Top 483 Senior telecommunications technician Jobs in Washington Dc

Senior End User Support Technician
CACI —Washington, DC
- $70,800 - $148,600 a year
- Full-time
- 6 years
- Ability to lift 50 pounds
- Bachelor's degree
- Health insurance
15h
Senior Help Desk Technician II
Contact Government Services, LLC —Washington, DC
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Senior Geotechnical Field Technician
Geo-Technology Associates Inc. —Washington, DC
- Full-time
- Clean driving record
- Construction site
- Bachelor of Science
- Paid training
- Paid holidays
Quick Apply
Industrial Senior Technician
CHUTES International™ —Waldorf, MD
- $28 - $34 an hour
- Overtime
- Clean driving record
- Mid-level
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Senior HVAC Service Technician
Level One Personnel —Bethesda, MD
- $29.33 - $46.83 an hour
- Overtime
- Background check
- High school diploma or GED
- University
- Health insurance
- Dental insurance
Quick Apply
Automotive Senior Technician
Firestone Complete Auto Care —Sterling, VA
- $27.72 - $47.19 an hour
- Full-time
- Customer service
- 5 years
- Writing skills
- Paid training
- Paid holidays
Sr. IT Field Technician
JEDA, LLC —Vienna, VA
- $45 - $55 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Sr. Production Technician
Konica Minolta Business Solutions, U.S.A., Inc. —Fulton, MD
- $16 - $28 an hour
- Full-time
- High school diploma or GED
- Typing
- Senior level
14d
Senior HVAC Installation Specialist
Accelera —Lorton, VA
- $23.75 - $38.50 an hour
- Full-time
- Clean driving record
- Management
- 5 years
Quick Apply
Senior Service Technician
Morgan Properties —Largo, MD
- $26 - $28 an hour
- Urgently hiring
- Carpentry
- Customer service
- Mid-level
- AD&D insurance
- Paid holidays
Medication Technician - PRN -Arden Courts Fair Oaks
Arden Courts —Fairfax, VA
- PRN
- Ability to walk for extended periods
- Writing skills
- English
- Paid holidays
- Employee assistance program
Senior Lead Installation Technician
Leidos —Alexandria, VA
- $92,300 - $166,850 a year
- Full-time
- 5 years
- Master's degree
- High school diploma or GED
Medication Technician - Part-time - Arden Courts Fair Oaks $1,000 Sign On Bonus
Arden Courts —Fairfax, VA
- Part-time
- Ability to walk for extended periods
- English
- High school diploma or GED
- Paid holidays
- Paid time off
Traveling HVAC Technician - Telecom Shelter
MasTec Communications Group —Washington, DC
- $18 - $30 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Employee stock purchase plan
- Paid holidays
9d
Senior Automotive Technician / Mechanic
Hogan & Sons Tire & Auto —Herndon, VA
- Up to $50 an hour
- ASE Certification
- 18 years or older
- Customer service
- Paid holidays
- Health insurance
Sr. Mech and Robotics Tech
US AMR-Jones Lang LaSalle Americas, Inc. —Springfield, VA
- $83,200 a year
- Weekends as needed
- Background check
- 3 years
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Sr. HVAC/R Service Technician
Liberty Personnel Services, Inc, LP89065 —Fairfax, VA
- Email
- 5 years
- Senior level
Quick Apply
2d
Telecommunications Specialist
Oneida Technical Solutions —Fort Belvoir, VA
- $80,000 - $110,000 a year
- Full-time
- 5 years
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
10d
Senior Automotive Mechanic Technician III - $1,500 New Hire Tool Bonus
Cox Automotive —Elkridge, MD
- $29.42 - $44.13 an hour
- Full-time
- 5 years
- High school diploma or GED
- Driver's License
- Paid jury duty
- Paid holidays
Quick Apply
Medication Technician - Full-time - Arden Courts Annandale $5,000 Sign On Bonus
Arden Courts —Annandale, VA
- Full-time
- Ability to walk for extended periods
- Writing skills
- English
- Paid holidays
- Health insurance

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Senior End User Support Technician

CACI -
Washington, DC

Apply Now

Job Details

Full-time
$70,800 - $148,600 a year
15 hours ago

Benefits

Health insurance

Qualifications

IT asset management
Incident report management
Incident management software
Operating system updates
Software installation
Patch management
Desktop (troubleshooting support)
Computer management
Customer support ticket management
ServiceNow
Problem management
Productivity software
Desktop administration
Ticketing system technical support

