Associate Customer Experience Agent (8:30a - 5:00p CT) - Peoria, IL
RLI Corp —Peoria, IL
- $20.01 - $26.63 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Profit sharing
- Health savings account
Patient Access Associate Emergency Room
OSF HealthCare —Peoria, IL
- $18.80 - $22.12 an hour
- Full-time
- High school diploma or GED
- Conflict management
- ER
Patient Access Associate
OSF HealthCare —Peoria, IL
- $18.80 - $22.12 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Conflict management
Mental Health Associate - Adult Behavioral Health
Carle Health —Peoria, IL
- $22.54 - $37.64 an hour
- 8 hour shift
- Word processing
- Computer literacy
- Writing skills
- Health insurance
10d
Mental Health Associate - Adolescent Behavioral Health
Carle Health —West Peoria, IL
- $22.54 - $37.64 an hour
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Health insurance
Patient Account Associate
OSF HealthCare —Peoria, IL
- $18.80 - $22.12 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
14d
Seasonal Stockroom Operations Associate
KOHLS —Peoria, IL
- $15.00 - $21.65 an hour
- Weekends as needed
- Writing skills
- 16+ years old
- Communication skills
- Disability insurance
- Dental insurance
4d
Backroom Associate - Sam's Club
Sam's Club —Peoria, IL
- $19 - $27 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Human Resources Associate Specialist
Aramark —Peoria, IL
- $18 - $24 an hour
- English
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Part-Time Customer Experience Associate
Sam Leman Automotive —Peoria, IL
- $16 - $20 an hour
- Part-time
- Dealership
- Computer literacy
- Communication skills
- Opportunities for advancement
Quick Apply
9d
Xfinity Retail Service Associate
Comcast Corporation —Peoria, IL
- $17 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Cleaning
Produce Associate
Sam's Club —Peoria, IL
- $19 - $27 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Part-Time Store Associate/Cashier - Beck’s Washington
BECK OIL COMPANY OF ILLI NOIS —Washington, IL
- $16 - $17 an hour
- Part-time
- Merchandising
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Part Time Store Cleaning & Operations Associate
KOHLS —Peoria, IL
- $16.45 - $21.40 an hour
- Weekends only
- 18 years or older
- Writing skills
- Computer skills
- Disability insurance
- Dental insurance
Distribution Associate
ImpactLife —Peoria, IL
- $18 an hour
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
2d
ProSales Associate (Early Career Sales Program)
Herc Rentals —Morton, IL
- $28.85 an hour
- Full-time
- Driver's License
- Travel
- Associate's degree
- Paid parental leave
- Health savings account
Retail Sales Associate
BrayTech LLC —Peoria, IL
- $800 - $850 a week
- Full-time
- Bilingual
- Background check
- 18 years or older
- 401(k)
- Opportunities for advancement
Quick Apply
Generative AI Associate - Flexible Hours
Innodata Inc. —Peoria, IL
- $15 an hour
- Full-time
- Remote
- English
- Research
- Master's degree
- Flexible schedule
Quick Apply
1st Shift Store Associate - Beck's Peoria Heights
BECK OIL COMPANY OF ILLI NOIS —Peoria Heights, IL
- $16 an hour
- Merchandising
- No experience needed
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Account Associate - State Farm Agent Team Member
Randy Begole - State Farm Agent —Peoria, IL
- $50,000 - $75,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply

I want to receive the latest job alert for customer experience associate in washington, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience associate jobs near washington, il

Patient Access Associate jobs in Peoria, IL

Retail Sales Associate jobs in Washington, IL

Backroom Associate jobs in Peoria, IL

Mental Health Technician jobs in Peoria, IL

Stocking Associate jobs in Peoria, IL

Program Associate jobs in Charlotte, NC

Sales Associate jobs in Honolulu, HI

Program Associate jobs in Plattsburg, MO

Program Associate jobs in Atlanta, GA

Jefferson Patient Service Associate jobs in Philadelphia, PA

Hvac Apprenticeship Program jobs in Riverside, CA

Program Associate jobs in Winston Salem, NC

Patient Access Associate jobs in Newark, NJ

Patient Access Associate jobs in Southport, NC

Associate Marriage Family Therapist jobs in Chicago, IL

Patient Access Associate jobs in Connecticut

Patient Observation jobs in Las Vegas, NV

Associate Therapist jobs in Boston, MA

Patient Access Associate jobs in Pembroke Pines, FL

Produce Associate jobs in Vero Beach, FL

Associate Customer Experience Agent (8:30a - 5:00p CT) - Peoria, IL

RLI Corp -
Peoria, IL

Apply Now

Job Details

Full-time
$20.01 - $26.63 an hour

Benefits

Profit sharing
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Family leave
Parental leave
Employee assistance program
Vision insurance
Gym membership
Employee stock ownership plan
Volunteer time off

Qualifications

Customer communication
High school diploma or GED

Full Job Description

About Us

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.

RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Position Purpose

Provides front-line operational and customer support. Assists by responding to general inquiries, providing product knowledge while ensuring insurance policy alignment with customer needs. Product support includes personal and/or commercial lines policies.

Principal Duties & Responsibilities

Provide basic operational and customer support to administrators, agents, brokers and policyholders.
Effectively communicate via telephone, chat or email with various internal or external channels.
In response to basic inquiries, research and develop the appropriate answer based on customer channel.
Effectively communicate with the Lindbergh Insurance Group team to ensure proper handling of operational and customer inquiries.
Keep accurate records of customer interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.
In response to inquiries from customers, prepare quotes and bind coverage for RLI insurance products, ensuring alignment with the customer’s needs.
Assist with other duties as needed.

Education & Experience

Typically requires a high school diploma; for Agency Operations, P&C license is preferred but will be required within 3 months of employment
0+ years of related experience for consideration
[OR] equivalent level of education and experience

Knowledge, Skills, & Competencies

Must have good interpersonal and communication skills and be sensitive, adaptable, professional, and articulate when dealing with internal and external customer channels.
Personal and/or commercial P&C insurance knowledge preferred.
Ability to provide excellent customer service support in a timely and friendly manner.
Detail oriented with good organizational skills.
Ability to follow procedures as outlined by management.
Ability to handle multiple tasks simultaneously and prioritize duties in a fast-paced environment.
Ability to perform quality work while meeting processing deadlines.
Experience supporting niche insurance products preferred.

Compensation Overview

The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.

Base Pay Range

$20.01 - $26.63

Total Rewards

At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.

Financial Incentives

Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Work & Life

Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program

Health & Wellness

Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits

Personal & Professional Growth

RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:

Training & certification opportunities
Tuition reimbursement
Education bonuses

Diversity & Inclusion

Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.

RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Apply Now

Refine Your Search

customer experience associate jobs in washington, il

I want to receive the latest job alert for customer experience associate in washington, il

Related Searches

Explore jobs in more locations

About Us

RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Position Purpose

Provides front-line operational and customer support. Assists by responding to general inquiries, providing product knowledge while ensuring insurance policy alignment with customer needs. Product support includes personal and/or commercial lines policies.

Principal Duties & Responsibilities

Provide basic operational and customer support to administrators, agents, brokers and policyholders.

Effectively communicate via telephone, chat or email with various internal or external channels.

In response to basic inquiries, research and develop the appropriate answer based on customer channel.

Effectively communicate with the Lindbergh Insurance Group team to ensure proper handling of operational and customer inquiries.

Keep accurate records of customer interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.

In response to inquiries from customers, prepare quotes and bind coverage for RLI insurance products, ensuring alignment with the customer’s needs.

Assist with other duties as needed.

Education & Experience

Typically requires a high school diploma; for Agency Operations, P&C license is preferred but will be required within 3 months of employment

0+ years of related experience for consideration

[OR] equivalent level of education and experience

Knowledge, Skills, & Competencies

Must have good interpersonal and communication skills and be sensitive, adaptable, professional, and articulate when dealing with internal and external customer channels.

Personal and/or commercial P&C insurance knowledge preferred.

Ability to provide excellent customer service support in a timely and friendly manner.

Detail oriented with good organizational skills.

Ability to follow procedures as outlined by management.

Ability to handle multiple tasks simultaneously and prioritize duties in a fast-paced environment.

Ability to perform quality work while meeting processing deadlines.

Experience supporting niche insurance products preferred.

Compensation Overview

Base Pay Range

Total Rewards

Financial Incentives

Annual bonus plans

Employee stock ownership plan (ESOP)

401(k) — automatic 3% company contribution

Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Work & Life

Paid time off (PTO) and holidays

Paid volunteer time off (VTO) to support our communities

Parental and family care leave

Flexible & hybrid work arrangements

Fitness center discounts and free virtual fitness platform

Employee assistance program

Health & Wellness

Comprehensive medical, dental and vision benefits

Flexible spending and health savings accounts

2x base salary for group life and AD&D insurance

Voluntary life, critical illness, & accident insurance for purchase

Short-term and long-term disability benefits

Personal & Professional Growth

Training & certification opportunities

Tuition reimbursement

Education bonuses

Diversity & Inclusion