Top 338 Client manager Jobs in Warren, Nj

Customer Success Specialist
MASTERCOOL, INC —Randolph, NJ
- $23 - $25 an hour
- Full-time
- ERP systems
- Research
- Mid-level
- Paid holidays
- 401(k)
Quick Apply
Client Success Manager
Preferred Business Systems, Inc. —Whippany, NJ
- From $60,000 a year
- Full-time
- Background check
- Up to 50% travel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Specialist
Emmi Dessert USA —Kenilworth, NJ
- $70,000 a year
- Full-time
- Customer service
- ERP systems
- English
- Health savings account
- Health insurance
Quick Apply
Customer Service Manufacturing Sales Representative
Yespac —Somerville, NJ
- $19 - $25 an hour
- Overtime
- Bilingual
- Spanish
- Microsoft Excel
Quick Apply
12d
Pre-Litigation Paralegal / Case Manager
Affinity Injury Law —Lyndhurst, NJ
- $55,000 - $75,000 a year
- Full-time
- Spanish
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
4d
Senior Specialist, Partner Experience
Brother International Corporation —Bridgewater, NJ
- $90,000 - $110,000 a year
- Hybrid work
- Marketing
- Research
- Office
Client Relationship Manager
Berkowsky and Associates, Inc. (Design | Construction | Project Management) —Cranbury, NJ
- $60,000 - $80,000 a year
- Full-time
- CRM software
- Marketing
- Mid-level
- Profit sharing
- Disability insurance
Quick Apply
Network Success Specialist - Madison, NJ
Anywhere Real Estate —Madison, NJ
- Full-time
- Microsoft Excel
- Mid-level
- Continuous improvement
Sales Support Specialist
Luxury Wholesale Company —Fairfield, NJ
- $20 - $30 an hour
- Full-time
- Google Workspace
- Mid-level
- QuickBooks
Quick Apply
1d
Associate Account Manager - Entry Level (Non-Sales)
ADP —Parsippany-Troy Hills, NJ
- $18.56 an hour
- Overtime
- Military
- Writing skills
- Organizational skills
- Wellness program
- Disability insurance
1d
Child Care Coordinator
Oliver's Nannies —Millburn, NJ
- $50,000 - $55,000 a year
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Paid time off
Quick Apply
2d
RN II - Oncology Case Manager-REMOTE BASED
Horizon Blue Cross Blue Shield of New Jersey —Hopewell, NJ
- $79,100 - $105,945 a year
- Weekends as needed
- Remote
- Nursing
- Microsoft Outlook
- RN License
- Health insurance
- Dental insurance
RN II, -Oncology Case Manager-REMOTE
Horizon Blue Cross Blue Shield of New Jersey —Hopewell, NJ
- $79,100 - $105,945 a year
- Full-time
- Remote
- Bilingual
- Nursing
- Microsoft Excel
- Health insurance
- Dental insurance
PAHub & Prior Authorization Specialist
Agadia Systems Inc —Parsippany-Troy Hills, NJ
- $90,000 - $120,000 a year
- Full-time
- Remote
- 5 years
- HIPAA
- Analysis skills
Quick Apply
Case Manager - AOTS (G)
Somerset County NJ —Bridgewater, NJ
- $30.05 - $33.65 an hour
- Full-time
- Spanish
- Psychiatry
- Word processing
7d
Major Loss Case Manager (Registered Nurse)
AmTrust Financial Services, Inc. —Princeton, NJ
- $87,600 - $97,000 a year
- Full-time
- Hybrid work
- Spanish
- Nursing
- RN License
- Health insurance
- Dental insurance
Product Lead (Customer Success & Onboarding)
Verisk —Jersey City, NJ
- Full-time
- Hybrid work
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Paid time off
14d
Implementation Consultant I
ADP —Parsippany-Troy Hills, NJ
- $19.33 - $39.23 an hour
- Overtime
- Military
- Writing skills
- High school diploma or GED
- Wellness program
- Disability insurance
Global Sales - Customer Service - Account Executive
Englewood Lab, Inc. —Totowa, NJ
- $70,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
Quick Apply
Client Services Account Manager
Steris —Newark, NJ
- $93,000 - $100,000 a year
- Full-time
- Hospital
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
6d

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Customer Success Specialist

MASTERCOOL, INC
Randolph, NJ

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Paid holidays
401(k)
Paid time off

Qualifications

Spreadsheets
Research
Data-driven problem-solving
Productivity software

Full Job Description

Description:

About Mastercool

Mastercool is a leading manufacturer and distributor of professional automotive service equipment and tools. We are committed to delivering exceptional products and outstanding customer service to our customers and business partners worldwide.

