Top 427 Technical support analyst ii Jobs in Washington, Dc

Program Analyst
RWD Consulting, LLC —Bethesda, MD
- $75,000 - $90,000 a year
- Full-time
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Salesforce Developer (Salesforce/Fonteva)
American Retirement Association —Arlington, VA
- $110,000 - $125,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Mid-level
- Free parking
- Profit sharing
Quick Apply
Data Analyst/Instructor (Kaiserslautern, Germany)
JANSON —Fairfax, VA
- Full-time
- Computer science
- Computer Science
- 3 years
Quick Apply
TS/SCI Cleared Software Developer - Senior
Amentum —Fort George G Meade, MD
- $145,000 - $153,000 a year
- Full-time
- Software troubleshooting
- Office
- Master's degree
- Health savings account
- Relocation assistance
Quick Apply
Senior Data/Visualization Engineer
Leidos —Fort Belvoir, VA
- $107,900 - $195,050 a year
- Full-time
- 6 years
- Computer Science
- Bachelor of Science
Cybersecurity Operations Specialist -SIEM Services (Evergreen)
General Dynamics Information Technology —Springfield, VA
- $128,039 - $173,229 a year
- 6 years
- System design
- Mid-level
Systems Data Engineering and Integrator
CACI —Suitland, MD
- $103,800 - $218,100 a year
- Full-time
- Computer Science
- 5 years
- Data analysis skills
- Health insurance
Senior Systems Analyst
MANTECH —Arlington, VA
- Full-time
- 5 years
- Office
- Windows
Information Assurance Security Engineer
General Dynamics Information Technology —Springfield, VA
- $159,850 - $164,382 a year
- Computer Science
- Windows
- AWS
- Paid time off
- 401(k) matching
Information Assurance Security Engineer
General Dynamics Information Technology —Springfield, VA
- $116,150 - $164,382 a year
- Computer Science
- Windows
- AWS
- Paid time off
- 401(k) matching
Technical Support Analyst (Tier II)
Revolutional, LLC —College Park, MD
- $75,000 - $95,000 a year
- Full-time
- Computer science
- Computer Science
- Customer service
- Paid parental leave
- Health savings account
Quick Apply
Program Support Analyst II
XTREME SOLUTIONS INC —Washington, DC
- Full-time
- Mid-level
- Office
Systems Analyst II
Howard University Hospital —Washington, DC
- $75,500 - $90,000 a year
- Full-time
- Computer Science
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Business Intelligence Analyst II
Howard University Hospital —Washington, DC
- $80,000 - $105,000 a year
- Full-time
- Computer Science
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Declassification Analyst - Entry Level
Global Engineering & Technology, Inc. (GET) —College Park, MD
- $75,000 - $90,000 a year
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
- AD&D insurance
- Disability insurance
Quick Apply
9d
SME II Technology Capabilities Analyst
Koniag Government Services —Arlington, VA
- $175,000 - $200,000 a year
- Full-time
- Computer Science
- 5 years
- Military
- Paid holidays
- Health insurance
Data Analyst II
Cortek Inc —Falls Church, VA
- Contract
- 6 years
- Microsoft Outlook
- Surgery
- Health insurance
- Dental insurance
Quick Apply
LGT II – Product Support Logistics Analyst
BAE Systems Inc. —Arlington, VA
- $82,779 - $140,723 a year
- Full-time
- Hybrid work
- 5 years
- Databases
- High school diploma or GED
- Health savings account
- Paid holidays
8d
VA-VTS-0622-03-Technical Support II (Virginia)
SILLC —Washington, DC
- Email
- Writing skills
- Mid-level
- High school diploma or GED
- Opportunities for advancement
People Technology Analyst II
Socure —Washington, DC
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- 5 years
- Senior level

I want to receive the latest job alert for technical support analyst ii in washington, dc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support analyst ii jobs near washington, dc

Program Analyst

RWD Consulting, LLC -
Bethesda, MD

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Military leave
Paid time off
Vision insurance
401(k) matching

Qualifications

Teamwork
Secret Clearance
English
Bachelor's degree
Attention to detail
Military and veterans affairs healthcare facility experience
Business Administration
Master of Business Administration
Medical terminology
Nursing

Full Job Description

Job Overview

We are seeking a dynamic and detail-oriented Program Analyst to join our team and drive data-driven decision-making processes across various business functions. In this role, you will analyze complex data sets, develop insightful reports, and support strategic initiatives by leveraging advanced analytics tools. Your expertise will enable us to optimize operations, forecast trends, and enhance overall business performance. The ideal candidate is passionate about transforming data into actionable insights and thrives in a fast-paced environment that values innovation and continuous improvement.

Requirements

At least two (2) years of experience working in a Military Health Facility.
One to Two (1-2) years of experience working in the Nursing field, and an in depth understanding and practical experience in data analysis, showcasing a profound understanding of the Directorate of Nursing division's
operations, specific metrics, and regulations.
Bachelor’s degree in Business, Computer Science or a related field strongly encouraged. Master’s degree in Business Administration (MBA) preferred.Technical Skills:
Working in-depth knowledge of the MHS Genesis and associated databases (CLAIRVIA, Lights On) preferred. MHS GENESIS.
Strong expertise in Microsoft software applications such as Word, PowerPoint, Access, and Excel
. Familiarity with other relevant computer programs is also desirable.

