Bakery
Job Description
Reports To: Bakery Manager
Bakery Cake Decorator
Who we are at Adams
At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.
What we’re looking for
Adams Employees are expected to provide friendly service to our valuable customers, ensuring that each experience reflects the commitment to providing quality products that Adams is known for. For the Cake Decorator, this means taking pride in creating visually appealing and delicious cakes that meet customer expectations and special requests. It also involves maintaining a clean and organized workspace while working efficiently to ensure consistent quality and timely order completion.
Your Day-to-Day
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Provide excellent customer service by greeting customers, taking orders, and creating custom designs for cakes.
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Mix, bake, fill, and decorate cakes using bakery recipes and techniques, including buttercream flowers, fondant, and gum paste.
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Complete all cake orders and prepare items for sale in a timely and efficient manner.
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Maintain full knowledge of the bakery’s product line, pricing, and sale items.
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Rotate products and ensure all items are properly labeled, fresh, and visually appealing.
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Serve as the final quality check for packaging, sell-by dates, and presentation of products.
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Keep all areas clean and organized, including equipment, workstations, and display areas.
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Always prioritize customer needs over tasks to ensure a positive shopping experience.
What you bring to the Farm
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Knowledge on how to decorate cakes for customers` special requests
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Knowledge on all Bakery products and offers
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Great customers service to all our customers that may need assistance in the Bakery
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Willingness to work collaboratively and communicate with a team of co-workers and managers
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Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality
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Ability to demonstrate and set the example for Adams’ culture and values
Working Conditions
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Must be at least 18 years old
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Consistently move, adjust, and position items weighing up to 30 pounds
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Ability to remain in a stationary position for duration of shift
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Occasionally ascend/descend a stepstool, stepladder, and/or ladder
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Repeating motions that may include the wrists, hands and/or fingers for duration of shift
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Communicate with others to exchange information
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Moving self in different positions to accomplish tasks including in tight and confined spaces
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Exposure to cold temperatures periodically during you shift
Perks of the Job
At Adams, we believe in recognizing and rewarding excellent work with competitive compensation and meaningful benefits. In addition to quality compensation, at Adams you can expect generous medical, dental and vision coverage (for applicable roles), voluntary benefits like Pet Insurance, paid time off and holiday pay, flexible pay schedules with DailyPay, and best of all, our generous Employee Discount.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions – including skill sets, experience, training, certifications and other business needs.
At Adams, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each situation. We’re committed to providing a supportive and rewarding environment that helps our team members thrive—both professionally and personally.
Disclaimer
The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore Adams retains the right to change or assign other duties to this position.
I understand that other responsibilities may be required and confirm that I am able to carry out the duties of this position.
