Top 2994 Technical analyst Jobs in Washington Navy Yard Dc

Technical Support Analyst
National Association of REALTORS® —Washington, DC
- $60,000 - $75,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Dental insurance
- Vision insurance
Quick Apply
Program Analyst
RWD Consulting, LLC —Bethesda, MD
- $75,000 - $90,000 a year
- Full-time
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Washington, DC
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
10d
Target Systems Analyst
National Security Agency —Fort Meade, MD
- $105,262 - $197,200 a year
- 8 hour shift
- Doctoral degree
- Computer Science
- System design
3d
Economic Analyst - AI Trainer
DataAnnotation —Forestville, MD
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
7d
Sr. Contract Analyst
Amyx, Inc. —Falls Church, VA
- Full-time
- 5 years
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
Experimentation Analyst - AI Trainer
DataAnnotation —Forestville, MD
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
7d
Journeyman Data Analyst
Leidos —Bethesda, MD
- $73,450 - $132,775 a year
- Full-time
- Bachelor of Science
- Office
- 8 years
- Paid holidays
- Paid time off
Journeyman Data Analyst
Leidos —Bethesda, MD
- $92,300 - $166,850 a year
- Full-time
- Bachelor of Science
- Office
- 8 years
- Paid holidays
- Paid time off
Experimentation Analyst - AI Trainer
DataAnnotation —Herndon, VA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
10d
ACAS Cybersecurity Analyst
Apavo Corporation —Oakton, VA
- Full-time
- 5 years
- Office
- Windows
Quick Apply
Functional Analyst/ Developer (Junior) Germany
JANSON —Fairfax, VA
- $110,000 - $115,000 a year
- Full-time
- Hybrid work
- Military
- SQL
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
SAP Technical Analyst - Washington, DC
AHU Technologies Inc —Washington, DC
- $59 - $60 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Leadership
- Work from home
Quick Apply
Senior Intelligence Analyst, Agentic AI Integration
General Dynamics Information Technology —Arlington, VA
- $144,500 - $195,500 a year
- Writing skills
- Research
- Office
- Paid time off
- 401(k) matching
Intelligence Analyst, Agentic AI Integration
General Dynamics Information Technology —Arlington, VA
- $121,550 - $164,450 a year
- Writing skills
- Research
- Office
- Paid time off
- 401(k) matching
GEOINT Deployment Analyst
MANTECH —Springfield, VA
- Full-time
- Laboratory
- 7 years
- Office
Space Kill Chain Analyst
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $85,000 - $195,000 a year
- Full-time
- Computer Science
- Mid-level
- C++
- Disability insurance
- Health insurance
Missile Defense Command & Control Analyst
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $100,000 - $245,000 a year
- Full-time
- Engineering
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
AFSIM Analyst
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $100,000 - $245,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
National Security Modeling and Simulation Analyst
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $100,000 - $245,000 a year
- Full-time
- Computer Science
- Engineering
- Mid-level
- Disability insurance
- Health insurance

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technical analyst jobs near washington navy yard dc

Technical Support Analyst

National Association of REALTORS® -
Washington, DC

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Job Details

$60,000 - $75,000 a year

Benefits

Dental insurance
Vision insurance

Qualifications

Computer operation
Windows
Computer hardware
Desktop (troubleshooting support)
Desktop applications
macOS
Desktop administration
Peripheral hardware support

Full Job Description

Position Summary:
The Technical Support Analyst provides first-level technical support to end users in a Microsoft-based hybrid environment. This role is responsible for resolving common IT issues, fulfilling service requests, and supporting core enterprise technologies, including Microsoft 365, endpoint devices, and collaboration tools. The analyst serves as the primary point of contact for IT support, ensuring timely issue resolution while delivering a high level of customer service.

Duties and Responsibilities:

Receive, categorize, prioritize, and resolve incoming incidents and service requests using the IT service management tool (e.g., Zendesk, Jira Service Management)
Provide first-level support for:
Windows 10/11 and limited macOS devices
Microsoft 365 applications (Outlook, Teams, Word, Excel, OneDrive, SharePoint)
Email and calendaring issues (Exchange Online)
Perform user account administration in Microsoft environments:
Password resets, account unlocks, and MFA support
Basic user provisioning/deprovisioning in Microsoft AD/Entra ID (Azure AD) under supervision
Support endpoint management tasks:
Device setup, imaging, and configuration using tools such as Microsoft Intune
Troubleshoot device compliance and policy-related issues
Assist with onboarding and off-boarding:
Prepare and deploy user equipment (laptops, peripherals)
Ensure proper access and system setup for new hires
Provide support for collaboration and communication tools:
Microsoft Teams (chat, meetings, calling)
Basic troubleshooting for conferencing room technology and hybrid meetings
Troubleshoot basic networking and connectivity issues for Internal Network access and Wi-Fi and remote access tools
Provide onsite and remote A/V support for meetings and events as needed
Escalate unresolved issues to specialized teams with proper documentation and troubleshooting steps completed
Maintain accurate and detailed ticket documentation, including resolution steps and user communication
Contribute to and utilize internal knowledge base articles
Follow security best practices:
Verify user identity prior to account changes
Recognize and escalate phishing attempts or suspicious activity
Track and manage IT assets, including hardware inventory and life cycle
Meet defined service level agreements (SLAs) for response and resolution times
Deliver excellent customer service, communicating technical information clearly to non-technical users
Participate in team meetings, training sessions, and continuous improvement initiatives
Other duties as assigned

Required Qualifications:

1-3 years of experience in IT support, help desk, or a technical customer service role
Basic knowledge of Windows operating systems, Mac OS, Microsoft 365 applications, and Computer hardware and peripherals
Strong customer service and communication skills
Ability to troubleshoot and resolve common technical issues using documented processes
Strong organizational skills and attention to detail
Ability to work both independently and collaboratively in a team environment
Willingness to learn and adapt to new technologies

Preferred Qualifications:

Familiarity with:
Microsoft AD/Entra ID (Azure AD)
Microsoft Intune or other endpoint management tools
ITSM/ticketing systems (Zendesk, Jira, etc.)
Basic understanding of networking concepts (DNS, DHCP)
Industry certifications such as CompTIA A+, Microsoft Fundamentals (MS-900, AZ-900), or equivalent

Work Environment / Schedule:

A hybrid work environment requiring both onsite and remote support
Standard business hours with occasional after-hours support as needed
May require moving or setting up IT equipment

Compensation: $60,000-$75,000

NAR provides comprehensive benefits including health/dental/vision insurance.
NAR is on a hybrid schedule and in the office 3 days a week.

Organizational Overview:
The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to approximately 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options.

Quick Apply

Refine Your Search

technical analyst jobs in washington navy yard dc

Technical Support Analyst

Program Analyst

Senior Quantitative Analyst - AI Trainer

Target Systems Analyst

Economic Analyst - AI Trainer

Sr. Contract Analyst

Experimentation Analyst - AI Trainer

Journeyman Data Analyst

Journeyman Data Analyst

Experimentation Analyst - AI Trainer

ACAS Cybersecurity Analyst

Functional Analyst/ Developer (Junior) Germany

SAP Technical Analyst - Washington, DC

Senior Intelligence Analyst, Agentic AI Integration

Intelligence Analyst, Agentic AI Integration

GEOINT Deployment Analyst

Space Kill Chain Analyst

Missile Defense Command & Control Analyst

AFSIM Analyst

National Security Modeling and Simulation Analyst

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