Analytical and Interpersonal Skills:

Must have strong analytic skills to interpret a wide range of information and use findings to make proposals.
Must be able to think creatively to solve organizational problems.
Must have good interpersonal skills to be able to work closely with leaders, business managers, service chiefs and external support service.
Proven capability to complete tasks with minimal supervision.
Excellent interpersonal skills to foster collaboration with leaders, business managers, service chiefs, and external support services.
Must have a good working knowledge of medical terminology.
Ability to effectively utilize reference guides for comprehensive understanding.

ADDITIONAL QUALIFICATIONS:

Shall be able to read, write, speak, and understand English.
Must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) or an active Secret Clearance
Be a U.S Citizen.

SPECIFIC DUTIES / TASKS THE CONTRACT EMPLOYEE SHALL PERFORM:

Functioning as part of a two (2) member data quality team serving the Directorate of Nursing Services (DNS).
Provides analysis and support of all services / programs that encompass the Directorate of Nursing.
Assists leadership in achieving productivity and access to care goals through data analysis.
Identifies opportunities to improve productivity, appointment utilization and access to care.
Utilizes established metrics and performance measurement tools to analyze data, identify best practices and make recommendations. Implements and follows through on identified improvement opportunities.
Independently completes review and analyzes of data and reports. Validates data for accuracy and completeness and refines into formats for specific summary reports.
Identifies and explains disparities between Healthcare Operation reports and data pulled directly from M2, Genesis, or other source systems. Reconciles discrepancies with reports and ensures accurate representation of DNSDNS data at all levels.
Works closely with business managers and leadership to provide relevant analysis and actionable suggestions on ways to improve.
Develops query tools and reports that link databases with clinical and workload generating activities.
Reports demonstrate strong analytic, graphic, and presentation skills to provide information necessary for effective clinical, operational, and financial decision making.
Manages FTE/RVU/DMHRSi data management reporting tool for Directorate of Nursing.
Analyzes data for trends. Identifies areas of concern and recommends opportunities to improve productivity and efficiency.
Monitors Inpatient Productivity performance through in depth weekly and monthly reporting on all in-patient service lines using CLAIRVIA, MHS Genesis associated databases, Microsoft Excel, and PowerPoint.
Works closely with service line Business Managers and Service Chiefs to promote optimal patient care and service operation.
Produces Directorate level briefs as needed utilizing MHS GENESIS, Microsoft Excel, and PowerPoint.
Completing special project and data requests from program leadership in a timely fashion with little to no supervision.
Pulls and analyzes CLAIRVIA Reports monthly for all units to review compliance.
Runs ad hoc queries from appropriate databases regarding service or individual provider data. · Reviews compliance reports and forwards action recommendations to Business Managers.
Providing various administrative support functions when needed.
Provide an average of 20,000 data driven analytic/ administrative support actions annually to a staff of over 300 personnel.
Run via Genesis and associated databases/CLAIRVIA for DNS monthly for review by appropriate staff.
Month to month compile learning needs assessment data on initial specialty care appointments for four divisions via MHS GENESIS; organize data using Microsoft Excel for review.
Within the first week of each month produce a Monthly Report via CLAIRVIA/Genesis for each Service for service chief review.
On a monthly basis upload Reports via CLAIRVIA/MHS Genesis to ensure patients are appropriately assigned in a timely manner, schedules are complete, and staff are accounted for in the system.
Complete special project/data requests from program leadership in a timely fashion with little to no supervision.
Run queries from appropriate databases regarding DNS and/or unit data.
Provide various administrative support functions when needed.
Assist in design and distribution of reports for staff.
File documents and records as required.

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Military leave
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Military Health: 2 years (Required)
Working in Nursing field: 2 years (Required)

Location:

Bethesda, MD 20816 (Preferred)

Security clearance:

Secret (Preferred)

Ability to Commute:

Bethesda, MD 20816 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support analyst ii jobs in washington, dc

Program Analyst

Salesforce Developer (Salesforce/Fonteva)

Data Analyst/Instructor (Kaiserslautern, Germany)

TS/SCI Cleared Software Developer - Senior

Senior Data/Visualization Engineer

Cybersecurity Operations Specialist -SIEM Services (Evergreen)

Systems Data Engineering and Integrator

Senior Systems Analyst

Information Assurance Security Engineer

Information Assurance Security Engineer

Technical Support Analyst (Tier II)

Program Support Analyst II

Systems Analyst II

Business Intelligence Analyst II

Declassification Analyst - Entry Level

SME II Technology Capabilities Analyst

Data Analyst II

LGT II – Product Support Logistics Analyst

VA-VTS-0622-03-Technical Support II (Virginia)

People Technology Analyst II

I want to receive the latest job alert for technical support analyst ii in washington, dc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected