Top 20 Hotel operations supervisor Jobs in Washington, Dc

Assistant Room Operations Manager
Marriott International, Inc —Adelphi, MD
- $28.35 - $31.25 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
9d
Event Operations Manager
Marriott International, Inc —Washington, DC
- $74,000 - $93,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Food and Beverage Operations Manager
Marriott International, Inc —Washington, DC
- $70,819 - $92,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Account Manager - Parking Operations - Hotels
Propark Mobility —Washington, DC
- $70,000 - $75,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Free parking
- Health insurance
7d
Operations Manager
AC Hotel Washington DC —Washington, DC
- $75,000 - $80,000 a year
- Full-time
- Sales
- Ability to walk for extended periods
- Hotel
- Paid holidays
- Health insurance
Quick Apply
14d
Senior Operations Manager - Events
Marriott International, Inc —National Harbor, MD
- $59,000 - $76,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Operations Manager
Marriott International, Inc —Herndon, VA
- $28.35 - $32.69 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
7d
Housekeeping Supervisor – Hotel Operations
VIREVO LLC —Washington, DC
- From $21.50 an hour
- Full-time
- Spanish
- English
- Mid-level
- 401(k)
- Paid time off
Quick Apply
3d
Senior Food and Beverage Operations Manager
Marriott International, Inc —Arlington, VA
- $87,000 - $112,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Mentoring
Associate Manager Valet & Parking Operations - Marriott Marquis DC
Towne Park —Washington, DC
- $50,400 - $75,600 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
8d
FLEX OSR Food and Beverage Operations Manager, In-Market (South Florida)
Marriott International, Inc —Bethesda, MD
- $32.69 - $40.38 an hour
- Full-time
- Bar
- ServSafe
- Mid-level
- Commuter assistance
- Paid parental leave
Operations Supervisor
Marriott International, Inc —Dulles, VA
- $19.95 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Seasonal ICE Event Operations Manager
Marriott International, Inc —National Harbor, MD
- $28.35 - $30.27 an hour
- Full-time
- Merchandising
- Research
- Mid-level
13d
Hotel Operations Manager
Candlewood Suites on Fort Meade —Fort George G Meade, MD
- $64,000 - $71,000 a year
- Overnight shift
- Background check
- Sales
- Mid-level
- Paid training
- Health savings account
Quick Apply

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hotel operations supervisor jobs near washington, dc

Assistant Room Operations Manager

Marriott International, Inc -
Adelphi, MD

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Job Details

Full-time
$28.35 - $31.25 an hour
9 days ago

Qualifications

Hotel housekeeping management
Night audit
Staff scheduling
Associate's degree in Business Administration
Performance Reporting
Team scheduling
Mid-level
High school diploma or GED
Store opening/closing procedures
Hotel and accommodations guest check-out
Employee attendance management
Financial operations management
Internal employee customer service
Team management
Hospitality Management
Employee relations management
Workplace incident investigation
Front desk
Managing property management budgets
Management reporting
Business Administration
Receptionist experience within hospitality industry
1 year
Hotel and accommodations guest complaints handling
Business operations
Hotel daily report preparation
Loss prevention
Business
Hotel operations budget management

Full Job Description

Additional InformationMust be flexible to work evenings, weekends and holidays. Front desk experience preferred
Job Number26096731
Job CategoryRooms & Guest Services Operations
Location3501 University Blvd E, Adelphi, Maryland, United States, 20783
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $28.35-$31.25 per hour
Bonus Eligible: Y

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Communicates performance expectations employees in accordance with job descriptions for each position.

Handles employee questions and concerns.

Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Assists in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Refine Your Search

hotel operations supervisor jobs in washington, dc

Assistant Room Operations Manager

Event Operations Manager

Food and Beverage Operations Manager

Account Manager - Parking Operations - Hotels

Operations Manager

Senior Operations Manager - Events

Operations Manager

Housekeeping Supervisor – Hotel Operations

Senior Food and Beverage Operations Manager

Associate Manager Valet & Parking Operations - Marriott Marquis DC

FLEX OSR Food and Beverage Operations Manager, In-Market (South Florida)

Operations Supervisor

Seasonal ICE Event Operations Manager

Hotel Operations Manager

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