Top 8672 Center quality Jobs in Washington, Dc

Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Warehouse Packer - Fulfillment Center
Delectable Trading —Washington, DC
- $45,000 - $50,000 a year
- Full-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
Quick Apply
Fulfillment Center Packer (Full-time and Part-time)
Delectable Trading —Washington, DC
- $45,000 - $50,000 a year
- Full-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
Quick Apply
Contact Center Operator (SCA) - Day Shift
CACI —Washington, DC
- $28.19 an hour
- Full-time
- Research
- Bachelor's degree
- Data entry
- Health insurance
5d
Healthcare Customer Service Team Lead (Remote)
Patient Accounting Service Center, LLC —Washington, DC
- $20 - $21 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Full Time Lead Concierge | Washington D.C.
Planned Companies —Washington, DC
- $25 an hour
- Full-time
- Computer literacy
- Mid-level
- Cleaning
- Dental insurance
- Vision insurance
Quick Apply
LPN (Licensed Practical Nurse)
Metro Day Treatment Center —Washington, DC
- From $29.50 an hour
- Full-time
- Background check
- CPR Certification
- Vital signs
- Health insurance
- Dental insurance
Quick Apply
Solutions Architect
RWD Consulting, LLC —Bethesda, MD
- $100,000 - $130,000 a year
- Full-time
- 7 years
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
Board Certified Behavior Analyst (BCBA) - $10k Sign-On Bonus
Children's Specialized ABA —Prince George's County, MD
- $100 - $115 an hour
- Part-time
- Mid-level
- Children
- Travel
- Employee discount
- Referral program
Quick Apply
Board Certified Behavior Analyst (BCBA) - Silver Spring
Behavioral Innovations —Silver Spring, MD
- $95,000 - $140,000 a year
- Full-time
- Hybrid work
- Mid-level
- Clinic
- Children
- Paid training
- Continuing education credits
13d
Board Certified Behavior Analyst (BCBA) - Columbia, Maryland
Behavioral Innovations —Columbia, MD
- $95,000 - $140,000 a year
- Full-time
- Hybrid work
- Mid-level
- Clinic
- Children
- Paid training
- Continuing education credits
13d
Float Pool Manager DON (RN) Critical Care ICU Services
MedStar Health —Washington, DC
- $102,606 - $196,996 a year
- Full-time
- Nursing
- Float pool
- RN License
Principal Automation Systems Engineer, NA
Vantage Data Centers Management Company LLC —Sterling, VA
- $155,000 - $165,000 a year
- Full-time
- Hybrid work
- Ability to climb stairs
- Quality control
- Travel
- AD&D insurance
- Disability insurance
Quick Apply
Nurse Practitioner-Office Based Gynecology
The Center for Innovative GYN Care —Rockville, MD
- $125,000 - $150,000 a year
- Full-time
- Background check
- Private practice
- Nursing
- Disability insurance
- Health insurance
Quick Apply
5d
Safety Professional | Prefabrication Operations
J.E. Richards, LLC —Lanham, MD
- Full-time
- Mid-level
- Continuous improvement
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Dual Breast Imaging Specialist
Unified Women's Healthcare —Silver Spring, MD
- Full-time
- Microsoft Word
- Anatomy knowledge
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Behavioral Health ED Evaluator - Night Shift
Signet Health Corporation —Prince George's County, MD
- $40 - $45 an hour
- Part-time
- BLS Certification
- Mid-level
- Organizational skills
Board Certified Behavior Analyst (BCBA) - Waldorf
Behavioral Innovations —Waldorf, MD
- $95,000 - $140,000 a year
- Full-time
- Hybrid work
- Mid-level
- Clinic
- Children
- Paid training
- Continuing education credits
13d
Hospitalist Nocturnist PA or NP | Silver Spring, MD
US Acute Care Solutions —Silver Spring, MD
- $60 - $76 an hour
- Full-time
- Hospital
- Certified Nurse Practitioner
- Inpatient
- Paid parental leave
- Health insurance
Quick Apply
Physician
Inova | GoHealth Urgent Care —Springfield, VA
- $122 - $137 an hour
- Full-time
- Medicine
- Urgent Care
- Senior level
Quick Apply
10d

