Top 126 Help desk analyst Jobs in Washington, Dc

Part-Time IT Support Assistant
TSTC —Arlington, VA
- $18 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Employee assistance program
- Flexible schedule
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
FSR Analyst - Jordan
DCI Solutions —Washington, DC
- $90,000 - $120,000 a year
- Full-time
- Classroom
- Java
- Analysis skills
- Health savings account
- Relocation assistance
Quick Apply
2d
FSR Analyst - Isreal
DCI Solutions —Washington, DC
- $90,000 - $120,000 a year
- Full-time
- Classroom
- Java
- Analysis skills
- Health savings account
- Relocation assistance
Quick Apply
3d
Outreach Subject Matter Expert (SME)
CACI —Annapolis Junction, MD
- $84,900 - $178,400 a year
- Full-time
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Health insurance
Help Desk Technician Tier III - TS/SCI with Polygraph
General Dynamics Information Technology —Washington, DC
- $30.65 - $41.47 an hour
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Paid time off
- 401(k) matching
13d
Help Desk Jr. Analyst
Cogent People Inc —Columbia, MD
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Technical Support Analyst
National Association of REALTORS® —Washington, DC
- $60,000 - $75,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Dental insurance
- Vision insurance
Quick Apply
Intelligence Support Analyst
Boeing —Washington, DC
- $105,000 - $139,000 a year
- Mid-level
- Master's degree
- Analysis skills
- Tuition reimbursement
- Adoption assistance
Help Desk Analyst | Temporary
The Ford Agency —Bethesda, MD
- From $27 an hour
- Temporary
- Mid-level
- Windows
- Bachelor's degree
Part-Time Help Desk Technician
Koniag Government Services —Arlington, VA
- $28 - $32 an hour
- Part-time
- Mid-level
- Commercial
Junior CIC Analyst
Maximus —Tysons, VA
- $40,000 - $50,000 a year
- Remote
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
IT Service Desk Analyst (Level 2 / L2 Support)
AHU Technologies Inc —Washington, DC
- $38 - $43 an hour
- Full-time
- 5 years
- Windows
- Bachelor's degree
Quick Apply
Tier 2 Desktop Support Technician
General Dynamics Information Technology —Washington, DC
- $32.30 - $43.70 an hour
- 5 years
- Office
- Continuous improvement
- 401(k) matching
5h
Help Desk Specialist
Koniag Government Services —Arlington, VA
- $24 - $32 an hour
- Full-time
- Mid-level
- Communication skills
- Commercial
- Paid holidays
- Health insurance
8d
IT Support Center Specialist (Tier 1)
Optimal Networks, LLC —Rockville, MD
- $25 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
IT Analyst
FSi Strategies —Tysons, VA
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
CIC Analyst
Maximus —Tysons, VA
- $40,000 - $65,000 a year
- Remote
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Junior Cyber Incident Analyst - Notification Specialist
Peraton —Arlington, VA
- $80,000 - $128,000 a year
- 3 years
- Analysis skills
- Bachelor's degree
- Health savings account
- Paid holidays
IT Help Desk - Tier 1 (Federal)
Symposit LLC —White Oak, MD
- $35,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
7d

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help desk analyst jobs near washington, dc

Part-Time IT Support Assistant

TSTC
Arlington, VA

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Job Details

Part-time
$18 - $30 an hour

Benefits

Employee assistance program
Flexible schedule

Qualifications

Computer operation
Windows

Full Job Description

Who Are We?

TSTC is an award-winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense agencies. Built upon our Total Service - Total Commitment® cornerstone, TSTC takes pride in our commitment to delivering excellence. Total Service - Total Commitment® is our commitment to our employees, to our teams, and to our clients.

WHAT WE'RE LOOKING FOR:

TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first point of contact for IT support across the organization. The ideal candidate is someone who can handle basic ticket management and troubleshooting while maintaining attention to detail. Additionally, the candidate needs to be able to communicate clearly with end users of all technical levels and is genuinely motivated to grow their career in IT.

This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month.

Candidates must reside within a reasonable commuting distance to Arlington, VA.

Successful candidate MUST reside in a HUBZone. This is a requirement. Please visit https://maps.certify.sba.gov/hubzone/map#center=39.828200,-98.579500&zoom=5 to review your address.

Basic Qualifications

6 months to 2 years of experience in an IT support or customer service role
Basic understanding of Windows 10/11 operating systems
Familiarity with Microsoft 365 applications such as Outlook, Teams, and SharePoint
Strong verbal and written communication skills
Ability to follow documented procedures accurately and consistently
Comfortable working in a remote environment with minimal supervision
Strong organizational skills and ability to manage multiple priorities
Basic understanding of IT concepts such as Wi-Fi, encryption, MFA
Experience with any ticketing or help desk system is a plus
Reliable internet connection and a dedicated workspace for remote work

Security Clearance and Where You'll Work

- Applicants selected must be a U.S. Citizen.
- Candidates MUST reside in a HUBZone! This is a firm requirement. Please check your status before applying.
- Position is 75% remote, but does require regular in office visits in Arlington, VA.
- Candidates must reside within a reasonable commuting distance to Arlington, VA.

Benefits at TSTC

Competitive Hourly Rates - Great pay and personal and team merit bonuses

Team Events – ERG memberships, virtual and in person events, and company contests

Flexible Work Options – Remote work allowed, flexible schedules, and telework opportunities. (varies per position)

Comprehensive Wellness Programs - Confidential employee assistance program (EAP). Wellness Resource Group and wellness events and challenges throughout the year.

All TSTC employees operate according to the terms of the specific contract under which they work. They are responsible for fulfilling the duties of the specific job and are accountable for complying with the terms and conditions of their employment, the TSTC Code of Conduct, and with applicable federal, state and local laws.

As TSTC is an Equal Opportunity Employer, we follow current Federal Discrimination Laws and we do not discriminate against any employee or applicant for employment. TSTC does not discriminate against any employee or applicant for employment due to race, color, national origin, citizenship, religion, creed, age, sex, disability, veteran status and liability for service in the U.S. Armed Forces or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at [email protected] or call us at (276) 496-4458.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

help desk analyst jobs in washington, dc

Part-Time IT Support Assistant

Service Desk Analyst

FSR Analyst - Jordan

FSR Analyst - Isreal

Outreach Subject Matter Expert (SME)

Help Desk Technician Tier III - TS/SCI with Polygraph

Help Desk Jr. Analyst

Technical Support Analyst

Intelligence Support Analyst

Help Desk Analyst | Temporary

Part-Time Help Desk Technician

Junior CIC Analyst

IT Service Desk Analyst (Level 2 / L2 Support)

Tier 2 Desktop Support Technician

Help Desk Specialist

IT Support Center Specialist (Tier 1)

IT Analyst

CIC Analyst

Junior Cyber Incident Analyst - Notification Specialist

IT Help Desk - Tier 1 (Federal)

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Who Are We?

WHAT WE'RE LOOKING FOR:

Basic Qualifications

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