Top 16 E commerce specialist Jobs in Warrendale, Pa

Customer Support Specialist, Part-Time
Skylight —Pittsburgh, PA
- $20 a year
- 8 hour shift
- Hybrid work
- Agile
- Communication skills
- Entry level
Quick Apply
Digital Shelf Content Specialist
Fresh Del Monte Produce Company —Pittsburgh, PA
- Full-time
- Merchandising
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
4d
Marketing Specialist
Nord-Lock Group —Clinton, PA
- $60,000 - $70,000 a year
- Hybrid work
- Marketing
- Mid-level
- Office
- Paid parental leave
- Health insurance
8d
Loyalty Program Manager
SMG Media Group! —Pittsburgh, PA
- Contract
- Data analysis skills
- 11+ years
- Mid-level
- On-the-job training
Quick Apply
5d
Retail Sales Associate
Skechers USA Retail, LLC —Pittsburgh, PA
- $15.00 - $15.91 an hour
- Part-time
- 18 years or older
- Merchandising
- No high school diploma
- On-the-job training
- Flexible schedule
Quick Apply
14d
Facilities & Equipment Maintenance Specialist
Pixartprinting S.p.A. —Warrendale, PA
- Engineering
- Mid-level
- Office
- Health insurance
- Dental insurance
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Manager Industrial Business
Graybar Electric Company, Inc. —Pittsburgh, PA
- From $115,000 a year
- Full-time
- Up to 50% travel
- Customer service
- 5 years
- Profit sharing
- Paid holidays
Quick Apply

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Associate Brand Manager
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Answer in an enthusiastic and friendly fashion; incoming phone calls, emails, and online chat requests to answer customer questions and fulfill orders.
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e commerce specialist jobs near warrendale, pa

Customer Support Specialist, Part-Time

Skylight -
Pittsburgh, PA

Quick Apply

Job Details

Part-time
$20 a year

Qualifications

Live chat
Customer relationship building
Email customer support
Technical support via phone
Phone communication
Slack
Managing clients in a customer support role
Customer engagement
Collaborative technology platforms
Agile
Customer support
CRM system proficiency
Technical support via email
Technical Proficiency
Client interaction via phone calls

Full Job Description

Skylight is a technology startup building the OS of the family. We make Skylight Calendar, the smart calendar loved by millions of families (plus Wired and the Wirecutter). Our latest product is Calendar 2, which just launched to rave reviews.

Our mission is to connect loved ones by creating the world’s simplest products and services that improve family life. Our founders are former venture capitalists and serial entrepreneurs who have scaled this business to $300M+ in annual revenue while being completely bootstrapped and profitable. We get to grow a happy, healthy company focused on making products our customers love without investors breathing down our necks.

Concierge Team PT Agent

We’re hiring Part-Time, Remote Concierge Team Agents in the Greater Pittsburgh Region! We're seeking experienced customer service professionals to join our Customer Service Concierge Team and deliver exceptional support to our Skylight Calendar customers. This role is key to supporting Skylight as we grow and redefine what outstanding customer service looks like for our Calendar customers. As a Concierge Agent, you’ll uphold Skylight’s high standards for customer service, ensuring every interaction reflects the care, expertise, and attention our customers deserve.

Schedule

This is a part-time position and weekly schedules range between 16 to 29 hours.
Our peak seasons are May and November through January, and all team members are expected to work during the weeks of Mother’s Day, Thanksgiving, and Christmas.
The Concierge Team operates seven days a week, from 8 AM to 8 PM EST. Shifts are scheduled in 4- or 8-hour blocks within that timeframe, with at least two days off each week.
Please mark an “X” in the boxes below to indicate your availability. Priority will be given to candidates with the widest availability. Please note that nights and weekends are required.

To be eligible, you must reside in the Greater Pittsburgh, Pennsylvania Region and be available to schedule an in-person interview at our office in Shadyside. In addition you must be available for 1 of 3 of the following training dates:

Sunday, August 30th from 12-4 PM EST
Tuesday, September 1st from 4-8 PM EST
Thursday, September 3rd from 12-4 PM EST

Responsibilities

Provide bespoke, 1-1 customer service for our Skylight Calendar and Frame customers through all phases of their customer journey from purchase to activation to set up and continued use of their devices.
Engage with customers daily through high-volume phone, chat, email, and social media platform interactions. On average, you’ll support 6–8 customers per hour, though volumes may increase to 10–12 per hour depending on the complexity and nature of the inquiries.
Support escalated customer issues involving complex hardware and software challenges with Skylight devices.
Flag any patterns you notice in tickets or customer feedback so the team can stay ahead of emerging issues.
Contribute to project-based work as needed to support team goals and enhance the customer experience.
Ability to meet for in-person work days for team-building with the CS Leadership team and other Skylight employees located in Pittsburgh monthly in our local co-working office.

Who You Are

A highly empathetic, caring customer service professional with a proven ability to communicate clearly and compassionately with customers across omni-channel customer service
A nimble team-player who is comfortable with ambiguity, willing to test and iterate, and operate with autonomy
Collaboratively minded, understanding the interconnected nature of departments in a startup environment
Passionate about technology and energized by fast-paced, constantly evolving products and environments
Excellently organized, with an ability to prioritize time-sensitive tasks and work with efficiency
Strong written and verbal communicator who can convey complex ideas with clarity

Requirements

2+ years of high-volume, front-line customer service experience, with demonstrated ability to manage workload efficiently and proficiency in email, phone, chat, and social media support.
Must have experience with Zendesk or a similar Customer Relationship Management (CRM) system
Exhibits patience and attentiveness when listening to feedback and excels at teaching and guiding others
Strong communication skills across email, phone, and chat, delivering clear, professional, and engaging interactions with customers and team members alike
Previous experience working in an agile startup environment
Demonstrated talent for rapidly mastering new technology and becoming a product expert
A consistent, reliable Wi-Fi connection is required for this role
Must be comfortable working on a Mac and communicating in the Slack platform.
Demonstrated talent for rapidly mastering new technology and becoming a product expert
A consistent, reliable Wi-Fi connection is required for this role

Nice to Have

Experience supporting customers on Social Media platforms such as Meta, Instagram, TikTok, and Reddit through ad comments, posts, and direct messages.
Previous experience working with a direct-to-consumer (DTC) or e-commerce brand.
Experience providing customer support for a technical or digitally connected product.

Benefits

Pay: $20/hr
At Skylight, we care about our team. We offer 64 hours of accrued sick time annually to ensure you have time to rest, recharge, and care for yourself.
Upon hire, you’ll be provided with a loaned laptop and a loaned Skylight Calendar to ensure you have the tools needed to succeed in your role.

Quick Apply

Refine Your Search

e commerce specialist jobs in warrendale, pa

Customer Support Specialist, Part-Time

Digital Shelf Content Specialist

Marketing Specialist

Loyalty Program Manager

Retail Sales Associate

Facilities & Equipment Maintenance Specialist

Manager Industrial Business

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