Top 64 Patient registration clerk Jobs in Washington Dc

Patient Scheduling Clerk
Unity Health Care. —Washington, DC
- $20.00 - $21.40 an hour
- Full-time
- Spanish
- Computer literacy
- HIPAA
Quick Apply
Radiology Scheduling/Registration Clerk
VHC Health —Alexandria, VA
- $17.42 - $26.82 an hour
- Part-time
- High school diploma or GED
- Radiology
- Entry level
- Health insurance
- Dental insurance
Front Desk Coordinator/Receptionist
Verve Behavioral Health —Washington, DC
- $20 - $25 an hour
- Full-time
- Background check
- HIPAA
- Residential
- Health insurance
- Paid time off
Quick Apply
7d
Front Desk Coordinator/Receptionist (Part-Time Evening)
Verve Behavioral Health —Washington, DC
- $20 - $25 an hour
- Part-time
- Background check
- Vital signs
- HIPAA
Quick Apply
7d
Radiology Scheduling/Registration Clerk (Per-Diem)
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Part-time
- High school diploma or GED
- Radiology
- Entry level
- Health insurance
- Dental insurance
Patient Service/Front Desk Coordinator
MyEyeDr. —Washington, DC
- $18.40 - $19.00 an hour
- Weekends as needed
- Administrative experience
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
1d
Patient Service Representative
Greater Baden Medical —Capitol Heights, MD
- Full-time
- 5 years
- Office
- High school diploma or GED
Quick Apply
Unit Clerk
University of Maryland Medical System —Largo, MD
- $17.00 - $27.12 an hour
- Full-time
- High school diploma or GED
- Entry level
Patient Intake Coordinator
Breast Care for Washington —Washington, DC
- $17 - $22 an hour
- Full-time
- Spanish
- English
- Travel
Quick Apply
Front Desk Receptionist
PRECISION ORTHOPEDICS AND SPORTS MEDICINE LLC —Oxon Hill, MD
- $18 - $22 an hour
- Full-time
- Private practice
- HIPAA
- Administrative experience
- Mileage reimbursement
- Health savings account
Quick Apply
Patient Services Representative
Pediatric Specialists of Virginia —Fairfax, VA
- $21 - $24 an hour
- Part-time
- Spanish
- High school diploma or GED
- Clinic
Quick Apply
Patient Care Coordinator
Bethesda ENT and Sinus Center —Chevy Chase, MD
- $20 - $25 an hour
- Full-time
- Bilingual
- Computer literacy
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Admissions and Dispositions Clerk - Medical
Professional Performance Development Group —Bethesda, MD
- $21 - $27 an hour
- 12 hour shift
- Writing skills
- English
- Administrative experience
Quick Apply
Unit Secretary, Cardiac Telemetry
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Unit Secretary, Medical Oncology
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —McLean, VA
- $15.00 - $21.80 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
5d
Front Desk Assistant
Integrated Behavioral Health —Lanham, MD
- $18 - $22 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
9d
Front Desk Receptionist
Hematology Oncology Care of Northern Virginia —Fairfax, VA
- From $18 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Data entry
Quick Apply
Patient Concierge – Front Desk
Eye Doctors of Washington —Vienna, VA
- $18 - $21 an hour
- Full-time
- High school diploma or GED
- Older adults
- Cleaning
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Receptionist
Olney Endodontics, P.A. —Olney, MD
- $20 - $25 an hour
- Part-time
- Spanish
- Customer service
- Office
- Paid time off
- Retirement plan
Quick Apply
1d

I want to receive the latest job alert for patient registration clerk in washington dc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient registration clerk jobs near washington dc

Front Desk Receptionist jobs in Washington, DC

Patient Services Representative jobs in Vienna, VA

Front Desk Receptionist jobs in Olney, MD

Unit Secretary jobs in Arlington, VA

Front Desk Receptionist jobs in Oxon Hill, MD

Front Desk Coordinator jobs in Washington, DC

Scheduler jobs in Washington, DC

Unit Clerk jobs in Largo, MD

Front Desk Receptionist jobs in Fairfax, VA

Intake Coordinator jobs in Washington, DC

Front Desk Receptionist jobs in Forney, TX

Receptionist jobs in Erie, PA

Receptionist Teen jobs in Milwaukee, WI

Front Desk Receptionist jobs in Bronx, NY

Healthcare Medical Receptionist No Experience jobs in Brooklyn, NY

Front Desk Receptionist jobs in Whittier, CA

Hotel Front Desk jobs in Los Angeles, CA

Front Desk Receptionist jobs in Sugar Land, TX

Patient Services Representative jobs in Smyrna, TN

Medical Representative jobs in Remote

Patient Scheduling Clerk

Unity Health Care. -
Washington, DC

Quick Apply

Job Details

Full-time
$20.00 - $21.40 an hour

Qualifications

Phone communication
High school diploma or GED
Telephone systems

Full Job Description

JOB TITLE: Patient Scheduling Clerk

FLSA: Non-Exempt

REPORTS TO: Director of Patient Access and Scheduling

INTRODUCTION

Under the supervision of the Patient Scheduling Center Manager, the Patient Scheduling Clerk, serves as the first point of contact for patients seeking appointments. This role answers a high volume of calls and schedule appointments, instructs and assists patients with regards to appropriate scheduling protocol, maintains a professional and confidential working environment. The Patient Scheduling Clerk assist with training new staff, where needed and uses initiative, sound judgment, and communication skills to enable efficient and effective use of the Patient Scheduling Center and its resources.