As part of our continued investment in technology, e-commerce, and AI-driven business processes, we are seeking talented individuals who are excited about leveraging modern tools and technology to improve customer experiences and operational efficiency.

Requirements:

Position Summary

Mastercool is seeking a Customer Success & Operations Technology Specialist to support customer inquiries, claims management, order processing, and operational excellence initiatives.

This position combines traditional customer success responsibilities with modern technology, AI-assisted workflows, and continuous improvement efforts. The successful candidate will work extensively with ERP systems, Microsoft Excel, parcel carriers, reporting tools, and emerging AI technologies to improve productivity, enhance customer communication, and streamline business processes.

The ideal candidate is organized, analytical, customer-focused, and excited about leveraging technology to improve efficiency and deliver exceptional service.

This role is an excellent opportunity for someone interested in customer success, operations, AI, business technology, and long-term professional growth.

Key Responsibilities

Customer Inquiry Management

Serve as the primary point of contact for general customer inquiries.
Provide customers with order status, shipping updates, pricing information, and basic product support.
Resolve customer concerns professionally and efficiently.
Coordinate with internal departments to ensure timely issue resolution.
Maintain high customer satisfaction through proactive communication and follow-through.

UPS/FedEx Claims Management

Manage parcel claims involving lost, damaged, or delayed shipments.
Collect supporting documentation, photographs, and shipment information.
Coordinate directly with carriers to resolve claims efficiently.
Maintain accurate claim records and reporting.
Identify trends and opportunities to reduce future claims and improve shipping performance.

Order Processing & Customer Support Operations

Process customer purchase orders accurately and efficiently.
Verify pricing, quantities, shipping methods, and product information.
Maintain customer spreadsheets, reports, and operational tracking documents.
Provide phone support and professionally route incoming customer calls.
Assist with LTL freight inquiries and support dispute resolution activities when necessary.

AI, Technology & Process Improvement

Utilize Claude and other approved AI tools to improve productivity, customer communication, reporting, and operational efficiency.
Identify opportunities to automate repetitive tasks and streamline business processes.
Assist in the development and maintenance of AI-assisted workflows, prompts, templates, and standard operating procedures.
Analyze marketplace data, customer trends, and operational metrics to identify opportunities for improvement.
Support product content enhancement projects using AI-assisted research and content generation tools.
Participate in testing, implementation, and adoption of new software platforms, AI technologies, and digital commerce initiatives.
Assist with data cleanup, reporting improvements, and process optimization projects.
Serve as a technology advocate within the department by helping identify better ways to leverage software, automation, and AI tools.

Analytics & Reporting

Maintain customer service reports, dashboards, and tracking spreadsheets.
Analyze claims data, customer trends, and operational metrics.
Provide recommendations for improving efficiency and customer satisfaction.
Support management with reporting and special projects.
Utilize Excel and technology tools to generate insights and improve decision-making.

Qualifications

Required

Strong computer skills, including Microsoft Excel and other Microsoft Office applications.
Excellent written and verbal communication skills.
Strong attention to detail and organizational abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving skills and willingness to learn new technologies.

Preferred

Experience with UPS, FedEx, parcel claims, or logistics operations.
Experience with ERP systems and order processing platforms.
Experience using AI tools such as ChatGPT, Claude, Microsoft Copilot, Gemini, or similar technologies.
Strong Excel skills including formulas, data analysis, and reporting.
Experience with process improvement or workflow optimization initiatives.
Manufacturing, distribution, or supply chain experience.
Experience working with customer support metrics and performance reporting.
Demonstrated ability to quickly learn and adopt new technologies.

What We Offer

Comprehensive benefits package
Paid time off and holidays
401(k) retirement plan
Career growth and development opportunities
Collaborative and team-oriented work environment

This Position is in the office. Salary Range $23 - $25 an hour

Mastercool Inc. is an Equal Opportunity Employer M/F/Disability/Veteran

Quick Apply

Refine Your Search

client manager jobs in warren, nj

Customer Success Specialist

Client Success Manager

Customer Service Specialist

Customer Service Manufacturing Sales Representative

Pre-Litigation Paralegal / Case Manager

Senior Specialist, Partner Experience

Client Relationship Manager

Network Success Specialist - Madison, NJ

Sales Support Specialist

Associate Account Manager - Entry Level (Non-Sales)

Child Care Coordinator

RN II - Oncology Case Manager-REMOTE BASED

RN II, -Oncology Case Manager-REMOTE

PAHub & Prior Authorization Specialist

Case Manager - AOTS (G)

Major Loss Case Manager (Registered Nurse)

Product Lead (Customer Success & Onboarding)

Implementation Consultant I

Global Sales - Customer Service - Account Executive

Client Services Account Manager

I want to receive the latest job alert for client manager in warren, nj

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