Full Job Description

Job Title: Senior End User Support Technician

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Top Secret

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

* * *

The Opportunity:

As a Sr. End User Support Technician you’re responsible for providing IT support to federal and contractor staff, requiring the highest level of customer service and technical proficiency. You will be responsible for delivering professional, high-quality service directly to the customer, providing both remote and in-person support for new equipment installations and break/fix incidents. Sr. EUS technicians support, test and troubleshoot a variety of technologies (desktops, laptops, tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements. This candidate will support unclassified equipment, some of which is in classified space.

Responsibilities:

Provides on-site technical support for hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), audiovisual display systems, and wireless technologies.
Schedules and coordinates customer desk-side support for the installation of new software or to perform hardware or software break/fix activities.
Sets-up and configures new end user equipment including laptops, mobiles devices, printers, copiers, VTC units, VoIP phones and other peripherals.
Documents all changes in ServiceNow ticketing system to ensure all asset and configuration information is up to date.
Reviews pending tickets daily, updating work details according to DSS ticket management procedures.
Investigates and resolves all connectivity issues related to IT equipment.
Performs daily checks with customers and their support staff.
Actively participates in site specific project planning, providing detailed requirements for facility IT equipment MACs.
Provides end user equipment life cycle replacement support.
Self-motivated and proactive – able to work independently and identify opportunities and develop new ideas for efficiencies.
Able to plan and prioritize workload to ensure objectives and tickets are achieved on time.
Assist with postmortem related activities and support various efforts related to operational improvements.
Based on recommendations from management, implement new and improved processes, change processes, perform new tasks, create reports, and address ad-hoc requests.
Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids.
Continuously cross-train in systems and network administration.
Perform additional duties as assigned.

Qualifications:

Required:

Active Top-Secret clearance required, with ability to obtain SCI
Ability to obtain a DHS Entrance on Duty (EOD)
Bachelor’s degree and 6 years of relevant experience or equivalency (in absence of a BA, 6 years’ experience can be substituted for a total of 12 years experience or an AA + 8 years)
Ability to perform in-depth troubleshooting skills on Windows 11, Microsoft Office products, and various Internet browsers to include Microsoft Edge and Mozilla Firefox

Experience with patch management software (e.g., SCCM)
Experience installing, upgrading, and removing software
Experience using ServiceNow service management software (or similar tool) to track incidents and service requests through the full lifecycle
Ability to learn new technologies quickly (MS Operating Systems, Office Products, and DHS specified software)
Advanced experience with Active Directory management & administration
Knowledgeable of Problem Management best practice and processes
Strong knowledge and experience with Microsoft Teams Room configurations and licensing.
ITIL v4 Foundation certification (not required to start but expected to attain in first six months)
Ability to travel locally within National Capital Region
Physically capable of lifting and moving fifty (50lbs)
Able to work in confined spaces

Desired:

Previous DHS or DoD experience
The following certifications is highly desired:
- Relevant hands-on Microsoft Windows administrator certification
- COMPTIA A+, or Network+, or Security+
- Cisco Certified Network Associate (CCNA)
- ITIL Foundation
Knowledgeable of Problem Management best practice and processes

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range :

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$70,800 - $148,600

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Apply Now

Refine Your Search

senior telecommunications technician jobs in washington dc

Senior End User Support Technician

Senior Help Desk Technician II

Senior Geotechnical Field Technician

Industrial Senior Technician

Senior HVAC Service Technician

Automotive Senior Technician

Sr. IT Field Technician

Sr. Production Technician

Senior HVAC Installation Specialist

Senior Service Technician

Medication Technician - PRN -Arden Courts Fair Oaks

Senior Lead Installation Technician

Medication Technician - Part-time - Arden Courts Fair Oaks $1,000 Sign On Bonus

Traveling HVAC Technician - Telecom Shelter

Senior Automotive Technician / Mechanic

Sr. Mech and Robotics Tech

Sr. HVAC/R Service Technician

Telecommunications Specialist

Senior Automotive Mechanic Technician III - $1,500 New Hire Tool Bonus

Medication Technician - Full-time - Arden Courts Annandale $5,000 Sign On Bonus

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