MAJOR DUTIES/ESSENTIAL FUNCTIONS

Handles a high volume of calls, scheduling, rescheduling, confirming and canceling appointments, return all call backs generated in the system.
Accurately record and communicate scheduled appointments to patients in a courteous and professional manner.
Assess patient needs, create telephone encounters and forward to appropriate team for resolution
Control the flow of calls using the TouchPoint desktop application to ensure efficient handling.
Effectively manage incoming calls across multiple queues, routing them to the appropriate health center or department for resolution.
Promptly route urgent calls and provide clear SBAR summaries to the appropriate site, advice nurse, or leadership team member.
Document all calls forwarded to the advice nurse and/or leadership in a detailed log for tracking and reference.
Collaborate with various departments to resolve scheduling conflicts and improve patient flow.
Verify and update patient details including demographics and insurance information, ensuring accuracy
Address patient concerns and frustrations with patience, empathy, active listening, and respectful communication.
Collaborate with other departments to correct and update patient referrals as needed.
Fax missed or updated referrals to the ambulatory care center or physician’s office to ensure patient can complete their appointment
Introduce patients to the patient portal, explaining its features and benefits
Assist patients by enabling web access and resetting locked patient portal accounts upon request.
Discreetly handles and enters sensitive personal confidential information while adhering to Unity's HIPAA guidelines ensuring the proper handling of sensitive information.
Serves as liaison between patients, staff and the health center leadership
Reviews all patient related information for accuracy and completeness and assist the patient where necessary
Perform responsibilities with the required Customer Service standards
Performs within expected guidelines regarding talk time and wait time
Maintains a clean, organized, and safe working environment.
Maintains files and/or client database
Meets key metrics important for goals and benchmark data
Performs other duties as assigned

MINIMUM QUALIFICATIONS

High school diploma or equivalent.
Fluent in both English/Spanish preferred
Strong attention to detail and accuracy
Ability to multitask and work efficiently in a fast-paced environment.
Excellent interpersonal communication, customer service and telephone equites skills.
Minimum of one-year experience in an office setting, preferably a medical office setting.

KNOWLEDGE, SKILLS, AND ABILITIES

Strong customer service background.
Some knowledge of medical terminology and EHR systems
Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred.
Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs.
Basic working knowledge of computers and extended periods of phone use.
Typing 40 WPM preferred.

SUPERVISORY CONTROLS

The position reports directly to the Director of Patient Access and Scheduling and Patient Scheduling Center Manager

GUIDELINES

The position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures

PERSONAL CONTACTS

The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual.

PHYSICAL EFFORT AND WORK ENVIRONMENT

Must be physically able to sit for prolonged periods of time at a desk, and use the telephone for long periods of time.
Must be able to bend, and lift.
Must have visual acuity and the ability to sustain long periods of computer usage.
The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time.
Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated.
Must be able to effectively manage difficult situations, staff, and customers.
The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable.
See the ADA Physical Efforts Effort Checklist.

DISTINGUISHING CHARACTERISTICS

Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.

RISKS

The position involves everyday risk and discomforts, which require normal safety precautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of a recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Quick Apply

Refine Your Search

patient registration clerk jobs in washington dc

Patient Scheduling Clerk

Radiology Scheduling/Registration Clerk

Front Desk Coordinator/Receptionist

Front Desk Coordinator/Receptionist (Part-Time Evening)

Radiology Scheduling/Registration Clerk (Per-Diem)

Patient Service/Front Desk Coordinator

Patient Service Representative

Unit Clerk

Patient Intake Coordinator

Front Desk Receptionist

Patient Services Representative

Patient Care Coordinator

Admissions and Dispositions Clerk - Medical

Unit Secretary, Cardiac Telemetry

Unit Secretary, Medical Oncology

Patient Service/Front Desk Coordinator Part Time

Front Desk Assistant

Front Desk Receptionist

Patient Concierge – Front Desk

Front Desk Receptionist

I want to receive the latest job alert for patient registration clerk in washington dc

Explore jobs in more locations

INTRODUCTION

MAJOR DUTIES/ESSENTIAL FUNCTIONS

SUPERVISORY CONTROLS

Job Seeker Tools

Employer Tools

Browse

Stay Connected