I want to receive the latest job alert for center quality in washington, dc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

center quality jobs near washington, dc

Fulfillment Associate jobs in Washington, DC

Concierge jobs in Washington, DC

Nurse Practitioner jobs in Silver Spring, MD

Customer Service Team Lead jobs in Washington, DC

Nurse Manager jobs in Washington, DC

Automation Engineer jobs in Sterling, VA

Nurse Practitioner jobs in Rockville, MD

Call Center Representative jobs in Bethesda, MD

Licensed Practical Nurse jobs in Washington, DC

Solution Architect jobs in Bethesda, MD

Fulfillment Associate jobs in Chattanooga, TN

Amazon Fulfillment jobs in Stockton, CA

Order Fulfillment jobs in Indianapolis, IN

Fulfillment Associate jobs in Jamaica, NY

Psychological Associate jobs in San Diego, CA

Fulfillment Associate jobs in Bellevue, WA

Fulfillment Associate jobs in Akron, OH

Concierge Nurse jobs in Murrieta, CA

Concierge jobs in Dallas, TX

Concierge jobs in Saint Petersburg, FL

Call Center Operator - All Shifts

AFCO LLC
Bethesda, MD

Quick Apply

Job Details

$23 an hour

Qualifications

Customer records maintenance
Customer relationship building
Defect resolution root cause analysis
Conflict de-escalation
Administrative experience
High school diploma or GED
Root cause analysis
Technical Proficiency
Office experience

Full Job Description

Description:

AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals.

We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply!

The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services.

Follows NIH and Team AFCO policies and procedures
Internal or external customer service and relationship management, serving as the first line of support, hospital staff support, and help desk
Serves customers by taking telephone, fax, and email; and providing information
Ensures the appropriate level of customer service is delivered
Ensure that correct information is shared with all callers and outstanding customer service is delivered by phone and in writing
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information
Support Signal Paging
Support Emergency Paging
Support NIH General Information Inquiry Calls
Support Overhead Paging
Support Language Interpreter Services (CYRACOM)
Support On-Call Schedule Management
Provide Daily Status reports

Requirements:

EDUCATION

High School diploma

EXPERIENCE

Six months experience in and office setting

SKILLS

Well suited candidates will possess the following skills:
Clear and concise communication.
Active listening.
Ability to problem solve
Ability to analyze customer issues, identify the root cause, and find effective solutions.
Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts.
Technical Proficiency using computers, CRM software, and other call center-specific technologies.
Ability to adjust to different situations, customer needs, and call center procedures is essential.
Strong organization skills to manage their time, prioritize tasks, and keep track of customer information.
Patience when dealing with difficult or demanding customers.
Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems.
A positive and professional attitude to provide excellent customer service.
Quick and active learner and retain important information to ensure the proper information is conveyed to the client.
Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency.

SHIFTS

MON - FRI

Shift 1 7am-3pm

Shift 2 7am-1pm

Shift 3 7am-3:45pm

Shift 4 8am-4:45pm

Shift 5 9am-5:45pm

Shift 6 3pm-11pm (midday)

Shift 7 11pm-7am (night)

SAT

Shift 1 7am-3:45pm

Shift 2 3pm - 11pm (midday)

Shift 3 11pm-7a (night)

SUN

Shift 1 7am-3pm

Shift 2 3pm-11pm (midday)

Shift 3 11pm-7am (night)

Quick Apply

Refine Your Search

center quality jobs in washington, dc

Call Center Operator - All Shifts

Warehouse Packer - Fulfillment Center

Fulfillment Center Packer (Full-time and Part-time)

Contact Center Operator (SCA) - Day Shift

Healthcare Customer Service Team Lead (Remote)

Full Time Lead Concierge | Washington D.C.

LPN (Licensed Practical Nurse)

Solutions Architect

Board Certified Behavior Analyst (BCBA) - $10k Sign-On Bonus

Board Certified Behavior Analyst (BCBA) - Silver Spring

Board Certified Behavior Analyst (BCBA) - Columbia, Maryland

Float Pool Manager DON (RN) Critical Care ICU Services

Principal Automation Systems Engineer, NA

Nurse Practitioner-Office Based Gynecology

Safety Professional | Prefabrication Operations

Dual Breast Imaging Specialist

Behavioral Health ED Evaluator - Night Shift

Board Certified Behavior Analyst (BCBA) - Waldorf

Hospitalist Nocturnist PA or NP | Silver Spring, MD

Physician

I want to receive the latest job alert for center quality in washington, dc

Related Searches

Explore jobs in more locations

AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals.

Job Seeker Tools

Employer Tools

Browse

Stay Connected