

Quick Apply

Job Details

Full-time
$16.86 - $21.08 an hour
13 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Opportunities for advancement
Retirement plan

Qualifications

Basic math
High school diploma or GED
Productivity software

Full Job Description

Since 1949, Sidney Federal Credit Union (SFCU) has been committed to helping people achieve financial success and strengthening the communities we serve. What began as a small member-owned cooperative in Sidney, New York, has grown into a trusted financial institution with more than $1 billion in assets and a presence across New York.

At SFCU, we believe great member experiences start with great employees. We’re building a workplace where people can grow, contribute, collaborate, and build meaningful careers while making a positive impact on our members and communities.

When you join SFCU, you become part of a team that values service, innovation, professional growth, and relationships. Whether you’re helping members reach important financial milestones, improving processes, developing new solutions, or supporting the teams who serve our members, your work matters.

The Member Service Representative (MSR) serves as the first point of contact for members, providing exceptional service and support through transactions, inquiries, and product recommendations. The MSR promotes credit union products and services that meet member needs while ensuring accuracy, confidentiality, and a positive member experience. This role embodies the philosophy of Sales as a Service, where meaningful conversations and trusted guidance help members improve their financial well-being.

Key Responsibilities

Greet members in a courteous, professional manner and assess their needs to provide appropriate solutions.
Perform a variety of basic transactions including deposits, withdrawals, loan payments, account transfers, and check cashing.
Perform more in-depth transactions such as issuing debit and credit cards, processing wire transfers, open certificates, assisting with fraud disputes, address changes, and resolving complex account issues.
Balance cash drawer daily and adhere to cash handling and security procedures.
Respond to member inquiries regarding account balances, transaction history, product information, rates, and policies.
Educate members on digital/online banking tools and services.
Identify opportunities to cross-sell or refer products and services that benefit the member and correspond with our key results.
Educate members on current fraud scams, suspicious activity, and digital safety best practices. Be alert to red flags and take proactive steps to protect members and the credit union.
Maintain compliance with credit union policies, procedures, and applicable laws and regulations.
Support a culture of accountability, continuous improvement, and professional growth.
Promote and support the credit union's service culture, sales-as-a-service philosophy, and community engagement initiatives.
Collaborate with teammates to achieve individual and branch goals while upholding our values-driven culture.
Must meet all SLA (Service Level Agreement) requirements set forth for response time, follow-through, resolution of member needs, and sales goals.
Perform other related duties as assigned.

Required Qualifications

High school diploma or GED required.
Experience handling in-depth financial transactions or willingness to learn through training.
Strong interpersonal and communication skills.
Ability to work accurately with figures and perform basic math functions.
Must be dependable, flexible, and detail oriented.
Team-focused, accountable, and committed to member success.
Working knowledge of Microsoft Office and digital platforms.
Ability to remain in a stationary position for extended periods.
Frequent standing, sitting, walking, and use of office equipment.
May occasionally need to lift up to 25 pounds.

Preferred Qualifications

Prior customer service, retail, or banking experience preferred.

Work Schedule

Full-time or part-time position with availability during all branch hours, including Saturdays.
May be required to open or close the branch and provide additional coverage when leadership is unavailable.

Benefits: The SFCU Difference

We’re committed to providing a rewarding employee experience and a competitive total rewards package that supports your wellbeing, financial future, and professional development. Depending on position and eligibility, benefits and opportunities may include:

Competitive compensation
Generous paid time off
Comprehensive medical, dental, and vision coverage
Retirement savings benefits
Professional development and career growth opportunities
Financial wellness resources
Employee recognition programs
Community involvement opportunities
Wellness initiatives and employee assistance resources

Ready to build a career with purpose? Join SFCU and help us make a lasting difference for our members, our communities, and one another.

SFCU is an equal opportunity employer. It is the policy of SFCU to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, creed, gender, marital status, sexual orientation, national origin, or citizenship, age, genetic predisposition or carrier status, gender identity or expression, disability, military or veteran status, sexual or reproductive health decisions, traits historically associated with race and/or any other status or characteristic protected by law.

Quick Apply

Refine Your Search

member services representative jobs in walton, ny

Member Service Rep - Walton

Teller

Relationship Banking Representative

Contact Center Representative 1

Care Manager

Helicopter Pilot

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Relationship Banking Representative Rotating

Client Services Representative

Human Resources Associate

Account Representative - State Farm Agent Team Member

Student Success Coach

Customer Service Representative

Salon Sales Associate

Plan Writer

Direct Support Professional - Day Hab

Vocational Specialist

Employment Specialist

Financial Aid Counselor

I want to receive the latest job alert for member services representative in walton, ny

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