Top 788 Customer experience manager Jobs in Warner Robins, Ga

Luxury Guest Services Manager - $80k Base Salary
Evolution Parking & Guest Services —Georgia
- $80,000 a year
- Weekends as needed
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
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Property Manager
Pennrose —Warner Robins, GA
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Flexible schedule
Practice Manager, Operations
Heartland Dental —Warner Robins, GA
- Full-time
- Dental office
- Current TB test
- HIPAA
- Paid holidays
- Health insurance
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Office Manager
ServiceMaster of Middle GA —Warner Robins, GA
- $45,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Paid time off
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Co Manager
Books-a-Million, Inc. —Warner Robins, GA
- Full-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
Property Manager
Gateway Management Company —Warner Robins, GA
- Full-time
- Sales
- Mid-level
- Office
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12d
Logistics Manager
Anchor Glass —Warner Robins, GA
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
Assistant Deli/Food Service Manager
Buc-ee's —Warner Robins, GA
- $37 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Plant Manager
Vulcan Materials Company —Macon, GA
- Full-time
- Human resources
- Recruiting
- Senior level
- Health savings account
- Paid holidays
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Field Account Executive (Territory Manager) - Macon
Culligan Quench —Macon, GA
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Driving
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Website Order Processing Manager
Dickey Farms —Musella, GA
- $16 - $24 an hour
- 8 hour shift
- Microsoft Excel
- Inventory management
- Research
- Paid holidays
- Health insurance
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Field Reimbursement & Payer Relations Manager - Remote
Avanos Medical —Georgia
- $135,000 - $157,000 a year
- Full-time
- Up to 50% travel
- HIPAA
- Bachelor's degree
- Health insurance
- 401(k) matching
Senior Account Manager - Industrial Machinery, Aftermarket Segment
Nordson —Georgia
- Online Application
- Remote
- 5 years
- Microsoft Office
- Travel
Senior Engineering Team Lead
Thermo Systems LLC —Georgia
- $140,000 - $150,000 a year
- Full-time
- Up to 50% travel
- Bachelor of Science
- Travel
- Travel reimbursement
- Tuition reimbursement
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Automotive Service Lane Manager
Five Star Chevrolet Cadillac Buick GMC —Warner Robins, GA
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Paid training
- Disability insurance
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11d
Automotive Sales Manager
Five Star Automotive Group —Warner Robins, GA
- Full-time
- Clean driving record
- Management
- Dealership
- Paid training
- Disability insurance
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8d
Program Manager
THE METHODIST HOME FOR CHILDREN AND YOUTH —Macon, GA
- $54,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Business Development & Federal Projects Manager
Elite Recruiting & Consulting Services —Macon, GA
- Full-time
- 7 years
- Marketing
- Travel
- Travel reimbursement
- Health insurance
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Auto Service & Sales Manager/Service Advisor/Tire Sales
Raffield Tire-Master —Warner Robins, GA
- $55,000 - $100,000 a year
- Full-time
- Mechanic experience
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Paralegal/Case Manager for Personal Injury Attorney - Macon Office
Kenneth S. Nugent, PC —Macon, GA
- Full-time
- Customer service
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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Luxury Guest Services Manager - $80k Base Salary

Evolution Parking & Guest Services -
Georgia

Quick Apply

Job Details

Full-time
$80,000 a year

Benefits

Opportunities for advancement

Qualifications

Mid-level
Organizational skills
Communication skills

Full Job Description

Job Summary

The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships.

Essential Responsibilities

Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.
Work with the Supervisor frequently to stay close to the operation.
Work at the busiest times including evenings, weekends, holidays while properly leading the team.
Track hotel parking validations for reimbursement and integrity purposes.
Understand and drives business metrics and performance measurements to ensure effectiveness, high performance, and compliance.
Demonstrate the ability to positively move the metrics for forecasting, productivity, claims, guest service and turnover.
Understand the contractual agreement with the hotel and recognize ways to maximize additional revenue opportunities for both Evolution and the client.
Understand the client’s service standards, motto, values, and hotel "lingo" while incorporating Evolution’s core values.
Develop cohesive working relationships with the client’s employees.
Understand what objectives are important to the client and ensures the entire team is focused on exceeding expectations.
Treat clients, team members and third-party vendors with courtesy, respect, and dignity.
Practice preventative safety procedures daily as set forth by Evolution and the client.
Report all claims, accidents, and incidents to HR (Human Resources) and the Area/Regional VP immediately, while handling appropriately, with urgency, care, and concern.
Meet the required Quality Assurance shop thresholds for completion and scores as outlined in the QA Performance policy and audit.
Manage uniform and ticket inventory.
Work with the Area/Regional VP to forecast and plan for seasonal variances in business to ensure proper staffing levels.
Adhere to Evolution’s employment and payroll policies and procedures to limit exposure to employment claims and litigation.
Review and submit completed and accurate payroll to Corporate on a bi-weekly basis and not to exceed 50% of weekly revenue.
Work with the Talent Acquisition team to recruit new talent that can be future leaders at Evolution.
Ensure that each new team member is fully onboarded in our HRIS and fully trained prior to working on the ramp.
Recognize exceptional performance and provides opportunities for top performers to learn and grow.
Identify high performing team members for Crescendo Academy and Crescendo Leadership developmental Programs.
Other duties as assigned.

Minimum Education Required

Associates Degree, High School Diploma or GED required, or relevant working experience.
Understanding of general business practices including accounting, human resources, and customer service.

Minimum Experience Required

Experience in valet parking.
Valid US Drivers License.
2+ years in a management position.
Experience with HRIS platforms, such as ADP.
Experience with Customer Service.

Skills Required

Strong customer service and client relationship skills.
Excellent oral and written communication skills.
Strong technology proficiency.
Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
Ability to collaborate effectively and work as part of a team.
Exceptional attention to detail and able to multitask in a fast paced, deadline driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

#132

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Refine Your Search

customer experience manager jobs in warner robins, ga

Luxury Guest Services Manager - $80k Base Salary

Property Manager

Practice Manager, Operations

Office Manager

Co Manager

Property Manager

Logistics Manager

Assistant Deli/Food Service Manager

Plant Manager

Field Account Executive (Territory Manager) - Macon

Website Order Processing Manager

Field Reimbursement & Payer Relations Manager - Remote

Senior Account Manager - Industrial Machinery, Aftermarket Segment

Senior Engineering Team Lead

Automotive Service Lane Manager

Automotive Sales Manager

Program Manager

Business Development & Federal Projects Manager

Auto Service & Sales Manager/Service Advisor/Tire Sales

Paralegal/Case Manager for Personal Injury Attorney - Macon Office

I want to receive the latest job alert for customer experience manager in warner robins, ga

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