Top 300 Tier 1 help desk Jobs in Washington Dc

Systems Administrator
Accenture Federal Services —Annapolis Junction, MD
- $111,900 - $141,300 a year
- Mid-level
- Bachelor's degree
- US work authorization
Junior Enterprise Support Technician - Tier 2
KeyLogic Systems —Alexandria, VA
- $50,000 a year
- Call employer
- Hybrid work
- Background check
- 6 years
- Computer Science
Quick Apply
3d
Systems Network Administrator I/Service Desk Support
Leidos —Laurel, MD
- $59,150 - $106,925 a year
- Full-time
- 5 years
- Office
- Windows
- Paid parental leave
- Employee stock purchase plan
HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance
General Dynamics Information Technology —Washington, DC
- $107,744 - $126,500 a year
- Bachelor of Science
- English
- Mid-level
- Paid holidays
- On-the-job training
Junior Service Desk Technician
ActioNet —Washington, DC
- $20 - $24 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- AD&D insurance
- Health insurance
Quick Apply
IT Help Desk Technician
The Ford Agency —Washington, DC
- $51,000 - $82,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Help Desk Specialist
AHU Technologies Inc —Washington, DC
- $32 - $35 an hour
- Full-time
- 11+ years
- Mid-level
- High school diploma or GED
Quick Apply
Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Monday to Friday
- English
- Office
- Windows
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $26.44 - $35.78 an hour
- Monday to Friday
- Computer literacy
- English
- Office
IT Mart Tech Support
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Hybrid work
- Computer literacy
- Mid-level
- Experience equivalent to degree accepted
- Paid time off
- 401(k) matching
Helpdesk Technician - Tier I
CELESTIAL INNOVATIONS GROUP LLC —Washington, DC
- $50,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Windows
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician
AHU Technologies Inc —Washington, DC
- $31 - $34 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Work from home
Quick Apply
Service Desk Analyst
Koniag Government Services —Washington, DC
- $28.84 - $33.65 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Health insurance
22h
Help Desk/Desktop Support Analyst
Edgewater Federal Solutions, Inc. —Washington, DC
- $42.50 - $45.50 an hour
- Overtime
- Computer Science
- 5 years
- Bachelor of Science
- AD&D insurance
- Paid holidays
Walkup Help Desk Desktop Specialist
JCS Solutions LLC —Washington, DC
- $48,000 - $68,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
8d
Tier 1 Help Desk Engineer
Koniag Government Services —Washington, DC
- $21.36 - $31.25 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Health insurance
18h
Service Desk Technician (6789)
MetroStar —Washington, DC
- $30.77 - $35.58 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
8d
NOC Technician Tier 1
Imagineeer, LLC —Washington, DC
- $55,000 - $60,000 a year
- Weekends as needed
- Spanish
- Computer science
- Microsoft Excel
- On-the-job training
Quick Apply
3d
NOC Technician Tier 1
Koniag Government Services —Washington, DC
- $55,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Microsoft Excel
- Azure
- Paid holidays
- Health insurance
Tier 1 Helpdesk Technician
HUMAN TOUCH LLC —Silver Spring, MD
- $17.50 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
Quick Apply

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Systems Administrator

Accenture Federal Services -
Annapolis Junction, MD

Apply Now

Job Details

$111,900 - $141,300 a year

Qualifications

DoD 8570
TS/SCI with Polygraph
IAT Level II
IT department experience

Full Job Description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The System Administrator will provide support for implementation, troubleshooting and maintenance of Information Technology systems.

Responsibilities:

Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to management and internal customers.
Configures and manages Linux/RHEL and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability and performance
Monitor daily operations of applications and infrastructure
Perform system maintenance tasks including patches and updates
Troubleshoot and resolve application technical issues
Assist with user account management and security administration
Support system backups and recovery procedures
Help maintain system documentation and operational procedures
Participate in testing during upgrades and implementations
Generate system reports and analyze performance metrics
Respond to user support requests related to system functionality

Basic Qualifications:

4 years of experience in Information Technology; Systems Administration
Bachelor's degree in technical discipline from an accredited college university is required. Five years of additional SA experience may be substituted for a bachelor's degree.
Meeting DoD 8570 level 2 qualifications, which would be any of the following certifications:
- Security+ CE
- CCNA Security
- CySA+
- GICSP
- GSEC
- CND:EC-Council's Certified Network Defender (CND)

Clearance:

Active TS/SCI with polygraph is required

#clearancejobs

#LI-Defense

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

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Refine Your Search

tier 1 help desk jobs in washington dc

Systems Administrator

Junior Enterprise Support Technician - Tier 2

Systems Network Administrator I/Service Desk Support

HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance

Junior Service Desk Technician

IT Help Desk Technician

IT Help Desk Specialist

Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

IT Mart Tech Support

Helpdesk Technician - Tier I

Service Desk Technician

Service Desk Analyst

Help Desk/Desktop Support Analyst

Walkup Help Desk Desktop Specialist

Tier 1 Help Desk Engineer

Service Desk Technician (6789)

NOC Technician Tier 1

NOC Technician Tier 1

Tier 1 Helpdesk Technician

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