Top 3295 Client representative Jobs in Washington, Dc

Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Call Center Representative
Sparkbit 360 —Washington, DC
- $17.50 - $25.50 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- Communication skills
- Opportunities for advancement
Quick Apply
Client Success Representative (Remote)
Demand.com —Washington, DC
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Patient Services Representative I
Savista, LLC —Washington, DC
- $21 - $23 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
Quick Apply
Customer Service Representative
CryptoGex —Washington, DC
- $18.50 - $28.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
11d
Customer Service Representative
EagleBank —Washington, DC
- $23.24 - $33.01 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Health savings account
- 401(k) 4% Match
Customer Care Representative - WFH Washington DC
Medical Transportation Management (MTM, Inc.) —Washington, DC
- $18.40 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Entry level
- Wellness program
- Continuing education credits
Quick Apply
2d
Administrative Support Specialist
Four Seasons Environmental, Inc. —Beltsville, MD
- From $39 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
Quick Apply
Patient Enrollment Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Representative
Qureos Inc —Washington, DC
- $19 - $29 an hour
- Full-time
- Financial services
- Communication skills
- Entry level
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Washington, DC - Office Admin
LAZ Parking Mid Atlantic, LLC —Washington, DC
- $25 an hour
- Full-time
- Writing skills
- English
- Mid-level
Quick Apply
Cleaning & Event Staff Member
Embassy of the Kingdom of the Netherlands —Washington, DC
- From $3,618 a month
- Overtime
- Hospitality
- English
- Residential
- Health insurance
- Dental insurance
Quick Apply
Intake & Scheduling Coordinator Home Healthcare
ASAP Services Inc —Washington, DC
- $23 - $25 a year
- Full-time
- Spanish
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Grants Transactions Processing Assistant, Junior
LCG, Inc. —Rockville, MD
- $19.57 - $24.47 an hour
- Remote
- High school diploma or GED
- Associate's degree
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative - DC/MD/VA
Jamison Professional Services Inc —Washington, DC
- Overtime
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
Customer Services Representative
M Management Inc —Capitol Heights, MD
- $20 an hour
- Email
- Computer literacy
- Office
- Conflict management
Quick Apply
Client Service Representative
GoodVets —Washington, DC
- $19.25 - $24.00 an hour
- Weekends as needed
- Windows
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Client Support Associate
Z S Connections MD —Silver Spring, MD
- $3,600 - $4,600 a month
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
Quick Apply
9d
Customer Service Representative
James Allen Jr. - State Farm Insurance —Lanham, MD
- $18 - $20 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Computer skills
- Communication skills
- Paid time off
- Work from home
Quick Apply

I want to receive the latest job alert for client representative in washington, dc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client representative jobs near washington, dc

Office Administrator jobs in Washington, DC

Customer Service Representative jobs in Washington, DC

Call Center Representative jobs in Sterling, VA

Patient Services Representative jobs in Washington, DC

Customer Support Representative jobs in Washington, DC

Call Center Representative jobs in Washington, DC

Event Staff jobs in Washington, DC

Administrative Assistant jobs in Beltsville, MD

Call Center Representative jobs in Bethesda, MD

Customer Service Representative jobs in Lanham, MD

Intake Coordinator jobs in Washington, DC

Part Time Office jobs in Cary, NC

Office Administrator jobs in Springfield, MA

Office Administrator jobs in Columbia, MD

Office Administrator jobs in Valdosta, GA

Warranty Administrator jobs in Dallas, TX

Office Administrator jobs in Simi Valley, CA

Office Nurse jobs in Akron, OH

Customer Service Representative jobs in Manchester, NH

Patient Access Representative jobs in Birmingham, AL

Call Center Operator - All Shifts

AFCO LLC
Bethesda, MD

Quick Apply

Job Details

$23 an hour

Qualifications

Customer records maintenance
Customer relationship building
Defect resolution root cause analysis
Conflict de-escalation
Administrative experience
High school diploma or GED
Root cause analysis
Technical Proficiency
Office experience

Full Job Description

Description:

AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals.

We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply!

The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services.

Follows NIH and Team AFCO policies and procedures
Internal or external customer service and relationship management, serving as the first line of support, hospital staff support, and help desk
Serves customers by taking telephone, fax, and email; and providing information
Ensures the appropriate level of customer service is delivered
Ensure that correct information is shared with all callers and outstanding customer service is delivered by phone and in writing
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information
Support Signal Paging
Support Emergency Paging
Support NIH General Information Inquiry Calls
Support Overhead Paging
Support Language Interpreter Services (CYRACOM)
Support On-Call Schedule Management
Provide Daily Status reports

Requirements:

EDUCATION

High School diploma

EXPERIENCE

Six months experience in and office setting

SKILLS

Well suited candidates will possess the following skills:
Clear and concise communication.
Active listening.
Ability to problem solve
Ability to analyze customer issues, identify the root cause, and find effective solutions.
Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts.
Technical Proficiency using computers, CRM software, and other call center-specific technologies.
Ability to adjust to different situations, customer needs, and call center procedures is essential.
Strong organization skills to manage their time, prioritize tasks, and keep track of customer information.
Patience when dealing with difficult or demanding customers.
Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems.
A positive and professional attitude to provide excellent customer service.
Quick and active learner and retain important information to ensure the proper information is conveyed to the client.
Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency.

SHIFTS

MON - FRI

Shift 1 7am-3pm

Shift 2 7am-1pm

Shift 3 7am-3:45pm

Shift 4 8am-4:45pm

Shift 5 9am-5:45pm

Shift 6 3pm-11pm (midday)

Shift 7 11pm-7am (night)

SAT

Shift 1 7am-3:45pm

Shift 2 3pm - 11pm (midday)

Shift 3 11pm-7a (night)

SUN

Shift 1 7am-3pm

Shift 2 3pm-11pm (midday)

Shift 3 11pm-7am (night)

Quick Apply

Refine Your Search

client representative jobs in washington, dc

Call Center Operator - All Shifts

Call Center Representative

Client Success Representative (Remote)

Patient Services Representative I

Customer Service Representative

Customer Service Representative

Customer Care Representative - WFH Washington DC

Administrative Support Specialist

Patient Enrollment Representative (Remote)

Customer Service Representative

Patient Contact Center Representative (Remote)

Washington, DC - Office Admin

Cleaning & Event Staff Member

Intake & Scheduling Coordinator Home Healthcare

Grants Transactions Processing Assistant, Junior

Customer Service Representative - DC/MD/VA

Customer Services Representative

Client Service Representative

Client Support Associate

Customer Service Representative

I want to receive the latest job alert for client representative in washington, dc

Related Searches

Explore jobs in more locations

AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals.

Job Seeker Tools

Employer Tools

Browse

Stay Connected