Top 673 Terminal operator Jobs in Washington, Dc

Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Healthcare Simulation Operator
RWD Consulting, LLC —Bethesda, MD
- $35,000 - $75,000 a year
- Full-time
- Office
- Administrative experience
- Data entry
- Dental insurance
- 401(k)
Quick Apply
Excavation Equipment Operator
Hatfields Equipment —Laurel, MD
- $60,000 - $70,000 a year
- Email
- Construction site
- Heavy equipment operation
- CDL A
- Health insurance
- Dental insurance
Quick Apply
Heavy Equipment Operator
Sagres Construction, Corp —Capitol Heights, MD
- Up to $35 an hour
- Full-time
- Construction site
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Heavy Equipment Operator
Confidential —Fairfax, VA
- $30 - $40 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Facilities Maintenance Boiler Operators/Plumbers/Electricians/Steam Fitter/Fire Alarm/Linesman
Brown Point Facility Management Solutions, LLC —Beltsville, MD
- $35 - $65 an hour
- Full-time
- Maintenance
- Mid-level
- Power tools
- Health insurance
- Dental insurance
Quick Apply
Terminal Operator
Lincoln Energy Solutions —Alexandria, VA
- $19 - $23 an hour
- Full-time
- Background check
- Ability to climb stairs
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
13d
Cargo Van Owner Operators - Northern VA Opportunities - Delivery Driver $200-$275/day
Falcon Express Transportation, Inc —Hyattsville, MD
- From $200 a day
- Urgently hiring
- Background check
- Owner-operator
- Mid-level
Quick Apply
CNC Turning Setup / Operator - Milwaukee, WI
AHU Technologies Inc —Washington, DC
- $28 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
CDL Class A Owner Operator – Dedicated & Regional Freight – Sterling, VA to York, PA
VMW Express, LLC. —Sterling, VA
- Contract
- Dedicated
- Owner-operator
- Hazmat Endorsement
Quick Apply
13h
Production Operator
Smith Personnel Solutions —Alexandria, VA
- $14 - $15 an hour
- Full-time
- Basic math
- Cleaning
- In-person
- Health insurance
- Dental insurance
Quick Apply
19h
CDL-A Owner Operator Opportunity
USA Truck —Arlington, VA
- Full-time
- Owner-operator
- CDL A
- Mid-level
- Paid orientation
- Fuel discount
Quick Apply
1A3X1 - Communication System Operator Instructors (C-32A/37B/40B) - Andrews Air Force Base
Thomas Solutions Incorporated —Andrews AFB, MD
- $98,000 - $129,000 a year
- Full-time
- Windows
- Administrative experience
- In-person
- Health insurance
- Dental insurance
Quick Apply
CCTV Monitoring Operator - Sewer/Pipe
William A. Hazel, Inc. —Chantilly, VA
- Full-time
- Construction site
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
CDL A Owner Operator Driver
Page Trucking —Indian Head, MD
- From $300,000 a year
- Full-time
- Owner-operator
- CDL A
- Mid-level
- Fuel discount
Quick Apply
9d
CDL-A Owner Operator Opportunity
USA Truck —Germantown, MD
- Full-time
- Owner-operator
- CDL A
- Mid-level
- Paid orientation
- Fuel discount
Quick Apply
CDL A Owner Operator Driver
Page Trucking —Chantilly, VA
- From $300,000 a year
- Full-time
- Owner-operator
- CDL A
- Mid-level
- Fuel discount
Quick Apply
9d
CDL A Owner Operator Driver
Page Trucking —Brookeville, MD
- From $300,000 a year
- Full-time
- Owner-operator
- CDL A
- Mid-level
- Fuel discount
Quick Apply
9d
CDL-A Owner Operator Opportunity
USA Truck —Alexandria, VA
- Full-time
- Owner-operator
- CDL A
- Mid-level
- Paid orientation
- Fuel discount
Quick Apply
Heavy Equipment Operator for Utility installation Crew (CDL Required)
Skoda Contracting —Lorton, VA
- $29 - $35 an hour
- Overtime
- Construction site
- Mid-level
- CDL
- Health insurance
- Dental insurance
Quick Apply

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Call Center Operator - All Shifts

AFCO LLC
Bethesda, MD

Quick Apply

Job Details

$23 an hour

Qualifications

Customer records maintenance
Customer relationship building
Defect resolution root cause analysis
Conflict de-escalation
Administrative experience
High school diploma or GED
Root cause analysis
Technical Proficiency
Office experience

Full Job Description

Description:

AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals.

We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply!

The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services.

Follows NIH and Team AFCO policies and procedures
Internal or external customer service and relationship management, serving as the first line of support, hospital staff support, and help desk
Serves customers by taking telephone, fax, and email; and providing information
Ensures the appropriate level of customer service is delivered
Ensure that correct information is shared with all callers and outstanding customer service is delivered by phone and in writing
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information
Support Signal Paging
Support Emergency Paging
Support NIH General Information Inquiry Calls
Support Overhead Paging
Support Language Interpreter Services (CYRACOM)
Support On-Call Schedule Management
Provide Daily Status reports

Requirements:

EDUCATION

High School diploma

EXPERIENCE

Six months experience in and office setting

SKILLS

Well suited candidates will possess the following skills:
Clear and concise communication.
Active listening.
Ability to problem solve
Ability to analyze customer issues, identify the root cause, and find effective solutions.
Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts.
Technical Proficiency using computers, CRM software, and other call center-specific technologies.
Ability to adjust to different situations, customer needs, and call center procedures is essential.
Strong organization skills to manage their time, prioritize tasks, and keep track of customer information.
Patience when dealing with difficult or demanding customers.
Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems.
A positive and professional attitude to provide excellent customer service.
Quick and active learner and retain important information to ensure the proper information is conveyed to the client.
Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency.

SHIFTS

MON - FRI

Shift 1 7am-3pm

Shift 2 7am-1pm

Shift 3 7am-3:45pm

Shift 4 8am-4:45pm

Shift 5 9am-5:45pm

Shift 6 3pm-11pm (midday)

Shift 7 11pm-7am (night)

SAT

Shift 1 7am-3:45pm

Shift 2 3pm - 11pm (midday)

Shift 3 11pm-7a (night)

SUN

Shift 1 7am-3pm

Shift 2 3pm-11pm (midday)

Shift 3 11pm-7am (night)

Quick Apply

Refine Your Search

terminal operator jobs in washington, dc

Call Center Operator - All Shifts

Healthcare Simulation Operator

Excavation Equipment Operator

Heavy Equipment Operator

Heavy Equipment Operator

Facilities Maintenance Boiler Operators/Plumbers/Electricians/Steam Fitter/Fire Alarm/Linesman

Terminal Operator

Cargo Van Owner Operators - Northern VA Opportunities - Delivery Driver $200-$275/day

CNC Turning Setup / Operator - Milwaukee, WI

CDL Class A Owner Operator – Dedicated & Regional Freight – Sterling, VA to York, PA

Production Operator

CDL-A Owner Operator Opportunity

1A3X1 - Communication System Operator Instructors (C-32A/37B/40B) - Andrews Air Force Base

CCTV Monitoring Operator - Sewer/Pipe

CDL A Owner Operator Driver

CDL-A Owner Operator Opportunity

CDL A Owner Operator Driver

CDL A Owner Operator Driver

CDL-A Owner Operator Opportunity

Heavy Equipment Operator for Utility installation Crew (CDL Required)

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AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals.

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